\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{sokoctopus (sokoctopus)} \pdfinfo{ /Title (aws-ccp-clf-c02.pdf) /Creator (Cheatography) /Author (sokoctopus (sokoctopus)) /Subject (AWS CCP CLF-C02 Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{F09B3A} \definecolor{LightBackground}{HTML}{FEF8F2} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{AWS CCP CLF-C02 Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{sokoctopus (sokoctopus)} via \textcolor{DarkBackground}{\uline{cheatography.com/178232/cs/46198/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}sokoctopus (sokoctopus) \\ \uline{cheatography.com/sokoctopus} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Not Yet Published.\\ Updated 25th June, 2025.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Free Resources}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Website - \seqsplit{https://www.awslagi.com/aws-certified-cloud-practitioner-p2/}} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{Video - \seqsplit{https://www.youtube.com/watch?v=NhDYbskXRgc}} \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Video - \{\{link="https://www.youtube.com/watch?v=Uq5w1lnKzlk"\}\}l 7 hrs:AWS CCP Training Course CLF-C02\{/link\}\}} \tn % Row Count 7 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{Website - \seqsplit{https://www.certlibrary.com/exam/AWS\%20Certified\%20Cloud\%20Practitioner}} \tn % Row Count 9 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Library Books on Cloud Computing Concepts} \tn % Row Count 10 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{Youtube} \tn % Row Count 11 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{linuxjourney.com} \tn % Row Count 12 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.freecodecamp.org/}} \tn % Row Count 13 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{https://workshops.aws/} \tn % Row Count 14 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.aws.training/LearningLibrary?query=certified\%20practitioner\&filters=Language\%3A1\&from=0\&size=15\&sort=\_score}} \tn % Row Count 17 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Not sure where to Start?}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Take a look at the possible routes below. Try making your own!} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{Get a Baseline- Start by taking a practice test before doing any studying to see where you are at. Then, based on the result from your practice exam, start studying foreign concepts.} \tn % Row Count 6 (+ 4) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Hands on Learning - Start by visiting aws workshops and start a lab and learn along the way. take notes and refer back to the exam criteria to make sure you are on track.} \tn % Row Count 10 (+ 4) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{Study Buddy - Work with a friend to set up regular sessions to study for the exam and quiz each other on what you learned throughout the week. Compile your notes together for an interactive study experience} \tn % Row Count 15 (+ 5) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Q\&A - Browse any of the free resources and start to take written notes. Once you complete your notes, come up with your own exam questions. Come back to them later and see if you know the answer or share with a friend} \tn % Row Count 20 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Acronyms}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{ACL} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{ABAC} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{ACM} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{AMI} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{AMZN} \tn % Row Count 5 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{API} \tn % Row Count 6 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{ASG} \tn % Row Count 7 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{ASN} \tn % Row Count 8 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{AWS} \tn % Row Count 9 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{AZ} \tn % Row Count 10 (+ 1) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{WAF} \tn % Row Count 11 (+ 1) % Row 11 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{SSH} \tn % Row Count 12 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://quizlet.com/143906977/aws-acronyms-flash-cards/}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Paid Resources}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.testpreptraining.com/aws-certified-cloud-practitioner-free-practice-test}} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.allfreedumps.com/AWS-Certified-Cloud-Practitioner-dumps/amazon.passguide.aws-certified-cloud-practitioner.exam.prep.2023-feb-07.by.robin.211q.vce.pdf.html}} \tn % Row Count 6 (+ 4) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.udemy.com/course/aws-certified-cloud-practitioner-new/?couponCode=ST8MT220425G3}} \tn % Row Count 8 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.pluralsight.com/courses/aws-cloud-practitioner-exam-prep} (but has free trial)} \tn % Row Count 10 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{Some of the above websites have free trials available} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Video recs}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.youtube.com/watch?v=MMiayVfxG6I}} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.youtube.com/watch?v=gB00e15sUqc}} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.youtube.com/watch?v=Uq5w1lnKzlk}} \tn % Row Count 3 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Practice Tests}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.awslagi.com/aws-certified-cloud-practitioner-p2/}} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.testpreptraining.com/}} \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.whizlabs.com/blog/aws-cloud-practitioner-certification-questions/}} \tn % Row Count 5 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.certlibrary.com/exam/AWS\%20Certified\%20Cloud\%20Practitioner\%20CLF-C02}} \tn % Row Count 7 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\seqsplit{https://www.youtube.com/watch?v=bVUkofgOMcA}} \tn % Row Count 8 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{https://bit.ly/3B0BiaJ (Quizlet)} \tn % Row Count 9 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Content Outline}} \tn \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{This CLF-C02 cheat sheet is short and not all inclusive for the content on the exam. \newline % Row Count 2 (+ 2) However, additional context for each task statement is available to help you prepare for the exam. \newline % Row Count 4 (+ 2) The exam has the following content domains and weightings: \newline % Row Count 6 (+ 2) • Domain 1: Cloud Concepts (24\% of scored content) \newline % Row Count 8 (+ 2) • Domain 2: Security and Compliance (30\% of scored content) \newline % Row Count 10 (+ 2) • Domain 3: Cloud Technology and Services (34\% of scored content) \newline % Row Count 12 (+ 2) • Domain 4: Billing, Pricing, and Support (12\% of scored content) \newline % Row Count 14 (+ 2) The most up to date info regarding this exam can be found at \seqsplit{https://d1.awsstatic.com/training-and-certification/docs-cloud-practitioner/AWS-Certified-Cloud-Practitioner\_Exam-Guide.pdf}% Row Count 18 (+ 4) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Shared Responsibility Model}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{p{17.67cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/sokoctopus_1750644805_7a404923-5572-409c-b30e-6d44706bcd89.01bb8af3d4f9cae73c5543f1884a0bb6b5a1d187.jpeg}}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{\{\{link="https://aws.amazon.com/compliance/shared-responsibility-model/"\}\}AWS Website: Shared Responsibility Model \newline AWS handles the hardware and software, but it is up to the consumer to maintain that software and secure the environment. \newline Related Vocab Words: Elasticity, Scalability, Availability, Reliability, Security, Agility} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{17.67cm}}{\bf\textcolor{white}{Notes: Domain 1.1-1.3}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{-AWS allows for sufficient compute, memory, network, and storage resources. Global infrastructure is also efficient} \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{-Lots of redundancy so that if one part fails, there is always a failover} \tn % Row Count 5 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{-Allocation of resources is automated via the metered pay model} \tn % Row Count 7 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{-CapEx (Capital Expenses) relates to on-prem solutions and hardware. Cloud solutions do not have any CapEx.} \tn % Row Count 10 (+ 3) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{-Server virtualization. VMs are created and access storage/computing resources from the host server. Virtualization offers two main benefits: Speed/Efficiency} \tn % Row Count 14 (+ 4) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{-located in a physical server: Compute to Storage to Hypervisor (VM Admin Software) to the virtual machine. Storage is attached to it} \tn % Row Count 17 (+ 3) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{-On prem, IaaS, PaaS, Saas} \tn % Row Count 18 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{-Serverless workloads allow for users to run on cloud servers. Provided by AWS Lambda servervices, makes code that is REACTIONARY.} \tn % Row Count 21 (+ 3) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{1}{x{17.67cm}}{-Scalability allows apps to grow automatically based on organizational needs} \tn % Row Count 23 (+ 2) % Row 9 \SetRowColor{white} \mymulticolumn{1}{x{17.67cm}}{-Elasticity matches compute power w/ rising and falling demand. Ex: AWS Auto Scaling. Will operate within its limits} \tn % Row Count 26 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{x{4.4902 cm} x{12.7798 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{17.67cm}}{\bf\textcolor{white}{Chapter 2 Notes: Domain 4.1-4.3}} \tn % Row 0 \SetRowColor{LightBackground} Free Tier & Can run for up to 750 hrs per month using a t2.micro EC2 instance. Can be used to run light relational database workloads with Amazin Relational Database Services (RDS). Can store up to 5GB in S3 buckets. Lasts for 12 months. Two ways to monitor user: email alerts and tracking tool at bottom of billing dashboard. PUT and GET requests in 23 buckets have limits \tn % Row Count 13 (+ 13) % Row 1 \SetRowColor{white} & 12 month free: 30GB of magnetic or SSD from EBS, 500MB free storage with ECR, 1 TB of outbound data, 1 million API calls on API Gateway \tn % Row Count 18 (+ 5) % Row 2 \SetRowColor{LightBackground} & Permanently Free:10 monitoring metircs/alarms on Amazon CloudWatch, 62000 outbound emails/month w/ SES, 3.2 million seconds of compute time, one million requests w/ Lambda \tn % Row Count 24 (+ 6) % Row 3 \SetRowColor{white} Budgeting & Rates change with how much storage is needed, pricing varies by regions. For EC2, you can choose between pricing types (on-demand, spot, savings,reserve instances, dedicated host pricing) \tn % Row Count 31 (+ 7) \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{x{4.4902 cm} x{12.7798 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{17.67cm}}{\bf\textcolor{white}{Chapter 2 Notes: Domain 4.1-4.3 (cont)}} \tn % Row 4 \SetRowColor{LightBackground} & Can use AWS pricing calculator for estimating cost. 2 main benefits: pricing is real time and can visualize the impacts of each element fiscally \tn % Row Count 5 (+ 5) % Row 5 \SetRowColor{white} & Can utilize the billing dashboard, can create one of three budget types: Usage Budgets, cost budgets, reservation instance or coverage budget, or savings plan coverage \tn % Row Count 11 (+ 6) % Row 6 \SetRowColor{LightBackground} & Other tools: Cost explorer (visualizes account's historical usage), Cost/usage reports (show full range of activity), Cost allocation tags (resource tags, cost allocation tags), and AWS Organizations (centralizes admin of multiple AWS accounts for allocation) \tn % Row Count 20 (+ 9) % Row 7 \SetRowColor{white} Service Limits & Can only launch 20 reserved instances within EC2 each month so all classes of resources are reliable. Limits are adjustable \tn % Row Count 25 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{17.67cm}}{Resource requests can be refused. \newline \newline Exam study guide pgs 14-25} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{x{8.635 cm} x{8.635 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{17.67cm}}{\bf\textcolor{white}{Chapter 3 Notes; Domains 2.4, 3.8, 4.3}} \tn % Row 0 \SetRowColor{LightBackground} 4 Levels of Support Plans & Basic - free plan \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} & Developer - starts at \$29, includes Core TA checks, 8am-6pm local time web access, general guidance within 24 business hours, system impaired help within 12 business hours \tn % Row Count 11 (+ 9) % Row 2 \SetRowColor{LightBackground} & Business - starts at \$100, general guidance within 24 business hours, 24/7 web chat/phone engineer access, prod sys down help within 1 hr, all TA checks. Can also have IEM for more \$\$ \tn % Row Count 21 (+ 10) % Row 3 \SetRowColor{white} & Enterprise - starts at \$15k/month. general guidance within 24 business hours, 24/7 web chat/phone engineer access, prod sys down help within 1 hr, all TA checks, Business crit sys down help in 15 mins. A technical account manager (TAM) is a guide/advocate for your account. \tn % Row Count 35 (+ 14) \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{17.67cm}{x{8.635 cm} x{8.635 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{17.67cm}}{\bf\textcolor{white}{Chapter 3 Notes; Domains 2.4, 3.8, 4.3 (cont)}} \tn % Row 4 \SetRowColor{LightBackground} & AWS Partner Network (APN) - Professional Services Team \tn % Row Count 3 (+ 3) % Row 5 \SetRowColor{white} Documentation & SDKs are available. Helps users to look into strategies, guides, and more \tn % Row Count 7 (+ 4) % Row 6 \SetRowColor{LightBackground} & Knowledge Center - FAQ page sorted by service. Discussion forums are also available re:Post \tn % Row Count 12 (+ 5) % Row 7 \SetRowColor{white} Trusted Advisor (ONLY AVAILABLE FOR BUSINESS OR ENTERPRISE SUBSCRIBERS) & visually confirms if account resource configs are compliant/safe w/ best practice. Alerts across 5 categories: Cost Optimization, Performance, Security, Fault Tolerance, and Service Limits \tn % Row Count 22 (+ 10) % Row 8 \SetRowColor{LightBackground} & Basic Support and Dev have service limits w/ some security info, whereas Business and enterprise get all alerts \tn % Row Count 28 (+ 6) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{17.67cm}}{pg 30-43} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \end{document}