This is a draft cheat sheet. It is a work in progress and is not finished yet.
[Day 1] Troubleshooting Process
1. Identify Problem |
2. Establish Theory |
3. Test Theory |
4. Plan of Action |
5. Verify Functionality |
6. Document Solution |
[Day 1] Outlook Configuration
1. Configuring Gmail |
Enable Forwarding |
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Enable POP/IMAP |
2. (Manually) Configuring Outlook |
Fill in info. |
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Server type: IMAP |
3. More Settings > Advanced |
Incoming Server (IMAP): 993 |
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Encryption Type: SSL |
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Outgoing Server (SMTP): 587 |
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Encryption Type: TLS |
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Change Outgoing Server to 587 if needed |
4. More Settings > Outgoing Server |
Enable authentication for outgoing server (SMTP) |
[Day 2] Navigating Outlook
[Day 2] Writing Emails
Use High Importance if a reply is urgently needed. |
Use Autocorrect to spell check emails. |
Use Automated Replies if will be out of office for some time. Provide emergency contact information if needed. |
Signatures
Your Name
Genesys Works Young Professional
name@email.com
555-555-5555
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