Business Model
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What Building blocks of business model can be broken down into what segments customers, offers, infrastructure, financial stability
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What are customer segments niche market, segmented market, diversified market
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what is a niche market a very specific market
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what is a segmented market targeting two different markets but they're similar
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what is a diversified market targeting two completely different markets
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why are customer groups different needs to justify a distinct offer, different distribution channels, different kinds of relationships, different aspects
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What are reasons why a customer turns to a specific company or organization newness, customization, brand/status, price, accessibility
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What are the types of customer relations personal or automated, retention, boosting,
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What is retention loyal customers
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what is boosting you dont care about the relationship you want the sales
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Whats the difference between transaction and recurring stream recurring happens more than once like a subscription
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what is a usage fee the more you use the more you pay
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what is asset sales just selling the product
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What are the assets of your organization physical, financial, intellectual, human
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What are key activities action an organization does to make their business model work
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Who are suppliers who make a business model work strategic alliance, cooperative strategies, joint ventures, buyer/ supplier
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Human Resources
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What are the advantages of paid employees stable work force, loyalty to organization, can develop long term relationships
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what are the disadvantages of paid employees cost of salary, cost of benefits
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what are the advantages of contracted employees can hire for special skills, hire for limited period of time, no need to pay benefits
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what are the disadvantages of contracted employees not loyal, cost per hour might be high af
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what are the advantages of outsourcing hire for special skills, don't have to manage employees, can build community relationships
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what are the disadvantages of outsourcing company policy may differ, high af
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what are the advantages of volunteers no cost to the org, can seek special skills,
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what are the disadvantages of volunteers need to retrain, instability, lack of skills/ experience
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What do personnel committees do? take policies to the board, handles grievances, conducts performance evaluations
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what does recruitment do description of jobs, responsibilities, specific duties, requirements for employment, compensation, how to apply
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what is the staffing process personnel policies, planning recruiting and selecting, orienting training and evaluating, firing and replacing
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