System * Technical and organizational means for the autonomous fulfillment of a task *Generally, a system can consist of hardware, software, people (service and maintenance personnel) and logistic assistance
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Technical System * System where influences by people and logistics are ignored
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Quality * Degree in which the inherent (anhaftend, dazugehörend) attributes of an entitiy fulfill quality requirements
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Quality Requirement * Expectation or demand defined (by a customer) that is generally assumed or mandatory
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Quality Characteristics * Property of an entity on the basis of which its quality is described and estimated, but which makes no statement about the degree of fulfillment of the characteristic * A quality characteristic can be refined incrementally into partial characteristics * Inherent attribute of a process, product or a system that relates to a quality requirement /DIN EN ISO 9000 05/
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Quality Measure * Measure which allows to draw conclusions on the fulfillment of specific quality characteristics. For instance, MTTF (Mean Time To Failure) is a quality measure of the quality characteristic Reliability
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Safety * State where the danger of a personal or property damage is reduced to an acceptable value (DIN EN ISO 8402) * Birolini defines safety as a measure for the ability of an item to endanger neither persons, property nor the environment * A distinction is drawn between the safety of a failure-free system (accident prevention) and the technical safety of a failure afflicted system * Absence of unacceptable risks /IEC 61508 98/ Safety analysis aims at proving that the actual risk is below the acceptable risk
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Technical Safety * Measure for the ability of a failure afflicted item to endanger neither persons, property nor the environment
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Correctness * Correctness has a binary character, i.e., an item is either correct or incorrect * A fault-free realization is correct * An artifact is correct if it is consistent to its specification * If no specification exists for an artifact, correctness is not defined
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Completeness * A system is functional complete, if all functions required in the specification are implemented. This concerns the treatment of normal cases as well as the interception of failure situations
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Robustness * Property to deliver an acceptable behavior also in exceptional situations (e.g. ability of a software to detect hardware failures) * A correct system – as measured by the specification – can have a low robustness, actually * Accordingly, robustness is rather a property of the specification than of the implementation * A robust program is the result of the correct implementation of a good and complete specification * Robustness has a gradual character
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Reliability * Part of the quality with regard to the behavior of an entity during or after given time periods with given working conditions (DIN 40041) * Collective term for the description of the power concerning availability and its influencing factors: power concerning functionality, maintainability and maintainability support (DIN EN ISO 8402) * Property of an entity regarding its qualification to fulfill the reliability requirements during or after given time periods with given application requirements (DIN ISO 9000) * Measure for the ability of an item to remain functional, expressed by the probability that the required function is executed failure-free under given working conditions during a given time period (based on Birolini, ETH)
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Availability * Measure for the ability of an item to be functional at a given time
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