CCIE Collaboration IOS Features Cheat Sheet (DRAFT) by rengu

• Call-m­ana­ger­-fa­llback command, which is used to configure SRST, cannot be used on a router that is configured for CME.
• Teleph­ony­-se­rvice setup and auto assign commands must not be enabled

1.Define the SRST reference for phones in CUCM admini­str­ation
2.Conf­igure the Call Forward Unregi­stered (CFUR) feature and set the CFUR destin­ation of lines on remote­-site phones
3.Remote­Sit­e(c­onfig)# call-m­ana­ger­-fa­llback
! -- call-m­ana­ger­-fa­llback enables SRST on the IOS router
Remote­Sit­e(c­onfig)# call-m­anager fallba­ck-mgcp
Remote­Sit­e(c­onfig)# applic­ation
Remote­Sit­e(c­onf­ig-­app)# global
Remote­Sit­e(c­onf­ig-­app­-gl­obal)# service alternate default

A distri­buted MOH design with local GWs providing MOH eliminates the need to stream MOH across a WAN and saves bandwidth.
option 1:MOH from a Live Feed-E­&M or FXO
option 2:MOH from Flash Files
SRST multicast MOH does not support unicast MOH
SRST multicast MOH supports G.711 only.
SRST gateways must run on Cisco Unified SRST 3.0 on Cisco IOS Release 12.2(1­5)ZJ2 or a later release.
Multicast MOH for H.323 and MGCP is supported on Cisco Unified CM 3.1.1 and higher versions.

Default Prompts
AAWelc­ome.wav,
AAHoli­day­Pro­mpt.wav
AABusi­nes­sOp­en.wav
AABusi­nes­sCl­ose­d.wav.

+Create a.wav file as G.711 u-law, 8 kHz, 8 bit, Mono, not
larger than 1 MB (about 2 minutes)
+configure SIP or JTAPI subsystems
+supports a maximum of 8 or 12 SIP or JTAPI triggers

Allow subscr­ibers (voicemail users) to send, receive, reply to, &
forward voicemail messages between systems CUC &CUE using an embedded (SMTP) server and a subset of the Voice Profile for Internet Mail (VPIM) version 2 protocol.

Using different codecs are not supported. IOS will not invoke transcoder for the calls handled by any TCL applic­ation, including B-ACD.
Use same codec on incoming and outgoing dial peers when transf­erring calls.
AA pilot number is not associated with an ephone or physical phone, need to define a dial peer with the AA number as the incoming called number.
Max 10 hunt groups can be used with a B-ACD call-queue service.

Each ephone hunt group can have up to 20 extens­ions.
Max 3 ephone hunt groups can be used with an AA service;
Max number of calls that can be queued for an ephone hunt group is 30