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Omni Apps - Freshsales & Freshworks CRM Reference Cheat Sheet (DRAFT) by

Freshworks is coming up with yet another offering which is super upgrade of existing product :freshsales: Freshsales. We are calling is **Freshworks CRM** and consider it a completely separate product. The official announcement will follow up in the upcoming weeks. We hope some of this information could be valuable for developer community when shared bit early. This can help your app adoption be visible for customers from Day 1 of the launch.

This is a draft cheat sheet. It is a work in progress and is not finished yet.

Freshsales App Reference - Enviro­nment Setup

CLI Version
6.0.0+
Node Version
10.18

Freshsales - App Placeh­olders

Global Navigation Pane
Lead Details Page
Contact Details Page
Deal Details Page
Sales Account Details Page
CTI
Chat
 
{   "­pla­tfo­rm-­ver­sio­n": "­2.0­",   "­pro­duc­t": {     "­fre­shs­erv­ice­": {       "­loc­ati­on": {         "­tic­ket­_si­deb­ar": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         },         "­tic­ket­_to­p_n­avi­gat­ion­": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         }       }     },     "­fre­shs­ale­s": {       "­loc­ati­on": {         "­lef­t_n­av_­cti­": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         },         "­lea­d_e­nti­ty_­men­u": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         },         "­dea­l_e­nti­ty_­men­u": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         },         "­con­tac­t_e­nti­ty_­men­u": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         },         "­sal­es_­acc­oun­t_e­nti­ty_­men­u": {           "­url­": "­tem­pla­te.h­tm­l",           "­ico­n": "­ico­n.s­vg"         }       }     }   },   "­whi­tel­ist­ed-­dom­ain­s": [     "­htt­ps:­//w­ww.f­re­shs­ale­s.i­o"   ] }
 

Freshworks CRM - Enviro­nment

Node version
10.18
CLI
6.5.0+