\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{yev432} \pdfinfo{ /Title (bcs-business-analysis-3rd-edition.pdf) /Creator (Cheatography) /Author (yev432) /Subject (BCS Business Analysis (3rd Edition) Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{155900} \definecolor{LightBackground}{HTML}{F7F9F7} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{BCS Business Analysis (3rd Edition) Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{yev432} via \textcolor{DarkBackground}{\uline{cheatography.com/107373/cs/21459/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}yev432 \\ \uline{cheatography.com/yev432} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Not Yet Published.\\ Updated 24th December, 2019.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{4} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Business Change Lifecycle}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577112480_Business_Change_Lifecycle.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Alignment and Definition}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Analysis of the Organisation} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Business Needs Analysis} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Requirements Analysis} \tn % Row Count 3 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{in order to determine new ways of working that will improve the organisation's \newline efficiency and effectiveness} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Design}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Change Design% Row Count 1 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Implementation}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Development} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Business Acceptance Testing} \tn % Row Count 2 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Realisation}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Benefits Review} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Benefits Realisation} \tn % Row Count 2 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{POPIT Model}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577114906_POPIT_model.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Page Break}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{} \tn % Row Count 0 (+ 0) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Internal Environment Analysis}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{MOST}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Mission}} A statement declaring what business the organisation is in and what it is intending to achieve.} \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Objectives}} The specific goals against which the organisation's achievements can be measured.} \tn % Row Count 5 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Strategy}} The medium to long-term approach that is going to be taken by the organisation in order to achieve the objectives and mission.} \tn % Row Count 8 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Tactics}} The detailed means by which the strategy will be executed} \tn % Row Count 10 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Resource Audit}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Physical}} resources that the organisation owns or has access to and includes features such as buildings, plant and equipment, land} \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Financial resources}} that determine the organisation's financial stability, capacity to invest in new resources and ability to weather business fluctuations and changes} \tn % Row Count 7 (+ 4) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Human}} resources and their expertise, adaptability, commitment} \tn % Row Count 9 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Know-How}} of the organisation which may include actual patents or trademarks} \tn % Row Count 11 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Reputation}} of the organisation, for example the brand recognition and the belief that is held about the quality of the brand, and the goodwill – or antipathy – that this produces} \tn % Row Count 15 (+ 4) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Boston Box (Matrix)}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577117462_Boston_Box.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{provides a means of conducting portfolio analysis. A company's strategic business units (SBUs) – parts of an organisation for which there is a distinct and separate external market – are identified and the relationship between the SBU's current or future revenue potential is modelled against the current share of the market} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Page Break}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{} \tn % Row Count 0 (+ 0) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{something}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Balanced Business Scorecard}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577187364_Balanced_Business_Scorecard.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{The Balanced Business Scorecard (BBS) can be thought of as the strategic balance sheet for an organisation as it captures the means of assessing the financial and nonfinancial components of a strategy. It therefore shows how the strategy execution is working and the effectiveness with which the levers for change are being used. The BBS supplements financial measures with three other perspectives of organisational performance – customers, learning and growth, and internal business processes.} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Range of Analysis Activities}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577114033_Range_of_Analysis_Activities.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Strategic Analysis and Definition}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{BA to have access to information about their organisation's business strategy} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{BA's work to support the execution of business strategy} \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{It is vital that BAs are able to work within the strategic business context} \tn % Row Count 6 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{IT Systems Analysis}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Systems analysts are responsible for analysing and specifying the IT system requirements in sufficient detail to provide a basis for the evaluation of software packages or the development of a bespoke IT system via data, process and function modelling} \tn % Row Count 6 (+ 6) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Business analyst is responsible for considering a range of business options to address a particular problem or opportunity} \tn % Row Count 9 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Business analysis}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Business analysts will usually be required to investigate a business system where improvements are required:} \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{- resolve a localised business issue} \tn % Row Count 4 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{- investigation into several issues, or perhaps ideas, regarding increased efficiency or effectiveness} \tn % Row Count 7 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{- focus specifically on enhancing or replacing an existing IT system in line with business requirements. In this case the analyst would deliver a requirements document defining what the business requires the IT system to provide.} \tn % Row Count 12 (+ 5) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{- working cross-functionally, taking a value delivery approach. This work is likely to require analysis of a workstream comprising various activities and systems} \tn % Row Count 16 (+ 4) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{For any changes to succeed the business analyst needs to consider all aspects, for example, what processes, IT systems, job roles, skills and other resources will be needed to improve the situation} \tn % Row Count 20 (+ 4) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{External Environment Analysis}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{PESTLE}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Political influences}} The stability of the government or political situation Government policies – such as on social welfare Trade regulations and tariffs} \tn % Row Count 4 (+ 4) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Economic influences}} Interest rates Money supply Inflation Unemployment 85 Disposable income Availability and cost of energy The internationalisation of business Taken together these economic factors determine how easy – or not – it is to be profitable because they affect demand.} \tn % Row Count 10 (+ 6) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Socio-cultural influences}} Demographics – such as an ageing population in Europe Social mobility – will people move to find work or stay unemployed where they are and rely on state support? This may also be seen as a political issue with an enlarged Europe enabling a freer movement of labour across the community Lifestyle changes – such as changes in the retirement age and general changes in people's views about work/life balance} \tn % Row Count 19 (+ 9) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Technological influences}} Technological developments Government spending on research, the quality of academic research, the 'brain drain' The focus on technology; demand for invention and innovation The pace of technological change, the creation of technology enabled industries} \tn % Row Count 25 (+ 6) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Legal influences}} Legislation about trade practices and competition Employment law – employment protection, discrimination etc Health and safety legislation Company law Financial regulation} \tn % Row Count 29 (+ 4) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Environmental influences}} Global warming and climate change Animal welfare Waste, such as unnecessary packaging Environmental protection legislation such as new laws on recycling and waste disposal industries} \tn % Row Count 34 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{The key tasks are to identify those few factors that will really affect the organisation and to develop a real understanding of how they might evolve in the future} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{SWOT Analysis}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577185963_SWOT.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{The SWOT (strengths, weaknesses, opportunities, threats) analysis is often used to pull together the results of an analysis of the external and internal environments. \newline SWOT analysis is where we summarise the key strengths, weaknesses, opportunities and threats in order to carry out an overall audit of the strategic position of a business and its environment} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{BA Competencies}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577115501_BA_Competencies.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{BA Role and Responsibilities}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Investigate business systems}} taking a holistic view of the situation; this may include examining elements of the organisation structures and staff development issues as well as current processes and IT systems} \tn % Row Count 5 (+ 5) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Evaluate actions}} to improve the operation of a business system. Again, this may require an examination of organisational structure and staff development needs, to ensure that they are in line with any proposed process redesign and IT system development.} \tn % Row Count 11 (+ 6) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Document the business requirements}} for the IT system support using appropriate documentation standards.} \tn % Row Count 14 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Elaborate requirements}}, in support of the business users, during evolutionary system development.} \tn % Row Count 17 (+ 3) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Strategy implementation}} – here the business analysts work closely with senior management to help define the most effective business system to implement elements of the business strategy} \tn % Row Count 21 (+ 4) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{Business case production}} – more senior business analysts usually do this, typically with assistance from Finance specialists} \tn % Row Count 24 (+ 3) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Benefits realisation}} – the business analysts carry out post-implementation reviews, examine the benefits defined in the business case and evaluate whether or not the benefits have been achieved. Actions to achieve the business benefits are also identified and sometimes carried out by the business analysts.} \tn % Row Count 31 (+ 7) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{BA Role and Responsibilities (cont)}} \tn % Row 7 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Specification of IT requirements}} – typically using standard modelling techniques such as data modelling or use case modelling.} \tn % Row Count 3 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{External Environment Analysis}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Porter's Five Forces}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{3.833cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/yev432_1577185255_Five_Forces.png}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{An analysis tool that helps to evaluate an industry's profitability and hence its attractiveness} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Threat of New Entrants}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{New entrants may want to move into the market if it looks attractive and if the barriers to entry are low. Globalisation and deregulation both give new entrants this opportunity but there are barriers to entry that organisations build. These include:} \tn % Row Count 5 (+ 5) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Economies of scale. This may be difficult to achieve for a new entrant} \tn % Row Count 7 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Substantial investment required. A new entrant may have difficulty in obtaining sufficient funds for investment.} \tn % Row Count 10 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Product differentiation. If existing products and services are seen to have strong identities, which are supported by high expenditure or branding, then new entrants may be deterred from entry} \tn % Row Count 14 (+ 4) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Access to distribution channels. Existing distribution channels may be booked by existing suppliers requiring new entrants to find new and different distribution channels.} \tn % Row Count 18 (+ 4) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{The existence of patented processes.} \tn % Row Count 19 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{The need for regulatory approval, for example, in the financial and defence sectors} \tn % Row Count 21 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Bargaining Power of Suppliers}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Supplier power limits the opportunity for cost reductions when:} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{there is a concentration of suppliers and when supplying businesses are bigger than the many customers they supply;} \tn % Row Count 5 (+ 3) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{the costs of switching from one supplier to another are high. This may be because of clauses in supply contracts, interacting IT systems between the organisation and its suppliers, supply logistics or the inability of other suppliers to delivery} \tn % Row Count 10 (+ 5) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{the supplier brand is powerful, for example, the power of 'Intel Inside';} \tn % Row Count 12 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{customers are fragmented so do not have a collective influence.} \tn % Row Count 14 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{bargaining power of buyers}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Customer power – or the bargaining power of buyers as Porter called it – is high when:} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{there are many small organisations on the supply side. For example, in the supply of food products to supermarkets} \tn % Row Count 5 (+ 3) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{alternative sources of supply are available and easy to find;} \tn % Row Count 7 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{the cost of the product or service is high encouraging the buyer to search out alternatives} \tn % Row Count 9 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{switching costs are low} \tn % Row Count 10 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{threat from substitute products}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{product substitution from new technologies is more convenient;} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{the need for the product may be replaced by meeting a different need;} \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{it is possible to decide to 'do without it'!} \tn % Row Count 5 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{high competitive rivalry}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{There may also be high competitive rivalry when:} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{there are many competing firms} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{buyers can easily switch from one firm to another} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{the market is growing only slowly or not growing at all;} \tn % Row Count 5 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{the industry has high fixed costs and responding to price pressure is difficult} \tn % Row Count 7 (+ 2) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{products are not well differentiated or are commoditised so there is little brand loyalty;} \tn % Row Count 9 (+ 2) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{the costs of leaving the industry are high.} \tn % Row Count 10 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Rationale for Business Analysis}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{Root causes not symptoms}} \{\{nl\}\} - To distinguish between the symptoms of problems and the root causes \{\{nl\}\} - To investigate and address the root causes of business problems \{\{nl\}\} - To consider the holistic view} \tn % Row Count 5 (+ 5) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Business improvement not IT change To recognise that IT systems should enable business opportunity or problem resolution To analyse opportunities for business improvement To enable business agility} \tn % Row Count 9 (+ 4) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Options not solutions To challenge pre-determined solutions To identify and evaluate options for meeting business needs} \tn % Row Count 12 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Feasible, contributing requirements not meeting all requests To be aware of financial and timescale constraints To identify requirements that are not feasible and do not contribute to business objectives To evaluate stated requirements against business needs and constraints} \tn % Row Count 18 (+ 6) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{The entire business change lifecycle not just requirements definition To analyse business situations To support the effective development, testing, deployment and postimplementation review of solutions To support the management and realisation of business benefits} \tn % Row Count 24 (+ 6) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Negotiation not avoidance To recognise conflicting stakeholder views and requirements To negotiate conflicts between stakeholders} \tn % Row Count 27 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}