TREATMENT OF CLIENT |
- client is most important |
- you are dependent on client |
- the client does you a favour |
- should not fight with your client |
- lifeblood of your firm |
*- under no obligation to accept a client's instructions |
Consider the following: |
1. Potential conflict of interest. |
2. Potential fraud, illegality |
3. Competence: knowledge & skill |
Ebersohn v Tvl Law Society |
ACCEPTING THE CLIENT OR MANDATE |
Satisfy yourself of the following: |
- the client's identity |
- the client's competence |
- the authority of holders of a power of attorney |
- scope of instruction - good communication is vital |
- learn to listen |
Financial Intelligence Centre Act (FICA) |
- aim to combat crime and money laundering |
- s21 - provides that attorneys must verify the identity of the client |
Costs: |
- Must provide the client with a written cost estimate |
- explain the question of costs: hourly fee, charges, disbursements |
- provide an outline of the work to be done |
- difference between party and party cost and attorney and client* cost |
- fee agreement |
Contingency Fees |
"no win, no fee." |
- not allowed in Matrimonial matters & Criminal matters |
- 100% more than normal fees or 25% of capital |
- common law agreement - illegal |
De La Guerre v Ronald Bobroff |
Overcharging/Overreaching* |
excessive fees = removal from the roll |
Fee Assessment Committee |
Factors: |
1. Difficulty |
2. Seniority |
3. Expertise |
4. Urgency |
5. Time spend |
6. Importance & Value |
Leite v Leandy & Partners |
Attorneys who is drawing a contract between a client and a unrepresented party has a duty to act fairly to BOTH parties |
Unrepresented party should seek independent legal advice |
Execution of the Instructions |
- duty to obey your client's specific instructions |
- obtain instructions for every action you take |
- ALWAYS act in the best interests of your client |
Washaya v Washaya: settlements - get instructions |
Clients are NOT bound by the actions of lawyers where they exceed the mandate given. |
- It is an implied term of the contract between yourself and your client that you are liable to your client in damages for breach of contract |
- Duty of care |
- the necessary skill & knowledge are expected. (Mouton v Mynwerkersunie) |
TEST: reasonable attorney/expert attorney |
Liability towards non-clients? |
Pretorius v McCallum 2002 |
- disappointed beneficiaries - invalid will - interstate succession applied |