\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{PostOffice} \pdfinfo{ /Title (post-office-basics.pdf) /Creator (Cheatography) /Author (PostOffice) /Subject (Post Office Basics Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{FC8894} \definecolor{LightBackground}{HTML}{FEF0F1} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Post Office Basics Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{PostOffice} via \textcolor{DarkBackground}{\uline{cheatography.com/27679/cs/8079/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}PostOffice \\ \uline{cheatography.com/postoffice} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Published 2nd May, 2016.\\ Updated 5th March, 2020.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{4} \begin{tabularx}{3.833cm}{x{1.7165 cm} x{1.7165 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Basic Post - Royal Mail UK POST}} \tn % Row 0 \SetRowColor{LightBackground} {\bf{Letter:}} Fits through template slot / Below 100g & {\bf{Large Letter:}} Fits through template slot / 100g - 750g \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{} \tn % Row Count 3 (+ 0) % Row 2 \SetRowColor{LightBackground} {\bf{Small Parcel:}} Fits into template box / Up to 2kg & {\bf{Medium Parcel:}} Doesn't fit in template box / Up to 20kg \tn % Row Count 6 (+ 3) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{\{\{ac\}\}{\bf{Options}}} \tn % Row Count 7 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{{\bf{1st Class}} \textasciitilde{} Next working day} \tn % Row Count 8 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{{\bf{2nd Class}} \textasciitilde{} 2 to 3 working days} \tn % Row Count 9 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{{\bf{Special Delivery by 1}} \textasciitilde{} 1pm next day, tracked, signed for, insured up to £500} \tn % Row Count 11 (+ 2) % Row 7 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{{\bf{Special Delivery by 9}} \textasciitilde{} 9am next day, tracked, signed for, insured up o £500} \tn % Row Count 13 (+ 2) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{{\bf{1st Class Signed For }}\textasciitilde{} Next working day, signed for on arrival} \tn % Row Count 15 (+ 2) % Row 9 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{{\bf{2nd Class Signed For}} \textasciitilde{} 2 to 3 working days. signed for on arrival} \tn % Row Count 17 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}--} \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{For heavier parcels, Parcelforce may be the cheaper option. \newline \newline Express24 - within 24 hours \newline (excluding Fri, Sat, Sun) \newline Express48 - Within 48 hours \newline (excluding Fri, Sat, Sun)} \tn \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Basic Post - Royal MailINTERNATIONAL}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{For International Post follow instructions as above, but change country at the weigh-in screen} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{All of the options may not be available. Check out the Post Office Training Manual for more detail} \tn % Row Count 4 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Basic Post - How To}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{On Main Screen - {\bf{Post Mail Items}}} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Choose Letter/Large Letter/Small Parcel/Medium Parcel - {\bf{ENTER}}} \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Choose how to post it - {\bf{ENTER}}} \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Do they want a Certificate of Postage? - {\bf{YES/NO}}} \tn % Row Count 6 (+ 2) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Put postage label in printer - {\bf{PRINT}}} \tn % Row Count 7 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Put label on Parcel and give them the receipt} \tn % Row Count 8 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{SETTLE}} choose payment method} \tn % Row Count 9 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Signed For / Special Delivery - How To}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{On Main Screen: Post Mail Items - {\bf{ENTER}}} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Choose letter/large letter/small parcel/medium parcel - {\bf{ENTER}}} \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\emph{Choose 1st or 2nd Class Signed For }}} \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\bf{or}}} \tn % Row Count 5 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\emph{Choose Special Delivery (by 1, by 1+ options or by 9)}}} \tn % Row Count 7 (+ 2) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Ask what's in the parcel + scan laminate or continue - {\bf{ENTER}}} \tn % Row Count 9 (+ 2) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Fill in postcode + house number - {\bf{ENTER}}} \tn % Row Count 10 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Scan barcode of relevant sticker} \tn % Row Count 11 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Put postage label in printer - {\bf{ENTER}}} \tn % Row Count 12 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Attach barcoded label at {\bf{bottom right}}} \tn % Row Count 13 (+ 1) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Attach postage label at {\bf{top right}}} \tn % Row Count 14 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{If Special Delivery, please keep the parcel/letter separate from the rest of the post.} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.61351 cm} x{1.81949 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Cheque Deposits}} \tn % Row 0 \SetRowColor{LightBackground} DANSKE & Front Office - Banking - Danske - Input acc no and sort code - ENTER - press receipt \tn % Row Count 4 (+ 4) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{\{\{ac\}\}Date stamp envelope and put in drawer} \tn % Row Count 5 (+ 1) % Row 2 \SetRowColor{LightBackground} BANK OF IRELAND, CO-OP, HSBC, ULSTER & Front office - Banking - Personal Banking - Cheque Deposit - Input acc number and sort code - ENTER - Receipt prints automatically \tn % Row Count 12 (+ 7) % Row 3 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{\{\{ac\}\}Date stamp envelope and put in drawer} \tn % Row Count 13 (+ 1) % Row 4 \SetRowColor{LightBackground} SANTANDER & PLU (button on keyboard) - Type 270 - Prints receipt automatically \tn % Row Count 17 (+ 4) % Row 5 \SetRowColor{white} \mymulticolumn{2}{x{3.833cm}}{\{\{ac\}\}Date stamp envelope and put in drawer} \tn % Row Count 18 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Basic Post - Returns}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{{\bf{If parcel/letter has a label with r24, r48, rV, r2, 21, MOR (should say RETURN POSTAGE PAID)}}} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{If a \# (barcoded) label is on the parcel, {\bf{scan it}}} \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{If not, attach and scan a returns label (Beside you, to the left)} \tn % Row Count 6 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Input any details requested} \tn % Row Count 7 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Give out receipt} \tn % Row Count 8 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{x{1.7165 cm} x{1.7165 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Bill Payments}} \tn % Row 0 \SetRowColor{LightBackground} {\bf{Mobile E Top Up Card, Gas Card or Electricity Card (with EasySaver on it)}} & Swipe through till and follow steps \tn % Row Count 4 (+ 4) % Row 1 \SetRowColor{white} {\bf{Electricity Card (without EasySaver on it)}} & Swipe through PayStation and follow steps (the password etc to access Paystation is written underneath) \tn % Row Count 10 (+ 6) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{\{\{ac\}\}Money doesn't go through Horizon for PayStation sales (just put it in envelope at back of till)} \tn % Row Count 13 (+ 3) % Row 3 \SetRowColor{white} {\bf{OTHER BILLS}} & {\bf{If there is a barcode on anything SCAN IT}} \tn % Row Count 16 (+ 3) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{2}{x{3.833cm}}{If paying by cheque for a bill, make sure it is made out to {\bf{PO Ltd}} or {\bf{Post Office Ltd}}, brand the back of the cheque, write what it is for along with the person's account number and reference number} \tn % Row Count 21 (+ 5) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{3.833cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Cash Deposits}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{\{\{ac\}\}{\bf{By Card}}} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{Put card in - Chip \& PIN - Deposit - Count out the money and input figure - Customer will press green button - receipt prints} \tn % Row Count 4 (+ 3) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{\{\{ac\}\}{\bf{With Docket}}} \tn % Row Count 5 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\emph{Santander / Co-Op (with Santander logo)}}} \tn % Row Count 6 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Banking (at side of screen) - Under Santander Business heading - Cash Deposit under £60 or £60+ - Input sort code and acc number - Count cash - Input Amount - Customer presses green button to confirm} \tn % Row Count 11 (+ 5) % Row 5 \SetRowColor{white} \mymulticolumn{1}{x{3.833cm}}{{\emph{BOI and Ulster Bank}}} \tn % Row Count 12 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{1}{x{3.833cm}}{Banking (at side of screen) - Under Personal Banking heading - Cash Deposit - - Input sort code and acc number - Count cash - Input Amount - Customer presses green button to confirm} \tn % Row Count 16 (+ 4) \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}