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Cheatography

Operation Management - Managing Quality Cheat Sheet (DRAFT) by

Operational Management

This is a draft cheat sheet. It is a work in progress and is not finished yet.

Four Process Strategies

Four process strategy is an organi­zat­ion's approach to transform resources into goods & services
Objection creating a process that can produce offerings that meet customer requir­ements within cost & other managerial constr­aints
The Strate­gies: 1. Process Focus, 2. Repetitive Focus, 3. Product Focus, 4. Mass Custom­ization

Selection of Equipment

Flexib­ility is the ability to respond with little penalty in time, cost, or customer value
In what areas? 1. Purcha­sing, 2. Quality Standards, 3. Equipment, 4. Layout, 5. Training, 6. Mainte­nance

Production Technology

1. Machine Technology
2. Automatic Identi­fic­ation system
3. Process control
4. Vision systems
5. Robots
6. Automated storage & retrieval systems
7. Automated guided vehicles
8. Flexible manufa­cturing systems
9. Computer Integrated Manufa­cturing
 

Process Redesign

Fundam­ental re-thi­nking of business processes to bring out dramatic improv­ements in perfor­mance
Effective process redesign relies on re-eva­luating the purpose of the process & questi­oning both purpose & underlying assump­tions
It works only if the basic process & it's objectives are re-exa­mined

Process Redesign

Fundam­ental re-thi­nking of business processes to bring out dramatic improv­ements in perfor­mance