\documentclass[10pt,a4paper]{article}

% Packages
\usepackage{fancyhdr}           % For header and footer
\usepackage{multicol}           % Allows multicols in tables
\usepackage{tabularx}           % Intelligent column widths
\usepackage{tabulary}           % Used in header and footer
\usepackage{hhline}             % Border under tables
\usepackage{graphicx}           % For images
\usepackage{xcolor}             % For hex colours
%\usepackage[utf8x]{inputenc}    % For unicode character support
\usepackage[T1]{fontenc}        % Without this we get weird character replacements
\usepackage{colortbl}           % For coloured tables
\usepackage{setspace}           % For line height
\usepackage{lastpage}           % Needed for total page number
\usepackage{seqsplit}           % Splits long words.
%\usepackage{opensans}          % Can't make this work so far. Shame. Would be lovely.
\usepackage[normalem]{ulem}     % For underlining links
% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
\usepackage{amsmath}            % Symbols
\usepackage{MnSymbol}           % Symbols
\usepackage{wasysym}            % Symbols
%\usepackage[english,german,french,spanish,italian]{babel}              % Languages

% Document Info
\author{tcraig941}
\pdfinfo{
  /Title (mental-mastery-basics.pdf)
  /Creator (Cheatography)
  /Author (tcraig941)
  /Subject (Mental Mastery Basics Cheat Sheet)
}

% Lengths and widths
\addtolength{\textwidth}{6cm}
\addtolength{\textheight}{-1cm}
\addtolength{\hoffset}{-3cm}
\addtolength{\voffset}{-2cm}
\setlength{\tabcolsep}{0.2cm} % Space between columns
\setlength{\headsep}{-12pt} % Reduce space between header and content
\setlength{\headheight}{85pt} % If less, LaTeX automatically increases it
\renewcommand{\footrulewidth}{0pt} % Remove footer line
\renewcommand{\headrulewidth}{0pt} % Remove header line
\renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit
% This two commands together give roughly
% the right line height in the tables
\renewcommand{\arraystretch}{1.3}
\onehalfspacing

% Commands
\newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour
\newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols
\newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns
\newcommand{\tn}{\tabularnewline} % Required as custom column type in use

% Font and Colours
\definecolor{HeadBackground}{HTML}{333333}
\definecolor{FootBackground}{HTML}{666666}
\definecolor{TextColor}{HTML}{333333}
\definecolor{DarkBackground}{HTML}{A3A3A3}
\definecolor{LightBackground}{HTML}{F3F3F3}
\renewcommand{\familydefault}{\sfdefault}
\color{TextColor}

% Header and Footer
\pagestyle{fancy}
\fancyhead{} % Set header to blank
\fancyfoot{} % Set footer to blank
\fancyhead[L]{
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{C}
    \SetRowColor{DarkBackground}
    \vspace{-7pt}
    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
    }
\end{tabulary}
\columnbreak
\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Mental Mastery Basics Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{tcraig941} via \textcolor{DarkBackground}{\uline{cheatography.com/121949/cs/22491/}}}
\end{tabulary}
\end{multicols}}

\fancyfoot[L]{ \footnotesize
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{LL}
  \SetRowColor{FootBackground}
  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}tcraig941 \\
  \uline{cheatography.com/tcraig941} \\
  \end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Published 21st April, 2020.\\
   Updated 21st April, 2020.\\
   Page {\thepage} of \pageref{LastPage}.
\end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
  \SetRowColor{white}
  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
\end{tabulary}
\end{multicols}}




\begin{document}
\raggedright
\raggedcolumns

% Set font size to small. Switch to any value
% from this page to resize cheat sheet text:
% www.emerson.emory.edu/services/latex/latex_169.html
\footnotesize % Small font.

\begin{multicols*}{3}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Basic Laws}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Life is hard for {\bf{EVERYONE}}} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{Everything you are or will be is entirely up to you} \tn 
% Row Count 3 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{You can learn anything you need to achieve what you want to achieve} \tn 
% Row Count 5 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Visualization Steps}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Your Subconscious cannot tell the difference between a real experience and one you can vividly imagine} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{1. Vividly envision the positive outcome in as much detail as your imagination can muster} \tn 
% Row Count 5 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{2. Charge the image with intense positive emotion, really feel what expect to feel once your vision is achieved} \tn 
% Row Count 8 (+ 3)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{3. The longer you can hold this emotion charged, vivid creation of your success in your mind, the more motivated you will feel} \tn 
% Row Count 11 (+ 3)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{4. Perform this exercise often until you see the results manifest in the real world} \tn 
% Row Count 13 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Affirmations}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Affirmations should be positive, present tense, and personal. By simply stating to ourselves who we want to be, we teach our subconscious to make that the natural state:} \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{{\bf{I LOVE MYSELF}}} \tn 
% Row Count 5 (+ 1)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{{\bf{SOMETHING WONDERFUL WILL HAPPEN TODAY}}} \tn 
% Row Count 6 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{{\bf{I BELIEVE IN PERFECT OUTCOMES TO EVERY SITUATION}}} \tn 
% Row Count 8 (+ 2)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{{\bf{I AM NOT A SMOKER}}} \tn 
% Row Count 9 (+ 1)
% Row 5
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{{\bf{I AM RESPONSIBLE AND IN CONTROL OF MY LIFE}}} \tn 
% Row Count 10 (+ 1)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{{\bf{I AM FINANCIALLY COMPETENT AND SUCCESSFUL}}} \tn 
% Row Count 11 (+ 1)
% Row 7
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{{\bf{I AM XX POUNDS}}} \tn 
% Row Count 12 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Eliminate Negative Emotions}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Eliminate Destructive Criticism from your dialogue} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Refuse to blame anyone for anything, you are responsible} \tn 
% Row Count 3 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Refuse to be manipulated into feeling guilty} \tn 
% Row Count 4 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Refuse to discuss the guilt of others, gossip, etc} \tn 
% Row Count 5 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.18988 cm} x{2.78712 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Sources of Stress}}  \tn
% Row 0
\SetRowColor{LightBackground}
Worry & Worry is fear caused by indecision, uncertainty, or inaction. Mitigate worry by living one day at a time and clearly defining "worry situations." \tn 
% Row Count 7 (+ 7)
% Row 1
\SetRowColor{white}
Lacking Clear Meaning or Purpose & By defining your positive outcomes and plans, you give yourself a path to walk on with clarity \tn 
% Row Count 12 (+ 5)
% Row 2
\SetRowColor{LightBackground}
Incomplete Action & Any incomplete actions (open loops) in your responsibilities will weigh on your subconscious until resolved \tn 
% Row Count 17 (+ 5)
% Row 3
\SetRowColor{white}
Unfinished Business & Any unresolved personal feelings, grudges, or resentment will weigh on your mind until resolved \tn 
% Row Count 22 (+ 5)
% Row 4
\SetRowColor{LightBackground}
Fear of Failure & Fear of Failure manifests as a lead feeling in your chest and a thought of "I can't" in your mind. Mitigate this feeling with solution based thinking and the Law of Substitution \tn 
% Row Count 31 (+ 9)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.18988 cm} x{2.78712 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Sources of Stress (cont)}}  \tn
% Row 5
\SetRowColor{LightBackground}
Denial & Kicking concerns "under the rug" creates a mental drain. Those issues are still present and the stress caused by inaction will lurk until the situation is addressed. \tn 
% Row Count 8 (+ 8)
% Row 6
\SetRowColor{white}
Anger & Anger is the most destructive of all negative emotions. Giving in to anger is {\bf{CHOOSING}} to give up control. {\bf{YOU CAN CHOOSE TO RESPOND TO DIFFICULTIES IN A CALM, POSITIVE MANNER}} \tn 
% Row Count 17 (+ 9)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.14471 cm} x{3.83229 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Self-Concept}}  \tn
% Row 0
\SetRowColor{LightBackground}
\seqsplit{Self-Ideal} & who you are in a perfect world, who you aspire to be \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\seqsplit{Self-Image} & How you see and think about yourself \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Self -Esteem & How you feel about yourself (how worthwhile and valuable you feel + how capable you feel in what you do) \tn 
% Row Count 8 (+ 4)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.34379 cm} x{3.63321 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Laws Regarding Self-Concept}}  \tn
% Row 0
\SetRowColor{LightBackground}
Law of Habit & Virtually all of your actions and reactions are automatic, unconscious responses (aka HABITS) \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
Law of Practice & All habits are learned and can therefore be unlearned. Any action you repeat often enough becomes a new habit \tn 
% Row Count 8 (+ 4)
% Row 2
\SetRowColor{LightBackground}
Law of Emotion & 100\% of your decisions are based on emotion (primarily fear or desire) Therefore it is critically important to dwell on the things you want rather than the things you fear \tn 
% Row Count 14 (+ 6)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.89126 cm} x{3.08574 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{7 Laws of Mental Mastery}}  \tn
% Row 0
\SetRowColor{LightBackground}
Law of Accident & Failing to plan is planning to fail \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Law of Control & The  more in control you feel, the better you feel \tn 
% Row Count 5 (+ 3)
% Row 2
\SetRowColor{LightBackground}
Law of Belief & Whatever you believe with conviction becomes your reality \tn 
% Row Count 8 (+ 3)
% Row 3
\SetRowColor{white}
Law of Expectations & Whatever you expect with confidence becomes self-fulfilling prophecy \tn 
% Row Count 11 (+ 3)
% Row 4
\SetRowColor{LightBackground}
Law of Attraction & You invariably attract people into your life congruent with your dominant thoughts \tn 
% Row Count 15 (+ 4)
% Row 5
\SetRowColor{white}
Law of Correspondence & As within, so without (you must become someone new to achieve new outcomes) \tn 
% Row Count 19 (+ 4)
% Row 6
\SetRowColor{LightBackground}
Law of Mental Equivalency & Your thoughts, vividly created, repeated, and charged with emotion become your reality \tn 
% Row Count 23 (+ 4)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.04057 cm} x{2.93643 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Laws Regarding Subconscious Development}}  \tn
% Row 0
\SetRowColor{LightBackground}
Law of Subconscious Activity & Your subconscious accepts any thought or idea as true and works to make it reality. \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
Law of Concetration & What you dwell on grows, so dwell on positive outcomes and solutions. \tn 
% Row Count 7 (+ 3)
% Row 2
\SetRowColor{LightBackground}
Law of Substitution & Your conscious mind can only hold one thought. {\bf{REPLACE NEGATIVE THOUGHTS WITH POSITIVES, DWELL ON SOLUTIONS INSTEAD OF PROBLEMS.}} In doing so, you train your subconscious constantly, and in real time. \tn 
% Row Count 16 (+ 9)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.74195 cm} x{3.23505 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Other Miscellaneous Laws}}  \tn
% Row 0
\SetRowColor{LightBackground}
Law of Forgiveness & You are as mentally healthy as your ability to freely forgive and move on from past hurts and grievances. Forgiveness is {\bf{SELFISH!!}} Letting go of negative emotions is one of the best things you can do for yourself. \tn 
% Row Count 9 (+ 9)
% Row 1
\SetRowColor{white}
Law of Indirect Effort & You get everything in your relationships with others by approaching indirectly \tn 
% Row Count 12 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Techniques for Positive Mental Development}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Visualization} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{Affirmation} \tn 
% Row Count 2 (+ 1)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Verbalization} \tn 
% Row Count 3 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{Act the Part} \tn 
% Row Count 4 (+ 1)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Feed your Mind} \tn 
% Row Count 5 (+ 1)
% Row 5
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{Associate with Positive People} \tn 
% Row Count 6 (+ 1)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{Teach Others} \tn 
% Row Count 7 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Steps for Constructive Feedback}}  \tn
% Row 0
\SetRowColor{LightBackground}
1. Protect the individual's self-esteem at all costs & Always begin with a positive statement \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
2. Focus on the future, not the past & "Next time, try this..." \tn 
% Row Count 5 (+ 2)
% Row 2
\SetRowColor{LightBackground}
3. Focus on the behavior, not the person & "Your {[}blank{]} needs improvement" (not YOU) \tn 
% Row Count 8 (+ 3)
% Row 3
\SetRowColor{white}
4. Retain ownership of your feelings & "I am disappointed with this.." Instead of "you disappoint me" \tn 
% Row Count 12 (+ 4)
% Row 4
\SetRowColor{LightBackground}
5. Get clear agreement on what is to change, when, and by how much & Be specific as well as solution and future-oriented \tn 
% Row Count 16 (+ 4)
% Row 5
\SetRowColor{white}
6. Offer to help & "What can I do to help with this situation?" \tn 
% Row Count 19 (+ 3)
% Row 6
\SetRowColor{LightBackground}
7. Assume the other person wants to do a good job and that mistakes or a poor job are not deliberate & The problem is often limited skill, incomplete information, or a misunderstanding of some kind \tn 
% Row Count 24 (+ 5)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{7 Positive Behaviors to Improve Relationships}}  \tn
% Row 0
\SetRowColor{LightBackground}
1. Be Agreeable & Smile and Listen! People hate being wrong and most times it is not overly important to correct them on every little thing. \tn 
% Row Count 7 (+ 7)
% Row 1
\SetRowColor{white}
2. Practice Acceptance & Express genuine, unconditional acceptance of others and they will feel relaxed and safe in your company \tn 
% Row Count 13 (+ 6)
% Row 2
\SetRowColor{LightBackground}
3. Practice Gratitude & Say Thank You whenever anyone does anything for you, big or small. Send thank you notes! \tn 
% Row Count 18 (+ 5)
% Row 3
\SetRowColor{white}
4. Express Praise & Get in the habit of "catching people doing things right." Make your praise immediate, specific, and, if possible, public. \tn 
% Row Count 25 (+ 7)
% Row 4
\SetRowColor{LightBackground}
5. Practice Admiration & Express admiration freely and often. Offer sincere compliments on people's positive qualities, accomplishments, style, and value possesions \tn 
% Row Count 32 (+ 7)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{7 Positive Behaviors to Improve Relationships (cont)}}  \tn
% Row 5
\SetRowColor{LightBackground}
6. Give People Your Full, Sincere Attention & Becoming a great listener is the key to being a great conversationalist \tn 
% Row Count 4 (+ 4)
% Row 6
\SetRowColor{white}
7. The Boomerang Principle & Whatever genuine emotion you express towards others will come back to you \tn 
% Row Count 8 (+ 4)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Being a Great Listener}}  \tn
% Row 0
\SetRowColor{LightBackground}
1. Listen Attentively & Face the speaker squarely and give them your whole attention \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
2. Listen Without Interupting & Nobody likes talk to someone who is just waiting their turn to speak and not really listening \tn 
% Row Count 8 (+ 5)
% Row 2
\SetRowColor{LightBackground}
3. Pause 3-5 Seconds Before Responding & This allows you to fully comprehend what was said and shows that you are taking in what has been said \tn 
% Row Count 14 (+ 6)
% Row 3
\SetRowColor{white}
4. Question for Clarification & Using open ended questions to probe for clarification gives better insight into the topic and shows engagement \tn 
% Row Count 20 (+ 6)
% Row 4
\SetRowColor{LightBackground}
4. Feedback the Statement (Active/Empathetic Listening) & Paraphrase the statement back to show understanding or feed back what you believe the true intent of their statement was. \tn 
% Row Count 27 (+ 7)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}