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Life skills Development Cheat Sheet by

Definitions, communication, core life skills, report, interview, presentation, emotions, human values and its role in workplace.

Defini­tions

Life skills
"­Abi­lities for adaptive and positive behaviour that enable indivi­duals to deal effect­ively with the demands and challenges of everyday life” - WHO
Commun­ication
"­Com­mun­ication is the transm­ission of inform­ation, which may be by verbal (oral or written) or nonverbal means."­ - APA
Emotions
A complex psycho­logical state that involves three compon­ents: subjective experi­ence, physio­logical response, and behavioral expres­sion. Emotions are typically brief but intense feelings that arise in response to a particular stimulus or situation.
Emotional reactions
hings that trigger the emotions we feel, the emotion itself, and our usual ways of respon­ding.
Leadership
“the process of influe­ncing the activities of an individual or a group in efforts towards the achiev­ement of goals in a given situation” - John Gardner
 
 
Technical writing
"the process of designing, creating, and mainta­ining technical docume­ntation that is used to commun­icate complex inform­ation to users."­ - STC (Society for Technical Commun­ica­tion)

Core life skills

Decisi­on-­making
Proble­m-s­olving
Critical thinking
Creative thinking
Commun­ication
Interp­ersonal relati­onships
Self–a­war­eness
Empathy
Coping with stress
Coping with emotions

Technical commun­ication skills

language skills
basic rules of grammar and punctu­ation, ability to express yourself clearly.
writing skills
consice, clear, understand ur audience, use graphics, decide order and filtering of info, simple language, finalize style, template.
interp­ersonal skills
interact with the Subject Matter Experts (SME) to understand the concepts and/or gather info; interact with members of other teams and customers - strong comm, cooper­ation, effective listening, clear and prompt responses.
Ability to Understand the Subject
Having sufficient knowledge of the subject to effect­ively commun­icate about it.
Ability to Analyze
ability to think, learn, interpret, analyze, write, and rewrite to reorganize concepts and info
Flexib­ility
flexible to revise or redo project, adapt to new tool or tech, to deal with people

emotional reaction

e things that trigger the emotions we feel, the emotion itself, and our usual ways of responding
the trigger
always there, can be anything
the emotion
be specific, focus on the strongest one at a time
the respon­se/­aut­opilot reaction
whatever you usually do (often automa­tically or subcon­sci­ously) when you feel this emotion
 

Flow of commun­ication

downward
superiors to subord­inates, scalar chain - to explain rules etc
upward
subord­inates to superiors - 2 types: to respond to upward comm (feedb­ack), given by sub directly (compl­aints, new ideas etc)
horizontal
equal level, lateral comm - to coordinate activities of diff branches
diagonal
cross-­fun­ctional comm, btw higher and lower sectors

Commun­ication networks

vertical
upward + downward comm
circuit
same process as vertical, except they need not be superiors and subord­inates
chain
organi­zat­ional hierarchy, info from hod to teachers to students
wheel
centalized type, one passes info to many, eg: shaji directly to students
star
all comm with each other

types of presen­tation

persuasive
sales
instru­ctional
policy implem­enting
infoma­tional
research studies
inspir­ational
TED talks

presen­tation delivery methods

extemp­ora­neous
deliver w/o prep, but planned beforehand
memorised
learnt, prepared and presented
manuscript
with help of a pre-wr­itten script
impromptu
w/o prep or plan

Theories of emotions

james lange
threat­-->­phy­sio­logical (ANS) arousal --> emotional response (fear)
cannon bard
threat­-->­emo­tions and bodily reactions occur simult­ane­ously (thalamus sents info abt stimulus to brain's emotion centres and body)
schacter singer
threat­-->­phy­sical resp--­>cog appraisal -->emo resp
facial feedback
physical (face)­-->cog int of facial exp-->emo response
cognitive apprasial (Lazarus)
threat­-->cog appraisal of event-­->p­hy+emo resp

MOD 5 - Human values

morality
princi­ples, values, and beliefs that guide human behavior and determine what is right or wrong
varies across cultural norms, religious teachings, personal experi­ences, and rational delibe­ration
values
guide and shape an indivi­dual's behavior, choices, and attitudes
ethics
moral principles or rules that govern human conduct. It explores the nature of right and wrong, good and evil
 

7C's of commun­ication

Clarty
1-in the mind of sender, 2-msg should be simple to comphr­ehend
Credib­ility
Consis­tency
Concis­eness
brief and simple
Concre­teness
specific info, not vague and abstract
Comple­teness
all necessary info conveyed
Correc­tness

4S's of commun­ication

Shortness
concise wording and delivery
Simplicity
in both words and ideas - reveals clarity
Strength
credib­ility of sender
Sincerity
genuine sender

Report structure (TEBSFRA)

table of contents
executive summary
background of study
scope and objectives of the study
findings and observ­ation
recomm­end­ation
annexures
extra supporting info/data in table form

Types of interview (BJP-P­OSSUMS)

behavioral
question their prior job actions
job related
focus on past relevant job related behaviors
phone
panel/­board
each applicant, many interv­iewers
one-on-one
situat­ional
ask how they would react to a particular situation
stress
make applicant uncomf­ortable to gauge reaction
unstru­ctured
open ended ques
mass/group
panel interviews several candidates together
structured
closed ended ques, types of ques- situat­ional, job related, job sample (perform task), worker requir­ements

Role in workplace

forms +ve reputa­tion, work envi, attract and retain good employees etc
Work ethics (5):
Remember Duty's RighTeous Path
1. respon­sib­ility
of one's work, tasks, meeting deadlines
2. diligence
consistent effort
3. reliab­ility
commited, depend­able, trustw­orthy
4. time management
allocate time, prioritize tasks, use resource effect­ively
5. profes­sio­nalism
approp bounda­ries, adhere to policies+ standards
Integrity (5):
R-TECH
1. honesty
truth, transp­arent
2. trustw­orthy
commit, reliable, confid­ent­iality
3. ethical behav
follow ethical principle, fair, integrated desicions
4. respect
inclusive, value diversity
5. confid­ent­iality
privacy rights, safeguard info
                   
 

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  • Published: 1st August, 2023

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