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% Document Info
\author{Johanes Anggara (ranggasama)}
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  /Title (cobit-cheat-sheet.pdf)
  /Creator (Cheatography)
  /Author (Johanes Anggara (ranggasama))
  /Subject (Cobit Cheat Sheet)
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        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Cobit Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{Johanes Anggara (ranggasama)} via \textcolor{DarkBackground}{\uline{cheatography.com/143900/cs/30891/}}}
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}Johanes Anggara (ranggasama) \\
  \uline{cheatography.com/ranggasama} \\
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Published 10th March, 2022.\\
   Updated 10th March, 2022.\\
   Page {\thepage} of \pageref{LastPage}.
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  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Kegagalan Tata Kelola TI}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{High Cost, Low Impact} \tn 
% Row Count 1 (+ 1)
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\mymulticolumn{1}{x{5.377cm}}{Matang Tapi Tidak Bermanfaat} \tn 
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\mymulticolumn{1}{x{5.377cm}}{Kebijakan yang Tidak Konkret} \tn 
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\mymulticolumn{1}{x{5.377cm}}{Melupakan Tujuan "Tata Kelola"} \tn 
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\mymulticolumn{1}{x{5.377cm}}{Ambisus namun Tidak Terukur} \tn 
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\mymulticolumn{1}{x{5.377cm}}{Tata Kelola Hanya untuk Formalitas} \tn 
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\mymulticolumn{1}{x{5.377cm}}{Gagal Memahami Kebutuhan} \tn 
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\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Cobit 5 vs Cobit 2019}}  \tn
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\mymulticolumn{1}{p{5.377cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/ranggasama_1645752477_Screen Shot 2022-02-25 at 08.26.43.png}}} \tn 
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Cobit 2019 Improves}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{Flexibility and openness} \tn 
% Row Count 1 (+ 1)
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\mymulticolumn{1}{x{5.377cm}}{Currency and relevance} \tn 
% Row Count 2 (+ 1)
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\mymulticolumn{1}{x{5.377cm}}{Prescriptive application} \tn 
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\mymulticolumn{1}{x{5.377cm}}{Performance management of IT} \tn 
% Row Count 4 (+ 1)
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\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{What Is COBIT and What Is It Not?}}  \tn
% Row 0
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{\bf{COBIT IS}} & {\bf{COBIT IS NOT}} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
A {\bf{framework}} for the {\bf{governance}} and {\bf{management}} of enterprise I\&T & A {\bf{full description}} of the whole IT environment of an enterprise \tn 
% Row Count 5 (+ 4)
% Row 2
\SetRowColor{LightBackground}
COBIT defines the {\bf{components}} to build and sustain a governance system & A framework to {\bf{organize business processes}} \tn 
% Row Count 9 (+ 4)
% Row 3
\SetRowColor{white}
COBIT defines the {\bf{design factors}} that should be considered by the enterprise to build a best fit governance system & An (IT-) {\bf{technical framework}} to manage all technology \tn 
% Row Count 15 (+ 6)
% Row 4
\SetRowColor{LightBackground}
COBIT is flexible and allows {\bf{guidance}} on new topics to be added & COBIT does {\bf{not make}} or {\bf{prescribe}} any IT-related decisions \tn 
% Row Count 19 (+ 4)
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Cobit Principles}}  \tn
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{\bf{Governance System}} & {\bf{Governance Framework}} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Provide Stakeholder Value & Based on Conceptual Model \tn 
% Row Count 4 (+ 2)
% Row 2
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Holistic Approach & Open and Flexible \tn 
% Row Count 5 (+ 1)
% Row 3
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Dynamic Governance System & Aligned to Major Standards \tn 
% Row Count 7 (+ 2)
% Row 4
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Governance Distint From Mgmt & \{\{colspan=1\}\} \tn 
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Tailored to Enterprise Needs & \{\{colspan=1\}\} \tn 
% Row Count 11 (+ 2)
% Row 6
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E2E Governance System & \{\{colspan=1\}\} \tn 
% Row Count 13 (+ 2)
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\mymulticolumn{1}{x{5.377cm}}{• A governance or management objective {\bf{always relates to one process}} (with an identical or similar name) and a series of related components of other types to help achieve the objective \newline % Row Count 4 (+ 4)
• A governance objective relates to a governance process while a management objective relates to a management process.% Row Count 7 (+ 3)
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\mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{Governance and Management Objectives}}  \tn
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\{\{ac\}\} {\bf{Governance Objectives}} & \{\{colspan=4\}\} \{\{ac\}\} {\bf{Management objectives}} &  \tn 
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% Row 1
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\{\{rowspan=2\}\}\{\{ac\}\}{\bf{EDM}}\{\{nl\}\} Evaluate, Direct and Monitor & \{\{ac\}\}{\bf{APO}}\{\{nl\}\} Align, Plan and Organize & \{\{ac\}\}{\bf{BAI}}\{\{nl\}\} Build, Acquire and Implement \tn 
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% Row 2
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 & \{\{ac\}\}{\bf{DSS}}\{\{nl\}\} Deliver, Service and Support & \{\{ac\}\}{\bf{MEA}}\{\{nl\}\} Monitor, Evaluate and Assess \tn 
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% Row 1
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\mymulticolumn{1}{x{5.377cm}}{Services, Infrastructure and Applications} \tn 
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Types of Components}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{• {\bf{Generic}} components are described in the {\bf{COBIT core model}} and apply in principle to any situation. \newline % Row Count 3 (+ 3)
• {\bf{Variants}} are based on generic components but are tailored for a specific purpose or context within a {\bf{focus area}} (e.g., for information security, DevOps, a particular regulation)% Row Count 7 (+ 4)
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Focus Areas}}  \tn
% Row 0
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DevOps & SME \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
RISK & SECURITY \tn 
% Row Count 2 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
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\begin{tabularx}{5.377cm}{X}
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Goals Cascade}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{The goals cascade further supports translation of enterprise goals into priorities for alignment goals.  \newline % Row Count 3 (+ 3)
• Enterprise goals have been consolidated, reduced, updated and clarified \newline % Row Count 5 (+ 2)
• Alignment goals emphasize the alignment of all IT efforts with business objectives.% Row Count 7 (+ 2)
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\hhline{>{\arrayrulecolor{DarkBackground}}-}
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{COBIT Performance Management (CPM) Principles}}  \tn
% Row 0
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\mymulticolumn{1}{x{5.377cm}}{The CPM should be {\bf{simple}} to understand and use} \tn 
% Row Count 1 (+ 1)
% Row 1
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\mymulticolumn{1}{x{5.377cm}}{The CPM should be {\bf{consistent}} with, and support, the COBIT conceptual model} \tn 
% Row Count 3 (+ 2)
% Row 2
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\mymulticolumn{1}{x{5.377cm}}{The CPM should provide {\bf{reliable, repeatable and relevant}} results} \tn 
% Row Count 5 (+ 2)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{The CPM must be {\bf{flexible}}, so it can support the requirements of different organizations with different priorities and needs} \tn 
% Row Count 8 (+ 3)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{The CPM should support {\bf{different}} types of assessment, from self-assessments to formal appraisals or audits} \tn 
% Row Count 11 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
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\begin{tabularx}{5.377cm}{X}
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{COBIT Performance Management (CPM) Overview}}  \tn
% Row 0
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\mymulticolumn{1}{x{5.377cm}}{{\bf{Process activities}} are associated to {\bf{capability}} levels} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{{\bf{Other governance}} and {\bf{management}} component types (e.g., organizational structures, information) may also have capability levels defined for them in future guidance} \tn 
% Row Count 6 (+ 4)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{5.377cm}}{{\bf{Maturity levels}} are associated with {\bf{focus areas}} (i.e., a collection of governance and management objectives and underlying components) and will be achieved if all required capability levels are achieved} \tn 
% Row Count 11 (+ 5)
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Capability Levels for Processes}}  \tn
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0 & Didn't do \tn 
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1 & Adhoc \tn 
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2 & Regulated \tn 
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3 & Have template \tn 
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4 & Quantative calculated \tn 
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5 & Continuous Improvement \tn 
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Governance System Design Workflow}}  \tn
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Impact of Design Factors}}  \tn
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1 & Management Objective Priority and Target Capability Levels \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
2 & Component Variations \tn 
% Row Count 3 (+ 1)
% Row 2
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3 & Specific Focus Areas \tn 
% Row Count 4 (+ 1)
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Maturity Levels for Focus Areas}}  \tn
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0 & {\bf{Incomplete}}—Work may or may not be completed toward achieving the purpose of governance and management objectives in the focus area. \tn 
% Row Count 4 (+ 4)
% Row 1
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1 & {\bf{Initial}}—Work is completed, but the full goal and intent of the focus area are not yet achieved. \tn 
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2 & {\bf{Managed}}—Planning and performance measurement take place, although not yet in a standardized way. \tn 
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3 & {\bf{Defined}}—Enterprisewide standards provide guidance across the enterprise. \tn 
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4 & {\bf{Quantitative}}—The enterprise is data driven, with quantitative performance improvement. \tn 
% Row Count 16 (+ 3)
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5 & {\bf{Optimizing}}—The enterprise is focused on continuous improvement. \tn 
% Row Count 18 (+ 2)
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Implementation Road Map}}  \tn
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\begin{tabularx}{5.377cm}{p{0.4977 cm} x{4.4793 cm} }
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{COBIT Implementation Approach}}  \tn
% Row 0
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1 & What are the drivers? \tn 
% Row Count 1 (+ 1)
% Row 1
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2 & Where are we now? \tn 
% Row Count 2 (+ 1)
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3 & Where do we want to be? \tn 
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4 & What needs to be done? \tn 
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5 & How do we get there? \tn 
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6 & Did we get there? \tn 
% Row Count 6 (+ 1)
% Row 6
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7 & How do we keep the momentum going? \tn 
% Row Count 7 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Roles and Organizational Structures}}  \tn
% Row 0
\SetRowColor{LightBackground}
Board & Group of the most senior executives and/or nonexecutive directors accountable for governance and overall control of enterprise resources \tn 
% Row Count 6 (+ 6)
% Row 1
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Executive Committee & Group of senior executives appointed by the board to ensure that the board is involved in, and kept informed of, major decisions \tn 
% Row Count 12 (+ 6)
% Row 2
\SetRowColor{LightBackground}
Chief Executive Officer & Highest-ranking officer charged with the total management of the enterprise \tn 
% Row Count 16 (+ 4)
% Row 3
\SetRowColor{white}
Chief Information Officer & Most senior official responsible for aligning IT and business strategies and accountable for planning, resourcing and managing delivery of I\&T services and solutions \tn 
% Row Count 23 (+ 7)
% Row 4
\SetRowColor{LightBackground}
Chief Technology Officer & Most senior official tasked with technical aspects of I\&T, including managing and monitoring decisions related to I\&T services, solutions and infrastructures \tn 
% Row Count 30 (+ 7)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
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\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{EDM}}  \tn
% Row 0
\SetRowColor{LightBackground}
EDM01 - Ensured Governance Framework Setting and Maintenance & Provide a consistent approach integrated and aligned with the enterprise governance approach. I\&T-related decisions are made in line with the enterprise's strategies and objectives and desired value is realized. To that end, ensure that I\&T-related processes are overseen effectively and transparently; compliance with legal, contractual and regulatory requirements is confirmed; and the governance requirements for board members are met. \tn 
% Row Count 22 (+ 22)
% Row 1
\SetRowColor{white}
EDM02 - Ensured Benefits Delivery & Secure optimal value from I\&T-enabled initiatives, services and assets; cost-efficient delivery of solutions and services; and a reliable and accurate picture of costs and likely benefits so that business needs are supported effectively and efficiently. \tn 
% Row Count 35 (+ 13)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{EDM (cont)}}  \tn
% Row 2
\SetRowColor{LightBackground}
EDM03 - Ensured Risk Optimization & Ensure that I\&T-related enterprise risk does not exceed the enterprise's risk appetite and risk tolerance, the impact of I\&T risk to enterprise value is identified and managed, and the potential for compliance failures is minimized. \tn 
% Row Count 12 (+ 12)
% Row 3
\SetRowColor{white}
EDM04 - Ensured Resource Optimization & Ensure that the resource needs of the enterprise are met in the optimal manner, I\&T costs are optimized, and there is an increased likelihood of benefit realization and readiness for future change. \tn 
% Row Count 22 (+ 10)
% Row 4
\SetRowColor{LightBackground}
EDM05 - Ensured Stakeholder Engagement & Ensure that stakeholders are supportive of the I\&T strategy and road map, communication to stakeholders is effective and timely, and the basis for reporting is established to increase performance. Identify areas for improvement, and confirm that I\&T-related objectives and strategies are in line with the enterprise's strategy. \tn 
% Row Count 39 (+ 17)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{APO}}  \tn
% Row 0
\SetRowColor{LightBackground}
APO01 - Managed I\&T Management Framework & Implement a consistent management approach for enterprise governance requirements to be met, covering governance components such as management processes; organizational structures; roles and responsibilities; reliable and repeatable activities; information items; policies and procedures; skills and competencies; culture and behaviour; and services, infrastructure and applications. \tn 
% Row Count 20 (+ 20)
% Row 1
\SetRowColor{white}
APO02 - Managed Strategy & Support the digital transformation strategy of the organization and deliver the desired value through a road map of incremental changes. Use a holistic I\&T approach, ensuring that each initiative is clearly connected to an overarching strategy. Enable change in all different aspects of the organization, from channels and processes to data, culture, skills, operating model and incentives. \tn 
% Row Count 40 (+ 20)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{APO (cont)}}  \tn
% Row 2
\SetRowColor{LightBackground}
APO03 - Managed Enterprise Architecture & Represent the different building blocks that make up the enterprise and its interrelationships as well as the principles guiding their design and evolution over time, to enable a standard, responsive and efficient delivery of operational and strategic objectives. \tn 
% Row Count 14 (+ 14)
% Row 3
\SetRowColor{white}
APO04 - Managed Innovation & Achieve competitive advantage, business innovation, improved customer experience, and improved operational effectiveness and efficiency by exploiting I\&T developments and emerging technologies. \tn 
% Row Count 24 (+ 10)
% Row 4
\SetRowColor{LightBackground}
APO05 - Managed Portfolio & Optimize the performance of the overall portfolio of programs in response to individual program, product and service performance and changing enterprise priorities and demand. \tn 
% Row Count 33 (+ 9)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{APO (cont)}}  \tn
% Row 5
\SetRowColor{LightBackground}
APO06 - Managed Budget and Costs & Foster a partnership between IT and enterprise stakeholders to enable the effective and efficient use of I\&T-related resources and provide transparency and accountability of the cost and business value of solutions and services. Enable the enterprise to make informed decisions regarding the use of I\&T solutions and services. \tn 
% Row Count 17 (+ 17)
% Row 6
\SetRowColor{white}
APO07 - Managed Human Resources & Optimize human resources capabilities to meet enterprise objectives \tn 
% Row Count 21 (+ 4)
% Row 7
\SetRowColor{LightBackground}
APO08 - Managed Relationships & Enable the right knowledge, skills and behaviors to create improved outcomes, increased confidence, mutual trust and effective use of resources that stimulate a productive relationship with business stakeholders. \tn 
% Row Count 32 (+ 11)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{APO (cont)}}  \tn
% Row 8
\SetRowColor{LightBackground}
APO09 - Managed Service Agreements & Ensure that I\&T products, services and service levels meet current and future enterprise needs \tn 
% Row Count 5 (+ 5)
% Row 9
\SetRowColor{white}
APO10 - Managed Vendors & Optimize available I\&T capabilities to support the I\&T strategy and road map, minimize the risk associated with nonperforming or noncompliant vendors, and ensure competitive pricing. \tn 
% Row Count 15 (+ 10)
% Row 10
\SetRowColor{LightBackground}
APO11 - Managed Quality & Ensure consistent delivery of technology solutions and services to meet the quality requirements of the enterprise and satisfy stakeholder needs \tn 
% Row Count 23 (+ 8)
% Row 11
\SetRowColor{white}
APO12 - Managed Risk & Integrate the management of I\&T-related enterprise risk with overall enterprise risk management (ERM) and balance the costs and benefits of managing I\&T- related enterprise risk \tn 
% Row Count 32 (+ 9)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{APO (cont)}}  \tn
% Row 12
\SetRowColor{LightBackground}
APO13 - Managed Security & Keep the impact and occurrence of information security incidents within the enterprise's risk appetite levels. \tn 
% Row Count 6 (+ 6)
% Row 13
\SetRowColor{white}
APO14 - Managed Data & Ensure effective utilization of the critical data assets to achieve enterprise goals and objectives. \tn 
% Row Count 11 (+ 5)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{BAI}}  \tn
% Row 0
\SetRowColor{LightBackground}
BAI01- Managed Programs & Realize desired business value and reduce the risk of unexpected delays, costs and value erosion. To do so, improve communications to and involvement of business and end users, ensure the value and quality of program deliverables and follow up of projects within the programs, and maximize program contribution to the investment portfolio \tn 
% Row Count 17 (+ 17)
% Row 1
\SetRowColor{white}
BAI02 - Managed Requirements Definition & Create optimal solutions that meet enterprise needs while minimizing risk. \tn 
% Row Count 21 (+ 4)
% Row 2
\SetRowColor{LightBackground}
BAI03 - Managed Solutions Identification and Build & Ensure agile and scalable delivery of digital products and services. Establish timely and cost-effective solutions (technology, business processes and workflows) capable of supporting enterprise strategic and operational objectives. \tn 
% Row Count 33 (+ 12)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{BAI (cont)}}  \tn
% Row 3
\SetRowColor{LightBackground}
BAI04 - Managed Availability and Capacity & Maintain service availability, efficient management of resources and optimization of system performance through prediction of future performance and capacity requirements. \tn 
% Row Count 9 (+ 9)
% Row 4
\SetRowColor{white}
BAI05 - Managed Organizational Change & Prepare and commit stakeholders for business change and reduce the risk of failure. \tn 
% Row Count 14 (+ 5)
% Row 5
\SetRowColor{LightBackground}
BAI06 - Managed IT Changes & Enable fast and reliable delivery of change to the business. Mitigate the risk of negatively impacting the stability or integrity of the changed environment. \tn 
% Row Count 22 (+ 8)
% Row 6
\SetRowColor{white}
BAI07 - Managed IT Change Acceptance and Transitioning & Implement solutions safely and in line with the agreed expectations and outcomes \tn 
% Row Count 26 (+ 4)
% Row 7
\SetRowColor{LightBackground}
BAI08 - Managed Knowledge & Provide the knowledge and information required to support all staff in the governance and management of enterprise I\&T and allow for informed decision making. \tn 
% Row Count 34 (+ 8)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{BAI (cont)}}  \tn
% Row 8
\SetRowColor{LightBackground}
BAI09 - Managed Assets & Account for all I\&T assets and optimize the value provided by their use. \tn 
% Row Count 4 (+ 4)
% Row 9
\SetRowColor{white}
BAI10 - Managed Configuration & Provide sufficient information about service assets to enable the service to be effectively managed. Assess the impact of changes and deal with service incidents \tn 
% Row Count 13 (+ 9)
% Row 10
\SetRowColor{LightBackground}
BAI11 - Managed Projects & Realize defined project outcomes and reduce the risk of unexpected delays, costs and value erosion by improving communications to and involvement of business and end users. Ensure the value and quality of project deliverables and maximize their contribution to the defined programs and investment portfolio. \tn 
% Row Count 29 (+ 16)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{BAI06 - Change Types}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{- Standard changes \newline % Row Count 1 (+ 1)
- Normal Changes \newline % Row Count 2 (+ 1)
- Emergency Changes% Row Count 3 (+ 1)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{BAI06 - The Purpose of the Change Control}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{• Change is the addition, modification, or removal of anything that could have a direct or indirect effect on services \newline % Row Count 3 (+ 3)
• The purpose of the change control practice is to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule \newline % Row Count 8 (+ 5)
• The scope of change control is defined by each organization. It will typically include all IT infrastructure, applications, documentation, processes, supplier relationships, and anything else that might directly or indirectly impact a product or service \newline % Row Count 14 (+ 6)
• The person or group who authorizes a change is known as a change authority \newline % Row Count 16 (+ 2)
• The change schedule is used to help plan changes, assist in communication, avoid conflicts and assign resources% Row Count 19 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DSS}}  \tn
% Row 0
\SetRowColor{LightBackground}
DSS01 - Managed Operations & Deliver I\&T operational product and service outcomes as planned. \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
DSS02 - Managed Service Requests and Incidents & Achieve increased productivity and minimize disruptions through quick resolution of user queries and incidents. Assess the impact of changes and deal with service incidents. Resolve user requests and restore service in response to incidents. \tn 
% Row Count 17 (+ 13)
% Row 2
\SetRowColor{LightBackground}
DSS03 - Managed Problems & Increase availability, improve service levels, reduce costs, improve customer convenience and satisfaction by reducing the number of operational problems, and identify root causes as part of problem resolution. \tn 
% Row Count 28 (+ 11)
% Row 3
\SetRowColor{white}
DSS04 - Managed Continuity & Adapt rapidly, continue business operations and maintain availability of resources and information at a level acceptable to the enterprise in the event of a significant disruption (e.g., threats, opportunities, demands). \tn 
% Row Count 39 (+ 11)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DSS (cont)}}  \tn
% Row 4
\SetRowColor{LightBackground}
DSS05 - Managed Security Services & Minimize the business impact of operational information security vulnerabilities and incidents. \tn 
% Row Count 5 (+ 5)
% Row 5
\SetRowColor{white}
DSS06 - Managed Business Process Controls & Maintain information integrity and the security of information assets handled within business processes in the enterprise or its outsourced operation. \tn 
% Row Count 13 (+ 8)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{MEA}}  \tn
% Row 0
\SetRowColor{LightBackground}
MEA01 - Managed Performance and Conformance Monitoring & Provide transparency of performance and conformance and drive achievement of goals. \tn 
% Row Count 5 (+ 5)
% Row 1
\SetRowColor{white}
MEA02 - Managed System of Internal Control & Obtain transparency for key stakeholders on the adequacy of the system of internal controls and thus provide trust in operations, confidence in the achievement of enterprise objectives and an adequate understanding of residual risk \tn 
% Row Count 17 (+ 12)
% Row 2
\SetRowColor{LightBackground}
MEA03 - Managed Compliance With External Requirements & Ensure that the enterprise is compliant with all applicable external requirements. \tn 
% Row Count 22 (+ 5)
% Row 3
\SetRowColor{white}
MEA04 - Managed Assurance & Enable the organization to design and develop efficient and effective assurance initiatives, providing guidance on planning, scoping, executing and following up on assurance reviews, using a road map based on well-accepted assurance approaches. \tn 
% Row Count 35 (+ 13)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Design factors}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{{\bf{Design factors}} are factors that can influence the design of an enterprise's governance system and position it for success in the use of I\&T% Row Count 3 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.18988 cm} x{2.78712 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Design Factors}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Enterprise Startegy}} & Organizations typically have a primary strategy and, at most, one secondary strategy \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
{\bf{Enterprise Goals}} & supporting the enterprise strategy— Enterprise strategy is realized by the achievement of (a set of) enterprise goals. These goals are defined in the COBIT framework, structured along the Balanced Scorecard (BSC) dimensions \tn 
% Row Count 15 (+ 11)
% Row 2
\SetRowColor{LightBackground}
{\bf{Risk Profile}} & of the enterprise and current issues in relation to I\&T—The risk profile identifies the sort of I\&Trelated risk to which the enterprise is currently exposed and indicates which areas of risk are exceeding the risk appetite \tn 
% Row Count 26 (+ 11)
% Row 3
\SetRowColor{white}
{\bf{I\&T-Related Issues}} & A related method for an I\&T risk assessment for the enterprise is to consider which I\&Trelated issues it currently faces, or, in other words, what I\&T-related risk has materialized \tn 
% Row Count 35 (+ 9)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.18988 cm} x{2.78712 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Design Factors (cont)}}  \tn
% Row 4
\SetRowColor{LightBackground}
{\bf{Threat Landscape}} & The threat landscape under which the enterprise operates can be classified \tn 
% Row Count 4 (+ 4)
% Row 5
\SetRowColor{white}
{\bf{Compliance Requirements}} & The compliance requirements to which the enterprise is subject can be classified according to the categories \tn 
% Row Count 9 (+ 5)
% Row 6
\SetRowColor{LightBackground}
{\bf{Role of IT}} & The role of IT for the enterprise can be classified \tn 
% Row Count 12 (+ 3)
% Row 7
\SetRowColor{white}
{\bf{Source Model for IT}} & The sourcing model the enterprise adopts can be classified \tn 
% Row Count 15 (+ 3)
% Row 8
\SetRowColor{LightBackground}
{\bf{IT Implementation Methods}} & The methods the enterprise adopts can be classified \tn 
% Row Count 18 (+ 3)
% Row 9
\SetRowColor{white}
{\bf{Technology Adoption Startegy}} & The technology adoption strategy can be classified \tn 
% Row Count 21 (+ 3)
% Row 10
\SetRowColor{LightBackground}
{\bf{Enterprise Size}} & Two categories, as are identified for the design of an enterprise's governance system \tn 
% Row Count 25 (+ 4)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.9908 cm} x{2.9862 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DF - Enterprise Strategy}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Strategy Archetype}} & {\bf{Explanation}} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\seqsplit{Growth/Acquisition} & The enterprise has a focus on growing (revenues). \tn 
% Row Count 5 (+ 3)
% Row 2
\SetRowColor{LightBackground}
Innovation/ Differentiation & The enterprise has a focus on offering different and/or innovative products and services to their clients. \tn 
% Row Count 10 (+ 5)
% Row 3
\SetRowColor{white}
Cost Leadership & The enterprise has a focus on short-term cost minimization. \tn 
% Row Count 13 (+ 3)
% Row 4
\SetRowColor{LightBackground}
Client \seqsplit{Service/Stability} & The enterprise has a focus on providing stable and client-oriented service. \tn 
% Row Count 17 (+ 4)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{p{0.64078 cm} x{1.92234 cm} x{2.01388 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{DF - Enterprise Goals}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Reference}} & {\bf{Balanced Scorecard (BSC) Dimension}} & {\bf{Enterprise Goal}} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
{\bf{EG01}} & Financial & Portfolio of competitive products and services \tn 
% Row Count 6 (+ 3)
% Row 2
\SetRowColor{LightBackground}
{\bf{EG02}} & Financial & Managed business risk \tn 
% Row Count 8 (+ 2)
% Row 3
\SetRowColor{white}
{\bf{EG03}} & Financial & Compliance with external laws and regulations \tn 
% Row Count 11 (+ 3)
% Row 4
\SetRowColor{LightBackground}
{\bf{EG04}} & Financial & Quality of financial information \tn 
% Row Count 13 (+ 2)
% Row 5
\SetRowColor{white}
{\bf{EG05}} & Customer & \seqsplit{Customer-oriented} service culture \tn 
% Row Count 15 (+ 2)
% Row 6
\SetRowColor{LightBackground}
{\bf{EG06}} & Customer & Business-service continuity and availability \tn 
% Row Count 18 (+ 3)
% Row 7
\SetRowColor{white}
{\bf{EG07}} & Customer & Quality of management information \tn 
% Row Count 20 (+ 2)
% Row 8
\SetRowColor{LightBackground}
{\bf{EG08}} & Internal & Optimization of internal business process functionality \tn 
% Row Count 24 (+ 4)
% Row 9
\SetRowColor{white}
{\bf{EG09}} & Internal & Optimization of business process costs \tn 
% Row Count 27 (+ 3)
% Row 10
\SetRowColor{LightBackground}
{\bf{EG10}} & Internal & Staff skills, motivation and productivity \tn 
% Row Count 30 (+ 3)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{p{0.64078 cm} x{1.92234 cm} x{2.01388 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{DF - Enterprise Goals (cont)}}  \tn
% Row 11
\SetRowColor{LightBackground}
{\bf{EG11}} & Internal & Compliance with internal policies \tn 
% Row Count 2 (+ 2)
% Row 12
\SetRowColor{white}
{\bf{EG12}} & Growth & Managed digital transformation programs \tn 
% Row Count 5 (+ 3)
% Row 13
\SetRowColor{LightBackground}
{\bf{EG13}} & Growth & Product and business innovation \tn 
% Row Count 7 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}---}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{0.9954 cm} x{3.9816 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DF - Threat Landscape}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Normal}} & The enterprise is operating under what are considered normal threat levels. \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
{\bf{High}} & Due to its geopolitical situation, industry sector or particular profile, the enterprise is operating in a high- threat environment. \tn 
% Row Count 8 (+ 5)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.29402 cm} x{3.68298 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DF - Role of IT}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Support}} & Not crucial \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
{\bf{Factory}} & Running and continuity \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
{\bf{Turnaround}} & Driver for innovating \tn 
% Row Count 6 (+ 2)
% Row 3
\SetRowColor{white}
{\bf{Strategic}} & Critical for both running and innovating \tn 
% Row Count 8 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{3.23505 cm} p{1.74195 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DF - Sourcing Model for IT}}  \tn
% Row 0
\SetRowColor{LightBackground}
Outsourcing & Cloud \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
Insourced & Hybrid \tn 
% Row Count 2 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{3.23505 cm} p{1.74195 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DF - IT Implementation Methods}}  \tn
% Row 0
\SetRowColor{LightBackground}
Agile & DevOps \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
Traditional & Hybrid \tn 
% Row Count 2 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.38896 cm} x{2.58804 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{DF - Technology Adoption Strategy}}  \tn
% Row 0
\SetRowColor{LightBackground}
First mover & Follower \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
Slow adopter & \{\{colspan=1\}\} \tn 
% Row Count 2 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}