Show Menu
Cheatography

QA Audit Review Guide

This is a draft cheat sheet. It is a work in progress and is not finished yet.

Docume­ntation

Question
Quanti­tative
Intrep­ret­ation Guide
Reviewer Notes
1.1
Any confir­mation of guideline criteria is accept­able. Can state all four in notes or state all 4 criteria met (and provide examples)
Question 1.1 - The intent of question 1.1 is to verify the company has a written overall corporate commitment policy­/st­ate­ment/ health and safety policy. This question is asking for verifi­cation of general health and safety respon­sib­ili­ties, not a detailed specific listing of respon­sib­ilities at each level such as job descri­ptions. The three-­bullet points stated in the instru­ctions are required content for the policy, ensure the declar­ation of commitment to the health and safety that addresses physical, psycho­log­ical, and social well- being of employees. Auditors need to be clear they are referring to the overar­ching corporate commit­men­t/h­ealth and safety policy not the entire health and safety manual. Interv­iewees often confuse the two. The auditor also needs to quantify their response in the notes such s "­4/4­" criteria are met. It is acceptable in situations for employers such as School Boards or very large complex organi­zat­ions, to have the policy approved by the Board or signed by the Chairman of the Board. All 4 criteria must be included.
* Exampl­e/d­etails needed
1.5
Any confir­mation of guidelines that includes - the number of levels where H&S respon­sib­ilities are identified (Senior Managers, Managers, Superv­isors or Workers)** unless a level (s) does not apply to the employer being audited.
Question 1.5 –This question is about specifics, not the general reference to respon­sib­ili­ties, as asked for in 1.1. The company must have a list of health and safety respon­sib­ilities for each level (Senior Manager, Manager, Superv­isor, Worker) within their HSMS. Do not combine levels together. Health and safety respon­sib­ilities may be written in their job profiles, and may be included as part of a written directive in each element of the health and safety management system. Read the instru­ctions carefully and comment on each level that applies. If one or more levels do not apply to the company, make sure to explain it in the notes.
If Senior Manager and Manager respon­sib­ilities have been combined, 100% may not be awarded. Managers in a senior­-level position may possess many of the same respon­sib­ilities as a manager, though on a more strategic level. Senior­-level managers possess the knowledge and expertise to guide managers in their roles. Because this position is a level up from the role of a manager, the level of respon­sib­ility increases in a broader scope. In legisl­ation superv­isors are respon­sible for workers under their superv­ision, not all employees within the company. Further to that, it is a manager (employer) respon­sib­ility to ensure whom ever supervises the employees is competent and unders­tands their OHS duties, so it should be two very different roles. The auditor can give the company recogn­ition if they identify more levels than the identified four in the guideline, but the question must be scored on just the 4 levels
1.12
State number of meeting minutes which verify management partic­ipation
Question 1.12 - is to verify if management (senior manage­ment., managers and superv­isors) partic­ipate in meetings where health and safety is discussed outside of committee meetings. The auditor will verify through docume­ntation review if management levels are involved in regular health and safety discus­sions. The auditor could refer to general health and safety meeting minutes, team meeting minutes, a general assembly, whether management leads tailga­te/­toolbox meetings, or any other meetings where health and safety is a topic.
This is a H&S leadership question. Auditors will review meeting minutes and identify if there was management partic­ipa­tion. As a best practice however, auditors should be examining if different members of the leadership team (i.e. senior managers, managers, and superv­isors) partic­ipate in meetings where H&S discus­sions take place, or are you noticing it is consis­tently the same members of management partic­ipating in all meetings (you might want to make a SFI if this is identi­fied), however points would not be deducted for the question. Do not sample HSC meeting records for this question, HSC meetings and practices are measured in Element 4.
2.1
Number of jobs included in formal hazard assess­ments compared to the number of jobs listed in organi­zat­ional chart and/or staff listing.
Question 2.1 - In this element auditors need to have a detailed look at the entire formal hazard assessment process, sampling is not accept­able. Question 2.1 to determine if there is an inventory of job assign­ments, look for formal hazard assessment documents that would match up with the organi­zat­ional chart or staff listing. The auditor needs to be aware there may be like positions that will share a formal hazard assess­ment. Example would be admini­str­ative positions may all be captured on one admini­str­ative hazard assess­ment. The key is to ensure all positions included on the organi­zat­ional chart have been included. This should also include equipment as "­"­equ­ipment operat­ors­"­" may be identified as a position with tasks. A quanti­tative measure must be included in your notes (i.e. formal hazard assess­ments reviewed included for 34 of the 40 positions on the organi­zat­ional chart and state specific on what is missing.
Look at your organi­zation chart. Is there a Hazard Assessment created for every position. Remember when building hazard assess­ments it is possible to have one hazard assessment which covers several alike positions (i.e. Admini­str­ative). The Hazard Assessment should clearly however state all the positions it applies to.
2.2
Number of jobs that have tasks assigned compared to the number of completed formal hazard assess­ment.
"­Que­stion 2.2 is a dependency question – read guidelines carefully to ensure a greater percentage is not awarded in 2.2 than awarded overall in 2.1. Review of all formal hazard assess­ments is required, sampling is not acceptable in this question. For each of the job assign­ments included in the inventory there needs to be a list of all common daily tasks. This does not mean the list needs to include every task a person may be asked to do in a lifetime; common daily tasks are what we are looking for. Involves the identi­fic­ation of all equipment, machinery, work areas and work processes where employees may be performing a task. The intent is not to have a list of 100+ tasks rather to have a listing of common daily tasks performed by employees on a regular basis. Tasks that employees may be asked to do on an occasi­onal/ rare basis should be dealt with through site-s­pecific hazard assess­men­ts."­
Examine job descri­ptions for each job identi­fied. Look for common daily tasks and ensure they are carried through to the task portion of the hazard assess­ments.
2.3 A & B
Number of tasks that have hazards identi­fie­d/c­ompared to the sample size of tasks chosen for verifi­cation.
Question 2.3 is also a dependency question – ensure a higher percentage is not awarded for identi­fic­ation of either health or safety hazards than was awarded in 2.2. Auditors must provide good notes explaining what types of health hazards and what types of safety hazards have been identi­fied. This question will be scored as a percentage for health hazards and a separate percentage for safety hazards. Neither of which can exceed the percentage awarded in 2.2. The auditor needs to outline their sample size (which jobs/p­osi­tions they chose to review).
"This is a two part question and you need to first determine if health hazards are identified and then score question 2.3a based on your sample size and positive findings, and then determine if safety hazards are identified and then score question 2.3b in the same manner. You are examining the HA's to determine of there are examples from all categories (Physical, Chemical, Biolog­ical, Psycho­logical and Ergono­mic). Check to ensure that "­"­Wor­kplace Violence and Harass­men­t"" and "­"­Working Alone"" are included as per legisl­ation. Note: ergonomic type hazards must also be considered in addition to the four listed in the guideline column, as per the AASP.
2.4
Number of H&S hazards that have been evaluated compared to the total number of H&S hazards chosen to be sampled.
Question 2.4 - This is a dependency question – ensure a higher percentage is not awarded then the average percentage of 2.3. Auditors need to keep an open mind when looking at hazard evalua­tion. There are many ways to evaluate the level of risk for each hazard, it is not the auditor's respon­sib­ility to tell the client they are wrong; if in fact they have evaluated each hazard, at minimum, using a two measure such as severity and likeli­hood. However, keep in mind the instru­ctions state "­"­eac­h"" hazard identi­fied, meaning each hazard must be indepe­ndently evaluated. Do not evaluate hazards in groups. State the quanti­tative measure based on sample size in your notes.
In this question you need to not only identify how hazards are being evaluated (Frequ­ency, Severity, Likeli­hood), but you need to describe how this is being done. If at least two measur­ement factors are used, state what the values for those factors are, and how the final risk rating is determined (added together, multip­lied, averaged, etc.). Check to see that each hazard is evaluated separately (not group rated, unless they alike or the same hazards such as mould and spores). EXAMPLE: The company evaluates hazards using a matrix of Probab­ility X Severity. Probab­ility measures the likelihood of an occurrence of hazard pre-co­ntrol and is measured on a scale of one to five with 1 being unlikely and 5 being certain to occur. Severity measures the type of injury likely sustained is measured on a scale of one to five with one being minor injury and five being a fatality. The probab­ility total is then multiplied by the severity total to determine an overall risk (Toler­able, Moderate or High).
2.8
Number of employees trained in HA compared to the number of employees leading the HA process.
Question 2.8 - The guidelines for this question are clear, not all employees require formal hazard assessment training, the key employees involved in the develo­pment process must be trained. Auditors should reference the formal hazard assessment documents to determine which employees were involved in the develo­pment, then check training records to verify training. Leaders of the hazard assessment process need to be formally trained. As a general practice employers will train the HSC/HSR to take the leading roles.
Although formal training is preferred (i.e. in-house or third-­party hazard assessment training), it is acceptable to award scoring if completion of the AASP's Module 1 – Guide to Develop a Health and Safety Management System (or an approved equiva­lent) can be verified for the indivi­duals who led the employer's formal HAs. In-house training may also include content related to the company's site-s­pecific hazard assessment process; however, this question is referring to training for formal hazard assess­ments only. If training is delivered in-house, auditor to verify the training content meets the intent of formal hazard assessment training. Consider verifying it contains hazard types/­cat­ego­ries, the hierarchy of control, as well as training on the company's docume­nt/­process and evaluation system, at a minimum.
2.9
Number of bullets verified, compared to the 6 bullets listed in guidel­ines. OR This can be confirmed within the note (either restating each bullet point or specif­ically stating ALL, then providing examples. NONE also accepted in lieue of 0/6 criteria
Question 2.9- the auditor will be looking for a direct­ive­/policy that states the six criteria for a successful formal hazard assessment process. The predet­ermined frequency mentioned in the first bullet of the guidelines is meaning at least once every three years' minimum. The other five bullets are self-e­xpl­ana­tory. The auditor will review documents outlining proces­s/p­roc­edural changes and updated hazard assessment forms. There must be a policy­/pr­ocess written that includes all criteria to award points. Auditor must state the quanti­tative value in their notes (e.g. 4/6 bullets were identified therefore points cannot be awarded, it requires 100%)".
Read the guideline carefully, review the company's hazard assessment policy and/or process to ensure formal hazard assess­ments are required to be reviewed. Ensure each bullet point is addressed in your justif­ication notes.
2.11 A & B
Do not require a quanti­tative note for this question. Either the company has a process or not.
Question 2.11 - For this question the auditor will be looking for a written direct­ive­/policy and/or process and procedure, in regards to site-s­pecific (field level) hazard assess­ments. A policy­/di­rective states the company's expect­ation and requir­ement; a process is the expected flow of events; a procedure is a written step-b­y-step method required to accomplish the task. a)  example could be a warehouse upgrade - same place new activities - renova­tions in one area introduce new hazards requiring a site specific hazard assess­ment. Example - a) could be scored 1/1 but not n/a.

Interviews

Question
Quanti­tative
Reviewer Notes

Observ­ations

Question
Quanti­tative
Reviewer Notes