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% Document Info
\author{tarheel89}
\pdfinfo{
  /Title (ringcentral-for-desktop.pdf)
  /Creator (Cheatography)
  /Author (tarheel89)
  /Subject (RingCentral for Desktop Cheat Sheet)
}

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\noindent
\begin{multicols}{3}
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    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{RingCentral for Desktop Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{tarheel89} via \textcolor{DarkBackground}{\uline{cheatography.com/22288/cs/4535/}}}
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}tarheel89 \\
  \uline{cheatography.com/tarheel89} \\
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Published 3rd July, 2015.\\
   Updated 13th May, 2016.\\
   Page {\thepage} of \pageref{LastPage}.
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
  \SetRowColor{white}
  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
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\begin{multicols*}{4}

\begin{tabularx}{3.833cm}{X}
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Download and Install App}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1. Log in to your RingCentral online account. \newline % Row Count 1 (+ 1)
2. Go to the {\bf{Tools}} menu and select {\bf{Desktop App}}. \newline % Row Count 3 (+ 2)
3. Download the version of the app compatible with your computer, either PC or Mac. \newline % Row Count 5 (+ 2)
4. Run the install wizard. \newline % Row Count 6 (+ 1)
Now you're ready login to RingCentral for Desktop.% Row Count 7 (+ 1)
} \tn 
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\mymulticolumn{1}{x{3.833cm}}{{\bf{System Requirements}} \newline Your computer needs the following minimum requirements to best use RingCentral for Desktop. \newline  \newline {\bf{PC}} \newline • Windows 7 and 8 \newline • 1 GHz (32-bit) or 2 GHz (64-bit) processor \newline • Minimum 512 MB RAM \newline • 200 MB hard drive space \newline  \newline {\bf{Mac}} \newline • Mac OS X 10.7 Lion or above \newline • Intel processor \newline • Minimum 512 MB RAM \newline • 100 MB hard drive space}  \tn 
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Logging In}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1. Click the Ring Central icon on your computer desktop. \newline % Row Count 2 (+ 2)
2. Select your region; then type the same username and password you use to log into your RingCentral online account. \newline % Row Count 5 (+ 3)
3. Click {\bf{Login}}. And you're in!% Row Count 6 (+ 1)
} \tn 
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\begin{tabularx}{3.833cm}{X}
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Making Calls}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1. Click the blue phone icon at the top menu to bring up the {\bf{Dial Pad}}.  The {\bf{Place a Call}} screen opens, showing a dial pad. \newline % Row Count 3 (+ 3)
2. In the {\bf{To}} field, either click the "+" to search for a contact, or click numbers on the dial pad to manually dial a phone number. \newline % Row Count 6 (+ 3)
3. Click the green call bar to place the call. \newline % Row Count 7 (+ 1)
{\bf{TIP:}} You can always make a call directly from your Contacts screen, too. Just click the name you want to call and your call will connect from the screen.% Row Count 11 (+ 4)
} \tn 
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Tranferring A Call}}  \tn
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\mymulticolumn{1}{x{3.833cm}}{When you're on an active call, the on-screen options make it easy to manage your call. You can: \newline % Row Count 2 (+ 2)
{\bf{Flip}} \newline % Row Count 3 (+ 1)
- Lets you transfer a call to another phone, like your mobile phone, without interrupting the call. Click to flip the call and select the phone you want to use. \newline % Row Count 7 (+ 4)
{\bf{Transfer}} \newline % Row Count 8 (+ 1)
- Transfer the call to another colleague or phone number. There are two types of transfers: \newline % Row Count 10 (+ 2)
 {\bf{Warm Transfer:}} gives you a chance to talk to your colleague before connecting the caller. \newline % Row Count 12 (+ 2)
 {\bf{Cold Transfer:}} simply connects the caller directly.% Row Count 14 (+ 2)
} \tn 
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Forwarding A Call}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{When a call comes in and you think someone else might want to take it, \newline % Row Count 2 (+ 2)
you can forward the call. Here's how: \newline % Row Count 3 (+ 1)
1. From the Incoming Call screen, click {\bf{Forward}}.  A popup screen opens with phone number options. \newline % Row Count 6 (+ 3)
2. Click the phone number where you want the call forwarded. Or click {\bf{Custom}} and type the phone number you want. \newline % Row Count 9 (+ 3)
3. Click {\bf{Forward}}. RingCentral for Desktop transfers the call to the new phone number. \newline % Row Count 11 (+ 2)
4. Click {\bf{Ignore}} to stop ringing on your app and allow call forwarding rules to take effect.% Row Count 13 (+ 2)
} \tn 
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Launch Online Meeting}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1. At the bottom of the screen, click the video camera icon . {\bf{Online Meetings}} opens in a separate window on your computer. \newline % Row Count 3 (+ 3)
2. Click {\bf{Host a meeting}} if you're the one who set up the meeting. You might have to log in to Online Meetings first, before the meeting is connected. \newline % Row Count 7 (+ 4)
3. Or click {\bf{Join a meeting}} if you're connecting to a meeting set up by someone else.% Row Count 9 (+ 2)
} \tn 
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\begin{tabularx}{3.833cm}{X}
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Heads Up Display to Transfer Calls in Directory}}  \tn
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\mymulticolumn{1}{x{3.833cm}}{{\emph{ {\bf{To enable HUD, follow these steps:}} }} \newline % Row Count 1 (+ 1)
1. Click {\bf{Settings}} at the bottom of most app pages. \newline % Row Count 3 (+ 2)
2. On the {\bf{Settings}} page, click {\bf{HUD}}. \newline % Row Count 4 (+ 1)
3. Click the HUD switch {\bf{ON}}. \newline % Row Count 5 (+ 1)
4. After HUD is turned {\bf{ON}}, the HUD icon will appear on the top menu bar. Click the HUD icon to open {\bf{Welcome to the HUD}}. The Welcome screen will appear if you have not set up your Presence appearance in your online account; otherwise your HUD list will sync automatically to the extensions in your Presence appearance. \newline % Row Count 12 (+ 7)
{\emph{ {\bf{Transferring a call:}} }} \newline % Row Count 13 (+ 1)
1. During an active call, mouse over the extension (John Doe, Ext: 106) to see additional options you can perform with HUD. These are Call (phone icon), Text (bubble icon), {\bf{Transfer (arrow icon)}}, and Conference (add person icon). \newline % Row Count 18 (+ 5)
2. You can transfer your active call to another extension by Warm Transfer, Blind Transfer, or To Voicemail. \newline % Row Count 21 (+ 3)
3. With HUD you can also instantly add (conference in) users to your active calls; for example, adding Jane Doe to your current call with John Doe.% Row Count 24 (+ 3)
} \tn 
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{View or Listen to Messages}}  \tn
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\mymulticolumn{1}{x{3.833cm}}{{\bf{To view your messages:}} \newline % Row Count 1 (+ 1)
At the top of the screen, click the envelope icon . The Messages screen opens. All of your messages are listed on the screen. \newline % Row Count 4 (+ 3)
{\bf{To listen to a voicemail message:}} \newline % Row Count 5 (+ 1)
Voicemail messages are shown with the cassette tape icon: . Click the message you want to hear. Then click the play button on the audio bar to start the message.  When you've finished listening to the message, you can: \newline % Row Count 10 (+ 5)
- Call the person back. \newline % Row Count 11 (+ 1)
- Text the person a message. \newline % Row Count 12 (+ 1)
- Delete the message. It's permanently removed from your account. \newline % Row Count 14 (+ 2)
- Flag the message so you know you've heard it already. Click again to mark it as unheard. \newline % Row Count 16 (+ 2)
- Block this number from your account so you no longer receive calls from the person. \newline % Row Count 18 (+ 2)
- Add this person to your Contacts list, and other options. \newline % Row Count 20 (+ 2)
- Download files from the cloud.% Row Count 21 (+ 1)
} \tn 
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\begin{tabularx}{3.833cm}{X}
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\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Audio Conference Call}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1. At the bottom of the screen, click the conference icon . The {\bf{Conferencing}} screen opens, listing your Host Access and Participant Access numbers. \newline % Row Count 4 (+ 4)
2. If you have international participants, turn on {\bf{Include additional dial-in numbers.}} This option lets you include local numbers in other countries so your participants won't be charged international fees. Once you turn on this option, you can select the countries you would like to include in the invitation. \newline % Row Count 11 (+ 7)
3. Decide if you want to invite people by text message or by email.  Then click either {\bf{Invite with Text}} or {\bf{Invite with Email}}. The screen will switch to the email form or a text message. \newline % Row Count 15 (+ 4)
4. In the {\bf{To}} field, find the contacts you want, or type their phone numbers. Notice that an invitation message, complete with dial-in numbers, is automatically created for you. You can tack on a personal message if you like. \newline % Row Count 20 (+ 5)
5. Click {\bf{Send}}, and your invitations are sent to your participants. \newline % Row Count 22 (+ 2)
6. Now, click {\bf{Join as Host}} to start the conference call. The Active Call screen opens so you can manage your conference call as needed. The {\bf{Mute, Record, and Add+}} (persons) options are especially useful during a call. \newline % Row Count 27 (+ 5)
7. When you're finished with your conference call, click {\bf{End Call}} to stop the conference call for everyone and hang up.% Row Count 30 (+ 3)
} \tn 
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% That's all folks
\end{multicols*}

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