\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{sigynl (sigynl)} \pdfinfo{ /Title (hrm-continuation.pdf) /Creator (Cheatography) /Author (sigynl (sigynl)) /Subject (HRM Continuation Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{A3A3A3} \definecolor{LightBackground}{HTML}{F3F3F3} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{HRM Continuation Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{sigynl (sigynl)} via \textcolor{DarkBackground}{\uline{cheatography.com/150721/cs/32651/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}sigynl (sigynl) \\ \uline{cheatography.com/sigynl} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Published 18th June, 2022.\\ Updated 18th June, 2022.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{3} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Recruitment and selection}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{The aims of resourcing/recruitment are: \newline % Row Count 1 (+ 1) To attract a pool of suitable candidates for vacant posts \newline % Row Count 3 (+ 2) To use a fair process and be able to demonstrate that this process was fair \newline % Row Count 5 (+ 2) To ensure that all recruitment activities contribute to organisational goals and the desired organisational image \newline % Row Count 8 (+ 3) To conduct recruitment activities in a cost-effective and efficient manner \newline % Row Count 10 (+ 2) As a strategic activity, recruitment (and selection) \newline % Row Count 12 (+ 2) is a necessary part of a strategic approach dedicated to gaining competitive advantage that comes from having a superior workforce.% Row Count 15 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{DISC Tech Cont.}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{} \tn % Row Count 0 (+ 0) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{High} \tn % Row Count 1 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Fears} \tn % Row Count 2 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Motivators} \tn % Row Count 3 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Low} \tn % Row Count 4 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.89126 cm} x{3.08574 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Balanced Scorcard}} \tn % Row 0 \SetRowColor{LightBackground} Financial & revenue growth and – mix, costs, profit, asset utilization \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} Customer & customer satisfaction, customer retention, acquisition of new clients, profitability per customer, and market share \tn % Row Count 8 (+ 5) % Row 2 \SetRowColor{LightBackground} Internal Business Process & innovation (identifying customer needs, new market segments and new products), operational (product/service delivery) and after-sales service \tn % Row Count 14 (+ 6) % Row 3 \SetRowColor{white} Learning \& growth & skills of employees, management information systems, HR procedures with respect to motivation, empowerment and organization culture \tn % Row Count 20 (+ 6) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Role of Line Manager}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Increased responsibility for many HR areas in relation to managing their staff \newline % Row Count 2 (+ 2) Unfortunately, some organizations do not always see the necessity for performance management or consider that it is not a key aspect of their job. \newline % Row Count 5 (+ 3) Line managers need to: \newline % Row Count 6 (+ 1) Understand the relevance of performance management to the performance of their team and that it can make a difference in meeting their targets and improving their team performance. \newline % Row Count 10 (+ 4) Ensure that the people or teams they manage \newline % Row Count 11 (+ 1) Know and understand what is expected of them \newline % Row Count 12 (+ 1) Have the skills necessary to deliver on expectations \newline % Row Count 14 (+ 2) Are supported by the organization to develop the capacity to meet expectations \newline % Row Count 16 (+ 2) Are given feedback on performance \newline % Row Count 17 (+ 1) Can discuss and contribute to individual and team aims and objectives% Row Count 19 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Performance Management}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{A process which \newline % Row Count 1 (+ 1) Contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance \newline % Row Count 4 (+ 3) Establishes shared understanding about what is to be achieved and an approach to leading and developing people which will ensure it is achieved% Row Count 7 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Guide and motivate organisation and employees to reach the desired results \newline How? Through a cycle of interviews about expectations, goals, desired behaviours, development actions and realization of these actions \newline Within a framwework with structured steps and objective criteria Ideally linked to Compensation/pay \newline Organisation goals-\textgreater{} department goals-\textgreater{} individual goals} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Reward}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Programs set up by a company to reward performance and motivate employees on individual and/or group levels \newline % Row Count 3 (+ 3) A review and restructuring of the reward system might enable an organisation to attract and retain an effective workforce \newline % Row Count 6 (+ 3) Examine pay levels and the attractiveness of their benefits packages and terms and conditions: \newline % Row Count 8 (+ 2) What is the competition doing? \newline % Row Count 9 (+ 1) Linking both financial and non-monetary rewards to the achievement of corporate goals% Row Count 11 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Open Hiring strategy}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{a recruitment approach where you write your name and phone number down on a list as a candidate, and if there is a vacancy, you can start immediately without showing your resume or without an interview.% Row Count 5 (+ 5) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{DISC technique}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{DISC looks at behavioural styles and preferences at work, and modifications to suit the needs of current job situation. \newline % Row Count 3 (+ 3) Dominance: relating to control, power and assertiveness \newline % Row Count 5 (+ 2) Influence: relating to social situations and communication \newline % Row Count 7 (+ 2) Steadiness: relating to patience, persistence, and thoughtfulness \newline % Row Count 9 (+ 2) Compliance: relating to structure and organization% Row Count 10 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Some companies, like Thomas International offers a professional PPA report- other free tests on internet give basic insight \newline \newline DISC is based on Dr William Marston's theory on Emotions of Normal People} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Evaluation of DISC}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{There are no "good" or "bad" personality profile styles \newline % Row Count 2 (+ 2) Each style possesses strengths and limitations \newline % Row Count 3 (+ 1) A company needs to find the best "fit" for the job \newline % Row Count 5 (+ 2) DISC is a part of the selection kit- not the deciding factor! \newline % Row Count 7 (+ 2) Everyone has a mix of different styles \newline % Row Count 8 (+ 1) People can adapt their styles depending on certain situations% Row Count 10 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Fairness}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Input: experience, knowledge, skills, education, hours} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Output: status, salary, recognition, chances} \tn % Row Count 3 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Reward: topics}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Reward policy} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Process theories} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Job evaluation} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Performance pay} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Compensation \& benefits} \tn % Row Count 5 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Performance Appraisal}} \tn % Row 0 \SetRowColor{LightBackground} Advantages: & Problems: \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Gives employees feedback on performance & Lack of clear purpose \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} Creates opportunity to plan future objectives or workload & Links with pay \tn % Row Count 6 (+ 3) % Row 3 \SetRowColor{white} Judge and helper roles & Appraiser attacking appraisee's character \tn % Row Count 9 (+ 3) % Row 4 \SetRowColor{LightBackground} Relationship with personal development reviews - ('one-to-ones') & Being too subjective in judgement \tn % Row Count 13 (+ 4) % Row 5 \SetRowColor{white} Integration of objectives and competencies & Linking to disciplinary process \tn % Row Count 16 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{and the Performance Management process} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Goals of Performance Management}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Create win-win situation between organisation and employees \newline % Row Count 2 (+ 2) Connect strategy of an organisation and its goals with motivation, action, behaviour, development of employees \newline % Row Count 5 (+ 3) Instrument to: \newline % Row Count 6 (+ 1) Guide \newline % Row Count 7 (+ 1) Develop \newline % Row Count 8 (+ 1) Communicate \newline % Row Count 9 (+ 1) Motivate% Row Count 10 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Vacancy Analysis}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Description of role and responsibilities \newline % Row Count 1 (+ 1) Department \newline % Row Count 2 (+ 1) Introduce organization \newline % Row Count 3 (+ 1) Requirements \newline % Row Count 4 (+ 1) Procedure \newline % Row Count 5 (+ 1) -\textgreater{} attractive \newline % Row Count 6 (+ 1) -\textgreater{} realistic job preview% Row Count 7 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{What is Personality Profiling}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Ability tests: right and wrong answers \newline % Row Count 1 (+ 1) Personality tests: no right or wrong. Aim: to describe aspects of a person's character that remain stable throughout that person's lifetime, the individual's character pattern of behavior, thoughts, and feelings \newline % Row Count 6 (+ 5) Test results will largely remain the same over time \newline % Row Count 8 (+ 2) You cannot cheat \newline % Row Count 9 (+ 1) Often self- assessments statements: least and most applicable statements, with current work situation in mind% Row Count 12 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Use of Personality Profiling}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{What can a company use these tests for? \newline % Row Count 1 (+ 1) Recruitment: \newline % Row Count 2 (+ 1) Fit with team and job \newline % Row Count 3 (+ 1) Preferred way of working \newline % Row Count 4 (+ 1) Performance Management: \newline % Row Count 5 (+ 1) Help explain poor performance \newline % Row Count 6 (+ 1) Avert problems before they happen \newline % Row Count 7 (+ 1) Career planning: appropriate direction% Row Count 8 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Compensation and benefits}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Primary: basic package, fixed/flexible} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Secondary: Employee benefits. General (holidays, working hours) or specific (travel expenses)} \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Tertiary: cheaper services for employees} \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Mortgage, insurance (banks)} \tn % Row Count 5 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Free meals (restaurant)} \tn % Row Count 6 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{In house shops (Philips)} \tn % Row Count 7 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Discounts (KLM-\textgreater{} flight tickets)} \tn % Row Count 8 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Flexibility in benefits}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Care-\textgreater{} pension, discount insurance} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Taxes-\textgreater{} advantage gross-net when buying a bike; 30 \% rule for expats, saving} \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Life-work balance-\textgreater{} extra holidays, maternity leave holidays, flexible hours, remote work, sabbatical leave, care for elderly, childcare, sports subscription} \tn % Row Count 7 (+ 4) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Development-\textgreater{} reimburse literature, coaching fees, training, study programs} \tn % Row Count 9 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Execution of position -\textgreater{} lease car, company phone, scooter, additional travel expenses, laptop, reimburse company clothing} \tn % Row Count 12 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{Risks of flexible reward: \newline Unintended behaviours-\textgreater{} bank crisis, unacceptable risk taking \newline Selective behaviour \newline Difficult to measure: "Team player" "Creative" \newline What if you cannot influence results?} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.84149 cm} x{3.13551 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Four Barriers}} \tn % Row 0 \SetRowColor{LightBackground} The Vision Barrier & Strategy is not understood by those who must implement it \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} The Management Barrier & Management systems are designed for operational control and little time is spent on strategy \tn % Row Count 7 (+ 4) % Row 2 \SetRowColor{LightBackground} The Operational Barrier & Budgeting process is separated from strategic planning \tn % Row Count 10 (+ 3) % Row 3 \SetRowColor{white} The People Barrier & Personal goals, incentives and competencies are not linked to strategy \tn % Row Count 13 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{to Strategic Implementation That Are Built Into the Way We Manage} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Example: Apple Computer}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Customer Satisfaction: shift from technology and product focused company to emphasis on customers \newline % Row Count 2 (+ 2) Employee commitment and alignment: how well do the employees understand the company's strategy and if they are asked to deliver results that are consistent with that strategy. \newline % Row Count 6 (+ 4) Market share: for sales growth and to attract and retain software developers \newline % Row Count 8 (+ 2) Shareholder value: not a driver of performance! Impact of activities for valuation and evaluate new business ventures.% Row Count 11 (+ 3) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.78712 cm} x{2.18988 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Adv \& Dis of LM}} \tn % Row 0 \SetRowColor{LightBackground} Advantages & Disadvantages \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Line managers know about subordinates, their jobs and their performance & Personality conflicts \tn % Row Count 5 (+ 4) % Row 2 \SetRowColor{LightBackground} Creates time for discussion & Subjectivity \tn % Row Count 7 (+ 2) % Row 3 \SetRowColor{white} Gives appraisee the manager's attention & Seen by managers as low priority \tn % Row Count 9 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Selection}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Well- prepared interview questions- STAR method \newline % Row Count 1 (+ 1) Excel tests, typing tests, IQ tests, business case, assignments \newline % Row Count 3 (+ 2) Reference checks \newline % Row Count 4 (+ 1) Personality profiling% Row Count 5 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{STAR method}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Well- prepared interview questions-\textgreater{} Situation Task Action Result \newline % Row Count 2 (+ 2) Depends on the position versus general questions for all positions (check cultural fit)% Row Count 4 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{"Share an example of a time when you faced a difficult problem at work" \newline "Describe a time when you were under a lot of pressure at work" \newline "Tell me about a mistake you've made" \newline "Share an example of a time you had to make a difficult / unpopular decision"} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Star Method Cont.}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{How to check cultural fit \newline % Row Count 1 (+ 1) "In what type of work environment are you most productive and happy?" \newline % Row Count 3 (+ 2) "How would past co-workers best describe your work style?" \newline % Row Count 5 (+ 2) "What management style motivates you to do your best work?" \newline % Row Count 7 (+ 2) "When working with a team, what role are you most likely to play?"% Row Count 9 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{What are the values of the company? -\textgreater{} translate them into suitable questions that are applicable for all jobs} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Special attention to 21st Century Skills}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{The ability to solve problems creatively or bring new possibilities to life \newline % Row Count 2 (+ 2) Critical thinking \newline % Row Count 3 (+ 1) Communication \newline % Row Count 4 (+ 1) Collaboration \newline % Row Count 5 (+ 1) Intrinsic Motivation (curious, persistent, and willing to take risks)% Row Count 7 (+ 2) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Training \& Development}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Learning methods} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Core competences of an organization} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Competences of employees} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Employability} \tn % Row Count 4 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Learning/developing methods}} \tn \SetRowColor{white} \mymulticolumn{1}{x{5.377cm}}{Internal trainings/workshops -\textgreater{} corporate universities \newline % Row Count 2 (+ 2) Learning by doing-\textgreater{} informal learning in work situation \newline % Row Count 4 (+ 2) Group trainings internal/external \newline % Row Count 5 (+ 1) Individual coaching \newline % Row Count 6 (+ 1) Mentoring (learn from each other/older person) \newline % Row Count 7 (+ 1) Learn through networking \newline % Row Count 8 (+ 1) Learn on the job by innovations and projects \newline % Row Count 9 (+ 1) Formal learning on the job \newline % Row Count 10 (+ 1) E-learning -\textgreater{} Goodhabitz, MOOC \newline % Row Count 11 (+ 1) Etc.% Row Count 12 (+ 1) } \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{5.377cm}}{-\textgreater{} Management Development} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Core competences of an organisation}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Unique characteristics, differentiate from competitors, basis for generating value now and in the future.} \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Advantages for customers who value products / services} \tn % Row Count 5 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Difficult to imitate} \tn % Row Count 6 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Rare, and different outlets to profit from in markets/ products} \tn % Row Count 8 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Performance evaluation: consequences}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Dismissal, improvement plans} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Salary increases} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Training} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Promotion} \tn % Row Count 4 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Pitfalls}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Recency effect} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{10 percent-90 precent effect} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Halo / Horn-effect} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Avoiding extreme judgements} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Leniency} \tn % Row Count 5 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Own preferences, prejudices, likes, dislikes} \tn % Row Count 6 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}