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End-User Provisioning Cheat Sheet Cheat Sheet (DRAFT) by

A cheat sheet for End-User Onboarding

This is a draft cheat sheet. It is a work in progress and is not finished yet.

People Groups

Local
Maintains permis­sions for local users, specif­ically reques­t-able equipment and consum­ables
Local to United States
Contractor
Maintains permis­sions for contractor users, specif­ically no reques­t-able equipment or consum­ables
Local to Mexico
 

Checking Out Licenses

1. Configure user in Asset Management
2. Apply License in corres­ponding system
3. Check-out to user in Asset Management
4. Repeat Process until licenses are applied.
Contractor users will not have hardware applied

Licenses

1. GWBS Licenses
Provis­ioned by HR
2. Phone System License
Provis­ioned by Helpdesk
3. AV License
Provis­ioned by Helpdesk to Deployed Machine
AV License is deployed to the Contractor End-User Equipment, this must be removed when/If user is offboa­rded.
  

Local Equipment Checklist

1. Latitude 5410
Includes Laptop Bag & Power Supply
Capture Asset Tag
2. Dell D6000 Docking Station
Includes Power Supply
Capture Asset Tag
3. Dell or Asus Monitor 1
Includes Power Cable & HDMI or VGA to DP cable
Capture Asset Tag
4. Dell or Asus Monitor 2
Includes Power Cable & HDMI or VGA to DP cable
Capture Asset Tag
5. Mouse
  
Consumable (no Asset Tag)
6. Keyboard
  
Consumable (no Asset Tag)
7. Headset
  
Consumable (no Asset Tag)
Consumable Items are tracked in Asset Manage­ment, will

Checklist of Local End-User Deployment Package

Dell Latitude 5410
Includes Power Supply & Laptop Bag
Dell D6000 Docking Station
Includes Power Supply
Monitor 1
Brand is Asus or Dell, includes HDMI or VGA
Monitor 2
Brand is Asus or Dell, includes HDMI or VGA
GWBS License
Configured and Distri­buted by HR, additional config­ura­tions post training
Phone System License
Configured by Helpdesk for training post GWSL creation
CRM License
Rides on GWBSL, additional configs post training
AV Software
Configured on new-user endpoint before delivery
While distri­buting the Hardware Helpdesk will use Asset Management Software to retrieve signature for devices delivered, this includes a written and dated signature and an electronic list of devices emailed to the end-user
  

Workday Access

Workday Profile
Contact for Profile Creation
Access in Okta
Contact for Okta App Add
Helpdesk does not administer Workday

Policies

Ticket Creation (Helpd­esk­@po­rcx­x.com
Users should open their own tickets, as they are given additional methods through Okta.
Ticket Creation (Helpd­esk­@ac­c.com
Users should open their own tickets, given the resource as part of onboar­ding.

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