Managing Quality Cheat Sheet (DRAFT) by Shiks

CI can help organi­zations to gain market leader­ship.
1.Lead­ership &O­bje­ctives
2.Supp­orting Infras­tru­cture
3.Prag­matic Fact-Based Method­ology
4.Skill Improvers
5.Cont­inual Improv­ement of Culture
6.Talent Circul­ation
7.Meas­urement
8.Sust­ained Improv­ement.

Define: Identify the problem and customer needs.
Review: Analyze current perfor­mance data.
Invest­igate: Define root causes.
Verify: Test potential solutions on a small scale.
Execute: Implement the improv­ements.
Reinforce: Monitor and sustain the gains.

Core Objective: Delivering OQ, OT, OC
The goal of CI is to achieve operat­ional excellence through three primary metrics:
OQ (On Quality): Meeting or exceeding customer specif­ica­tions.
OT (On Time): Delivering produc­ts/­ser­vices exactly when needed.
OC (On Cost): Optimizing resources to provide the best value for money.