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Rootly Slack Commands Cheat Sheet (DRAFT) by

Slack Commands for Rootly

This is a draft cheat sheet. It is a work in progress and is not finished yet.

Basics

/incident list
List latest 10 on-going Incidents
/incident new
Create / Request for Incidents
/incident update
Update Current incident
/incident overview
Provides with current status & overview of incident
/incident status
Update Incident Status
/incident mitigate
Mark Incident as Mitigated
/incident resolve
Mark Incident as Resolved
/incident summary
Update Summary of current Incident
/incident connect
Connect Slack user to Rootly

Incident Room

/incident overview
Provides with current status & overview of incident
/incident update
Update Current incident
/incident summary
Update Summary of current Incident
/incident status
Update Incident Status
/incident statuspage
Update Status­-page
/incident todo
List User's assigned Tasks
Slack commands to run in Incident Channel for more details

Manage Incident

/incident assign
Assign Roles to Engineers
/incident add service
Add effected services
/incident add functi­onality
Add effected functi­onality
/incident add team
Add effected or involved Team
/incident add alert
Add related Alerts
/incident add task
Add & assign tasks for Roles
/incident manage fields
Update Incident Custom Fields
/incident mitigate
Mark Incident as Mitigated
/incident resolve
Mark Incident as Resolved
/incident timestamps
Update Timestamps of Incident
/incident timeline
Add Event to Timeline

Workflows & Forms

/incident workflow promote
Request to promote or escalate Incident to High-S­everity
/incident workflow cc
Start Commun­ication Workflows
/incident workflow assign­-roles
Assign or update user roles
/incident customform siteop­s-a­pproval
Request SiteOps to Upgrade Incident Severity
/incident customform commun­ica­tio­ns-form
Commun­ication Forms
/incident customform super-­update
Update all fields