Steps in Process Analysis: Step 1- Determine purpose of analysis, Step 2: Process Mapping (flow units, tasks, time, resources, investrony, record it through linear chart, swim lane, gantt chart) Step 3- Capacity Analysis (Bottleneck) determine the capacity of each resource
Capacity rate: Highest time, i.e. 360/hr->>60sec/time worker takes 10sec=6*60min=360/hr
Inc C.R. of non bottleneck doesn't inc C.R. of whole process. Inc C.R. by expanding resource pool or reducing unit load
450/hr>360/hr process if blocked, reverse is starving
C.R. & Output rate measure output rate of process- but C.R. is max possible output rate and throughput is actual output rate. Throughput rate depends on C.R. and arrival rate
Flow Shop:High Volume, Standardized product, compete on cost, resource specialization. Job Shop: Low Volume, custom orders, compete on service, independent work, resource flexibility
OM triangle: Firm trying to meet random demand. Can't have low inventory,capacity,and info at the same time-tradeoff.
Unpredictable variability=loss of throughput rate