CH 7-11 on Managing People and Organizations
This is a draft cheat sheet. It is a work in progress and is not finished yet.
McClelland’s Theory of Needs
A theory that achievement, power, and affiliation are three important needs that help explain motivation
Two-Factor Theory (need focused)
Motivation (emphasize factors associated with the work itself or with outcomes directly derived from it) and hygiene (Job Conditions) are two factors people base job satisfaction.
Hierarchy of Needs Theory
Within every human being there is a hierarchy of five needs:
•Physiological. bodily needs.
•Safety-security. Security and protection from physical and emotional harm.
•Esteem: Internal factors (self-respect, autonomy, and achievement), and external factors (status, recognition, and attention)
•Self-actualization. Drive to become what we are capable of becoming; includes
growth, achieving our potential, and self-fulfillment.
Motivation Potential Score
Predictive analytic using JCM elements
INTEGRATING CONTEMPORARY THEORIES OF MOTIVATION
Work Arrangements to Motivate Employees
Job Characteristics Model
Work structured has a big impact on an individual’s motivation. These are five core job dimensions.
Contemporary Theories of Motivation
Proposes that people prefer to feel they have control over their actions. Extrinsic rewards for employees are not viewed as coercive, but instead provide information about competence and relatedness
Goal Setting Theory
Clear and difficult goals often lead to higher levels of employee productivity
An individual’s belief that he or she is capable of performing a task.
A theory that behavior is a function of its consequences. • Behaviorism - A theory that behavior follows stimuli in a relatively unthinking manner. • Social-learning theory
The view that we can learn through both observation and direct experience.
Equity Theory/ Organizational Justice
that individuals compare their job inputs and outcomes with those of others and then respond to eliminate any inequities.
the strength of a tendency to act in a certain
way depends on
the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual