\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{sigynl (sigynl)} \pdfinfo{ /Title (hrm.pdf) /Creator (Cheatography) /Author (sigynl (sigynl)) /Subject (HRM Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{40A331} \definecolor{LightBackground}{HTML}{F3F9F2} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{HRM Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{sigynl (sigynl)} via \textcolor{DarkBackground}{\uline{cheatography.com/150721/cs/32637/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}sigynl (sigynl) \\ \uline{cheatography.com/sigynl} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Published 18th June, 2022.\\ Updated 18th June, 2022.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{4} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{What is HRM}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{"A managerial perspective which argues the need to establish an integrated series of personnel policies to support organisational strategy" ( Buchanan \& Huczynski, 2004)} \tn % Row Count 4 (+ 4) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{"HRM involves management decisions related to policies and practices that together shape the employment relationship and are aimed at achieving individual, organizational and societal goals" (Boselie, 2002)} \tn % Row Count 9 (+ 5) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{"Human resources are something more than just 'resources'. HRM is not concerned solely with financial performance. HRM focuses on the exchange relationship between the employee and organization. And the shaping of the employment relationship takes place in an era of continuous tension between the added value and moral values". (Paauwe, 2004)} \tn % Row Count 17 (+ 8) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Translating developments into HR practices}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Organisational strategy} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{-\textgreater{}} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{} \tn % Row Count 2 (+ 0) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Levels of Strategy}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Corporate-level strategy – the overall direction that an organisation will follow. \newline % Row Count 2 (+ 2) the overall purpose and scope of an organisation and how value will be added to the different parts (business units) of the organisation \newline % Row Count 5 (+ 3) involves decisions about the organisation as a whole \newline % Row Count 7 (+ 2) Business-level strategy \newline % Row Count 8 (+ 1) how to compete successfully in particular markets \newline % Row Count 9 (+ 1) decisions are related to strategic business units (SBU) \newline % Row Count 11 (+ 2) SBU is a part of an organisation for which there is a distinct external market for goods or services that is different from another SBU \newline % Row Count 14 (+ 3) Operational strategy – the delivery of corporate and business strategies in terms of resources, processes and people. \newline % Row Count 17 (+ 3) how the component parts of an organisation deliver effectively the corporate- and business-level strategies in terms of resources, processes and people% Row Count 21 (+ 4) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.13289 cm} x{2.30011 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{The seven Weconomy trends}} \tn % Row 0 \SetRowColor{LightBackground} \seqsplit{Self-production} (3D) & produces its own goods \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Circular & sharing, leasing, reusing, repairing, refurbishing and recycling existing materials and products as long as possible \tn % Row Count 7 (+ 5) % Row 2 \SetRowColor{LightBackground} Functional & one that optimizes the use (or function) of goods and services and thus the management of existing wealth (goods, knowledge, and nature). \tn % Row Count 13 (+ 6) % Row 3 \SetRowColor{white} Bio-based & using renewable biological resources sustainably to produce food, energy and industrial goods \tn % Row Count 17 (+ 4) % Row 4 \SetRowColor{LightBackground} \seqsplit{Collaborative} & consumers use new technology to provide, buy, sell, share or rent goods and services \tn % Row Count 21 (+ 4) % Row 5 \SetRowColor{white} Sharing & assets or services are shared between private individuals, either free or for a fee, typically by means of the internet. \tn % Row Count 26 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Internet of Things refers to the rapidly growing network of connected objects that are able to collect and exchange data in real time using embedded sensors. \newline Internet of Services - everything that is needed to use software applications is available as a service on the Internet, including the software itself, the tools to develop the software, and the platform (servers, storage and communication) to run the software.} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.03122 cm} x{1.00089 cm} x{1.00089 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{3.833cm}}{\bf\textcolor{white}{Business models}} \tn % Row 0 \SetRowColor{LightBackground} Platform business model & Community based business models & Circular business models \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} a business model that creates value by facilitating exchanges between two or more \seqsplit{interdependent} groups, usually consumers and producers. (Uber, Airbnb and Pinterest) & people centered, where \seqsplit{collaboration}, partnership, advocacy, and co-creation are top values. \seqsplit{(Ben\&Jerry's}, TOMS, Warby Parker) & articulates the logic of how an organisation creates, offers, and delivers value to its broader range of stakeholders while minimising ecological and social costs. (Timberland, Nike, IKEA) \tn % Row Count 18 (+ 15) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.09856 cm} x{2.33444 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Innovative/new business models}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{The seven Weconomy trends} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} New business models & Platform business models, Community based business models, Circular business models \tn % Row Count 5 (+ 4) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Implications for HRM} \tn % Row Count 6 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Competition will come from different, unexpected corners \newline Communities - Recruitment: talent will choose companies that have sustainability on no.1 \newline !hat is your reputation? - Platform economy: more independent workers, changed employee - employer relations \newline Not only manufacturers but also service companies will be affected \newline Think of universities, free online courses etc \newline 21st century skills (creativity, critical thinking) more important than diplomas? \newline Need for continuous development \& training} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{0.97056 cm} x{1.15254 cm} x{0.9099 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{3.833cm}}{\bf\textcolor{white}{HRM and Performance}} \tn % Row 0 \SetRowColor{LightBackground} HRM Activities & HRM outcomes & Performance \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \seqsplit{Recritment/selection} & employee satisfaction & profit \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} HR planning & employee motivation & market value \tn % Row Count 6 (+ 2) % Row 3 \SetRowColor{white} Rewards & employee retention & market share \tn % Row Count 8 (+ 2) % Row 4 \SetRowColor{LightBackground} \seqsplit{Participation/consultation} & employee presence & increase in sales \tn % Row Count 11 (+ 3) % Row 5 \SetRowColor{white} \seqsplit{Decentralisation} & social climate between workers and management & \seqsplit{productivity} \tn % Row Count 14 (+ 3) % Row 6 \SetRowColor{LightBackground} Training & employee involvement & \seqsplit{product/service} quality \tn % Row Count 16 (+ 2) % Row 7 \SetRowColor{white} Opportunity for internal promotion & trust & customer \seqsplit{satisfaction} \tn % Row Count 19 (+ 3) % Row 8 \SetRowColor{LightBackground} more autonomy & \seqsplit{loyalty/commitment} & development of \seqsplit{products/services} \tn % Row Count 22 (+ 3) % Row 9 \SetRowColor{white} formal procedures & & future investments \tn % Row Count 24 (+ 2) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{3}{x{3.833cm}}{coaching} \tn % Row Count 25 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.3732 cm} x{2.0598 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Strategies in brief}} \tn % Row 0 \SetRowColor{LightBackground} Company & Strategic Principle \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Coolblue & Customer first "everything to get a smile" \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} General Electric & Be number one or number two in every industry in which we compete, or get out \tn % Row Count 7 (+ 4) % Row 3 \SetRowColor{white} Southwest Airlines & Meet customers' short-haul travel needs at fares competitive with the cost of automobile travel \tn % Row Count 12 (+ 5) % Row 4 \SetRowColor{LightBackground} Vanguard Investment company & Unmatchable value for the investor-owner \tn % Row Count 14 (+ 2) % Row 5 \SetRowColor{white} Wal-Mart & Low prices, every day \tn % Row Count 15 (+ 1) % Row 6 \SetRowColor{LightBackground} Netflix & You can watch as much as you want, whenever you want without a single commercial – all for one low monthly price \tn % Row Count 21 (+ 6) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Why HRM matters}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{HRM is part of the total company strategy} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{HRM brings Added Value} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Making a difference to an organization} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Helping shape the organization's business strategy} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{In order to add value, HRM must: "Achieve outcomes that significantly increase the organization's capability to differentiate itself from similar organizations, and thereby enhance its progress". (Harrison 2002)} \tn % Row Count 9 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{HR's Strategic Challenges}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{The need to support corporate productivity and performance improvement efforts.} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Employees play an extensive role in employers' performance improvement efforts.} \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{HR must be more involved in designing —not just executing—the company's strategic plan.} \tn % Row Count 6 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.47619 cm} x{1.95681 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{HR = shared responsibility}} \tn % Row 0 \SetRowColor{LightBackground} Line Manager & HR MANAGER \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Department level & Organisation level \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} Management of own team & Specialist advise / knowledge \tn % Row Count 4 (+ 2) % Row 3 \SetRowColor{white} Daily responsibilities & Implementation of policies \tn % Row Count 6 (+ 2) % Row 4 \SetRowColor{LightBackground} Technical knowledge & HR strategy \tn % Row Count 8 (+ 2) % Row 5 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{Work conditions of employees} \tn % Row Count 9 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Developments in HR}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Changing labour market} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Role of governmental bodies} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Role of individuals} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Changing economy} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Role of organizations} \tn % Row Count 5 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Covid pandemic-\textgreater{} article Blackboard} \tn % Row Count 6 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Technology and digitalisation} \tn % Row Count 7 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Service-orientation} \tn % Row Count 8 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Role politics and municipalities} \tn % Row Count 9 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Mergers \& acquisitions} \tn % Row Count 10 (+ 1) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Reorganizations} \tn % Row Count 11 (+ 1) % Row 11 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Private equity interventions} \tn % Row Count 12 (+ 1) % Row 12 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Globalization} \tn % Row Count 13 (+ 1) % Row 13 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Financial crisis} \tn % Row Count 14 (+ 1) % Row 14 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Labour market; ageing population} \tn % Row Count 15 (+ 1) % Row 15 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Role society, CSR} \tn % Row Count 16 (+ 1) % Row 16 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Structuring} \tn % Row Count 17 (+ 1) % Row 17 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Increased Workload} \tn % Row Count 18 (+ 1) % Row 18 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Career Options} \tn % Row Count 19 (+ 1) % Row 19 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{New Supervisor} \tn % Row Count 20 (+ 1) % Row 20 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Reduced Workforce} \tn % Row Count 21 (+ 1) % Row 21 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Acquisitions} \tn % Row Count 22 (+ 1) % Row 22 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Changing Work Processes} \tn % Row Count 23 (+ 1) % Row 23 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{New Technology} \tn % Row Count 24 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{It has impact on organizations and employees} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{HR's Strategic Role}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{HR helps top management formulate strategy in a variety of ways by: \newline % Row Count 2 (+ 2) Supplying competitive intelligence that may be useful in the strategic planning process. \newline % Row Count 4 (+ 2) Supplying information regarding the company's internal human strengths and weaknesses. \newline % Row Count 6 (+ 2) Build a persuasive case that shows how—in specific and measurable terms— the firm's HR activities can and do contribute to creating value for the company.% Row Count 10 (+ 4) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{p{0.3433 cm} p{0.3433 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{What is strategy?}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{"Strategy is the direction and scope of an organization over the long term, which achieves competitive advantage for the organization through its configuration of resources within a changing environment and to fulfill stakeholders' expectations".} \tn % Row Count 5 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{0.87957 cm} x{0.87957 cm} x{1.27386 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{3.833cm}}{\bf\textcolor{white}{Elements of successful strategy}} \tn % Row 0 \SetRowColor{LightBackground} Well defined long-term goals & Appraisal of the \seqsplit{environment} & Knowledge of own resources \& capabilities \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} -\textgreater{} & Successful \seqsplit{implementation} & \textless{}- \tn % Row Count 6 (+ 3) % Row 2 \SetRowColor{LightBackground} -{}-\textgreater{} & Successful Strategy & \textless{}-{}- \tn % Row Count 8 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.7165 cm} x{1.7165 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{The Strategic Management Process}} \tn % Row 0 \SetRowColor{LightBackground} Strategic management & Strategy \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} The process of identifying and executing the organization's mission by matching its organisation capabilities with the demands of its environment & A strategy is a course of action. \tn % Row Count 9 (+ 8) % Row 2 \SetRowColor{LightBackground} & The company's long-term plan for how it will balance its internal strengths and weaknesses with its external opportunities and threats to maintain a competitive advantage \tn % Row Count 18 (+ 9) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.06423 cm} x{2.36877 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Evaluating resources}} \tn % Row 0 \SetRowColor{LightBackground} Tangible resources & Intangible resources \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Financial: & Technology: \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} Borrowing capacity & Know how, R\&D, design \tn % Row Count 5 (+ 2) % Row 3 \SetRowColor{white} Internal funds & Knowledge residing in technical \& scientific employees \& teams \tn % Row Count 8 (+ 3) % Row 4 \SetRowColor{LightBackground} Physical: & Reputation: \tn % Row Count 9 (+ 1) % Row 5 \SetRowColor{white} Land \& buildings & Brands, company reputation, social responsibility, environmental pro activeness, quality \tn % Row Count 13 (+ 4) % Row 6 \SetRowColor{LightBackground} Plant \& equipment & Human resources: \tn % Row Count 15 (+ 2) % Row 7 \SetRowColor{white} Technology & Education, training, experience, adaptability \tn % Row Count 17 (+ 2) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Raw materials} \tn % Row Count 18 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Global Corporations}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Have no borders} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Think global and act Local} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Have no time Zone} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Use virtual teams to succeed} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Demand global skills} \tn % Row Count 5 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Are culturally diverse} \tn % Row Count 6 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.44186 cm} x{1.99114 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Evaluating capabilities: a functional approach}} \tn % Row 0 \SetRowColor{LightBackground} Function & Examples of Capabilities \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Corporate Management & Financial management, strategic control, coordination of business units, social responsibility \tn % Row Count 7 (+ 5) % Row 2 \SetRowColor{LightBackground} Management Information System & Rapid information transfer \tn % Row Count 9 (+ 2) % Row 3 \SetRowColor{white} Research \& Development & Development of new products, design, innovation \tn % Row Count 12 (+ 3) % Row 4 \SetRowColor{LightBackground} Manufacturing & Flexibility, quality, design, efficiency, eco-efficiency \tn % Row Count 15 (+ 3) % Row 5 \SetRowColor{white} Marketing & Design, brand management, promotion, environmental marketing \tn % Row Count 18 (+ 3) % Row 6 \SetRowColor{LightBackground} Sales \& distribution & Sales responsiveness, efficiency \& speed of distribution, customer service \tn % Row Count 22 (+ 4) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{p{0.42462 cm} x{1.2132 cm} x{1.39518 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{3.833cm}}{\bf\textcolor{white}{Unique resources\&capabilities}} \tn % Row 0 \SetRowColor{LightBackground} & Like competitors or easy to imitate & Better than competitors, difficult to imitate \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \seqsplit{Resources} & Threshold resources & Unique resources \tn % Row Count 5 (+ 2) % Row 2 \SetRowColor{LightBackground} \seqsplit{Capabilities} & Threshold capabilities & Core competences \tn % Row Count 8 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}---} \SetRowColor{LightBackground} \mymulticolumn{3}{x{3.833cm}}{The base of competitive advantage} \tn \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Examples: Distinctive capabilities}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Toyota, Honda: \newline % Row Count 1 (+ 1) Low-cost, high-quality manufacturing capability, and short design-to-market cycles \newline % Row Count 3 (+ 2) Intel: \newline % Row Count 4 (+ 1) Ability to design and manufacture ever more powerful microprocessors for PCs \newline % Row Count 6 (+ 2) Zara: \newline % Row Count 7 (+ 1) Trendy fashion inspired by the catwalk for a reasonable price (limited stock, many styles, 2 weeks to develop a product, and get it to the stores).% Row Count 10 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Recruitment and selection}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{The aims of resourcing/recruitment are: \newline % Row Count 1 (+ 1) To attract a pool of suitable candidates for vacant posts \newline % Row Count 3 (+ 2) To use a fair process and be able to demonstrate that this process was fair \newline % Row Count 5 (+ 2) To ensure that all recruitment activities contribute to organisational goals and the desired organisational image \newline % Row Count 8 (+ 3) To conduct recruitment activities in a cost-effective and efficient manner \newline % Row Count 10 (+ 2) As a strategic activity, recruitment (and selection) \newline % Row Count 12 (+ 2) is a necessary part of a strategic approach dedicated to gaining competitive advantage that comes from having a superior workforce.% Row Count 15 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Performance Management}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Performance Management as an integrated and strategic process: \newline % Row Count 2 (+ 2) Contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. \newline % Row Count 5 (+ 3) The goal of the organisation is to motivate everyone in the organisation and ensure that they are all working towards the same strategic objectives.% Row Count 8 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Analysis of external environment}} \tn \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Objectives: \newline % Row Count 1 (+ 1) Identify the main macro-environmental forces that influence an industry (DESTEP) \newline % Row Count 3 (+ 2) Identify the main structural features of an industry that influence competition and profitability (PORTER) \newline % Row Count 6 (+ 3) Evaluate trends within industries to forecast future changes in industry profitability \newline % Row Count 8 (+ 2) Identify opportunities / Identify Critical Success Factors% Row Count 10 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{0.81623 cm} x{0.81623 cm} p{0.2633 cm} p{0.73724 cm} } \SetRowColor{DarkBackground} \mymulticolumn{4}{x{3.833cm}}{\bf\textcolor{white}{Porter 5 forces framework + supplements}} \tn % Row 0 \SetRowColor{LightBackground} Suppliers & Bargaining Power & -\textgreater{} & Industry \seqsplit{competition} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Substitutes & Threat & -\textgreater{} & Existing \seqsplit{competitors} \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} Potential entrants & Threat of entrance & -\textgreater{} & \tn % Row Count 6 (+ 2) % Row 3 \SetRowColor{white} Buyers & Bargaining Power & -\textgreater{} & \tn % Row Count 8 (+ 2) % Row 4 \SetRowColor{LightBackground} Supplements & Bargaining Power & -\textgreater{} & \tn % Row Count 10 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}----} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.7165 cm} x{1.7165 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Conflicts in expectations}} \tn % Row 0 \SetRowColor{LightBackground} Conflicts in expectations & Conflicts in \seqsplit{expectations between} Line Managers and HR \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} Short-term profit and high salaries versus long term growth & Line manager has little time for people management (selection, performance appraisals, exit interviews etc) and puts it on the shoulder of HR \tn % Row Count 11 (+ 8) % Row 2 \SetRowColor{LightBackground} Quality \& design versus short-term profit & Line rather focuses on production / financial performance than people management. \tn % Row Count 16 (+ 5) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{Environmental posture versus short-term lower-cost} \tn % Row Count 17 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Invest in training \& development versus own responsibility of employees} \tn % Row Count 19 (+ 2) % Row 5 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{Recruitment from within own network versus open recruitment} \tn % Row Count 21 (+ 2) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Financial independence versus reliance on external financing in order to grow} \tn % Row Count 23 (+ 2) % Row 7 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{Multinationals: Expat compensation in the home country versus the host country} \tn % Row Count 25 (+ 2) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Hire a diverse team versus homogenous teams} \tn % Row Count 26 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{Flexible shell versus permanent employment} \tn % Row Count 27 (+ 1) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{Outsource to low cost country or stay} \tn % Row Count 28 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.7165 cm} x{1.7165 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{AkzoNobel case}} \tn % Row 0 \SetRowColor{LightBackground} How did HR support this growth? & How did HR support this growth? \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Hire an HR team & Admin: proper employee contracts, visa's, archives \tn % Row Count 5 (+ 3) % Row 2 \SetRowColor{LightBackground} Payroll system and aligning benefits & Focus \& attention to policies- procedures- \seqsplit{standardization-communication} \tn % Row Count 9 (+ 4) % Row 3 \SetRowColor{white} Recruitment and Selection: 110 employees hired in 18 months & Factory in Saudi Arabia: flexible force of 50 \% changed into permanent staff \tn % Row Count 13 (+ 4) % Row 4 \SetRowColor{LightBackground} Focus on Health \& Safety (absenteeism, admin \& follow up) & Employee Survey was held, and results discussed \tn % Row Count 16 (+ 3) % Row 5 \SetRowColor{white} Change of leadership in some areas & Career development opportunities for High Potentials from Europe/Asia \tn % Row Count 20 (+ 4) % Row 6 \SetRowColor{LightBackground} Performance Appraisals system in place & Training \& Development (to motivate, to increase productivity, to develop) \tn % Row Count 24 (+ 4) % Row 7 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{Proper Onboarding (welcome, schedule, trainings program)} \tn % Row Count 26 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}