A list of Tickets Anywhere command in Spiceworks.
This is a draft cheat sheet. It is a work in progress and is not finished yet.
Add time worked to a ticket
Set ticket priority
Place ticket in “Waiting on user” status
Create a ticket for someone else
Set custom attributes
#set attribute name=attribute value (ex: #set Floor Number=13)
Merge ticket as duplicate
(If ticket 105 comes in and is a duplicate of ticket 101, you would reply to ticket 105 with #dup 101 to merge it with ticket 101)