WORK Cheat Sheet (DRAFT) by grace1448

- available 24/7
- pay bills, transfer funds, mobile deposit


ACS CARS (ALT + D + C)


RECOMMEND: "I see that you don't have online banking enabled. You can do almost all of your day-to-day banking on there, like checking your balance, paying bills, and transf­erring money between your accounts. Would you like me to set that up for you?"

- analyses over 100 charac­ter­istics of voice
- can unenroll at any time
- requires 3 to 15 seconds of audio


RECOMMEND: "To make it easier for you going forward, we have an altern­ative method to verify you called TD VoiceP­rint. So, when you give us a call, we'll have your voice data on file, which will confirm your identity without answering any verifi­cation questions. Would you like me to set that up for you?"


If YES: "Next time, just tell us your name, the reason you're calling, and we'll have you verified almost right away."


If NO: "No problem. If you change your mind, you can enroll at any time."

- PIN is required for every $100 you spend in single purchases or $200 in multiple consec­utive Interac Flash® purchases.
- Interac Zero Liability = You won't be liable for losses resulting from circum­stances beyond your reasonable control


ACS MACT (ALT + D + A)


RECOMMEND:


"I see that your debit card isn't set up with tap. It's a super convenient way to pay for smaller purchases, like getting a coffee or buying lunch. Would you like me to set that up for you?"