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% Document Info
\author{Natalie Moore (NatalieMoore)}
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  /Title (project-change-control-and-management.pdf)
  /Creator (Cheatography)
  /Author (Natalie Moore (NatalieMoore))
  /Subject (Project change control and management Cheat Sheet)
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        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Project change control and management Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{Natalie Moore (NatalieMoore)} via \textcolor{DarkBackground}{\uline{cheatography.com/19119/cs/2252/}}}
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}Natalie Moore (NatalieMoore) \\
  \uline{cheatography.com/nataliemoore} \\
        \uline{\seqsplit{www}.jchmedia.com/}
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Published 5th November, 2015.\\
   Updated 11th May, 2016.\\
   Page {\thepage} of \pageref{LastPage}.
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  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
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\begin{document}
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\begin{multicols*}{3}

\begin{tabularx}{5.377cm}{x{0.84609 cm} x{4.13091 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Change management process}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Submit and receive change requests}}} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Req for change can come from anyone, all are passed to the change requestor (CR)} \tn 
% Row Count 3 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{CR consults colleagues, and decides if change is desirable for user} \tn 
% Row Count 5 (+ 2)
% Row 3
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{If there is a need a Request for Change is submitted to change manager (CM). RFC includes:} \tn 
% Row Count 7 (+ 2)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Description, reasons, benefits and supporting docs} \tn 
% Row Count 8 (+ 1)
% Row 5
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Review and log change requests}}} \tn 
% Row Count 9 (+ 1)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{CM reviews RFC and decides nature and scope of feasibility / impact analysis} \tn 
% Row Count 11 (+ 2)
% Row 7
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Log request} \tn 
% Row Count 12 (+ 1)
% Row 8
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Determine feasibility of change}}} \tn 
% Row Count 13 (+ 1)
% Row 9
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Assess change feasibility and impact upon project in terms of time, cost and quality} \tn 
% Row Count 15 (+ 2)
% Row 10
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{For small changes this may be informal} \tn 
% Row Count 16 (+ 1)
% Row 11
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Large could take a while and involve several people} \tn 
% Row Count 18 (+ 2)
% Row 12
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Investigate different options and report on: change request, options, costs and benefits, risks and issues, impact, recommendations and plan} \tn 
% Row Count 21 (+ 3)
% Row 13
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{A quality review is then done on feasibility study} \tn 
% Row Count 22 (+ 1)
% Row 14
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Change doc collated by CM and submitted to CCB for final review} \tn 
% Row Count 24 (+ 2)
% Row 15
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Study carries a cost, cost is recorded in the change register by the PM. If its an external project the client will have to pay} \tn 
% Row Count 27 (+ 3)
% Row 16
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Approve or reject change requests}}} \tn 
% Row Count 28 (+ 1)
% Row 17
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Team leaders can approve if no extra costs. PM can approve small changes. CCB larger changes. Very large need an exception report and go to approval by steering committee / project board} \tn 
% Row Count 32 (+ 4)
\end{tabularx}
\par\addvspace{1.3em}

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\begin{tabularx}{5.377cm}{x{0.84609 cm} x{4.13091 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Change management process (cont)}}  \tn
% Row 18
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Change needs to be recorded and reported} \tn 
% Row Count 1 (+ 1)
% Row 19
\SetRowColor{white}
CCB may: & Reject, req more info, approve, approve with conditions, put on hold \tn 
% Row Count 4 (+ 3)
% Row 20
\SetRowColor{LightBackground}
CCB: & Needs to consider overall profile.  of possible changes. Lots of little changes can have a big effect. Prioritise changes so essential are done first. Delay non-essential until least amount of impact \tn 
% Row Count 11 (+ 7)
% Row 21
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Approved change need revision to schedule and cost plan} \tn 
% Row Count 13 (+ 2)
% Row 22
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Implement and close change requests}}} \tn 
% Row Count 14 (+ 1)
% Row 23
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Implement change. Additional testing. Signed off in the change register. Invoices for additional work. Payments.} \tn 
% Row Count 17 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{CM = Change manager \newline CR = Change requestor \newline RFC = Request for change}  \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{p{0.4977 cm} x{4.4793 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Definition of change}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Before you take a baseline the interface designs may change rapidly as designers test with users. No change management needed here} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Once decided that ready to start the design needs to be baselined} \tn 
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% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{After baseline rigorous change control required because of potential impact on subsequent phases} \tn 
% Row Count 7 (+ 2)
% Row 3
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Project baselines include (these tend to be interdependent)} \tn 
% Row Count 9 (+ 2)
% Row 4
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- & Agreed scope and quality of work \tn 
% Row Count 10 (+ 1)
% Row 5
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- & Agreed schedule \tn 
% Row Count 11 (+ 1)
% Row 6
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- & Agreed cost \tn 
% Row Count 12 (+ 1)
% Row 7
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Variations on the above include} \tn 
% Row Count 13 (+ 1)
% Row 8
\SetRowColor{LightBackground}
- & Changes of scope. Originates outside project, usually the user changing requirements or by cost or time constraints changing \tn 
% Row Count 17 (+ 4)
% Row 9
\SetRowColor{white}
- & Development changes. Originates within the project and includes routine changes during developing and refining a product \tn 
% Row Count 21 (+ 4)
% Row 10
\SetRowColor{LightBackground}
- & Faults. Originates within, caused by team making an error \tn 
% Row Count 23 (+ 2)
% Row 11
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Discretion can be exercised for accepting scope and dev changes, but error changes are obligatory} \tn 
% Row Count 25 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
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\begin{tabularx}{5.377cm}{x{1.89126 cm} x{3.08574 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Configuration management}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Lots of docs in a project, so you need a central project library where project master copies are stored, with version numbers} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{To do this you need a project config librarian} \tn 
% Row Count 4 (+ 1)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Make sure all project products are controlled} \tn 
% Row Count 5 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Config management elements}}} \tn 
% Row Count 6 (+ 1)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Config item ID: Items subject to the config management system need to be identified} \tn 
% Row Count 8 (+ 2)
% Row 5
\SetRowColor{white}
Docs include: & Baseline specs, Design docs, Software components, Operational and support doc, Key planning docs (budgets, schedules), Maybe also IT equipment \tn 
% Row Count 14 (+ 6)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{All items defined as config items and details will be recorded in config management database. Details:}}} \tn 
% Row Count 17 (+ 3)
% Row 7
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{CI ref \#, Current status, Version \#, Any larger configs for which it is a part, Components it has, Other products it is derived from,} \tn 
% Row Count 20 (+ 3)
% Row 8
\SetRowColor{LightBackground}
Config status accounting & After a change to CI agreed, project librarian sets status of CI accordingly and Maintains continual record of statuses of items that make up the system \tn 
% Row Count 27 (+ 7)
% Row 9
\SetRowColor{white}
Config control & The librarian reviews to make sure no problems with statuses \tn 
% Row Count 30 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{CI = Configuration item ID}  \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Change management roles and responsibilities}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Project manager}}} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Oversees process} \tn 
% Row Count 2 (+ 1)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Limited responsibility} \tn 
% Row Count 3 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Ensures Requests For Change (RFC) are handled appropriately} \tn 
% Row Count 5 (+ 2)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Usually also the change manager} \tn 
% Row Count 6 (+ 1)
% Row 5
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Have user reps agree to changes to requirements} \tn 
% Row Count 7 (+ 1)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Control scope. Aware additional features increase costs. Adjusts contract as required} \tn 
% Row Count 9 (+ 2)
% Row 7
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Change requestor}}} \tn 
% Row Count 10 (+ 1)
% Row 8
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Recognises need for change} \tn 
% Row Count 11 (+ 1)
% Row 9
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Formally requests change via RFC} \tn 
% Row Count 12 (+ 1)
% Row 10
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Change manager}}} \tn 
% Row Count 13 (+ 1)
% Row 11
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Often project manager} \tn 
% Row Count 14 (+ 1)
% Row 12
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Lodges RFC in the change register} \tn 
% Row Count 15 (+ 1)
% Row 13
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Decides whether feasibility study required for change} \tn 
% Row Count 17 (+ 2)
% Row 14
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Appoints feasibility group} \tn 
% Row Count 18 (+ 1)
% Row 15
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Change feasibility group}}} \tn 
% Row Count 19 (+ 1)
% Row 16
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{If you use project team members here you may further delay the project} \tn 
% Row Count 21 (+ 2)
% Row 17
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Investigates feasibility of req change} \tn 
% Row Count 22 (+ 1)
% Row 18
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Research how to implement} \tn 
% Row Count 23 (+ 1)
% Row 19
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\mymulticolumn{2}{x{5.377cm}}{Research costs, benefits and impact of options} \tn 
% Row Count 24 (+ 1)
% Row 20
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\mymulticolumn{2}{x{5.377cm}}{Document findings in a feasibility study report} \tn 
% Row Count 25 (+ 1)
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\mymulticolumn{2}{x{5.377cm}}{{\bf{Change control board}}} \tn 
% Row Count 26 (+ 1)
% Row 22
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\mymulticolumn{2}{x{5.377cm}}{Decides whether to accept or reject the RFC} \tn 
% Row Count 27 (+ 1)
% Row 23
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Resolves change conflict where changes overlap} \tn 
% Row Count 28 (+ 1)
% Row 24
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Resolves problems caused by change} \tn 
% Row Count 29 (+ 1)
% Row 25
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Approves change implementation timetable} \tn 
% Row Count 30 (+ 1)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
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\begin{tabularx}{5.377cm}{p{0.4977 cm} p{0.4977 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Change management roles and responsibilities (cont)}}  \tn
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\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Change implementation group}}} \tn 
% Row Count 1 (+ 1)
% Row 27
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Carries out the change} \tn 
% Row Count 2 (+ 1)
% Row 28
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Usually the project team} \tn 
% Row Count 3 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
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\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Change mgmt: major concern}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Impacts on staff levels, skill retention, and responsibilities} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Procedures for managing change should be established at the beginning of project} \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Need to keep track of changes to systems} \tn 
% Row Count 5 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{2}{x{5.377cm}}{Change control system needs to be devised and implemented, especially if outside contractors are doing the work} \tn 
% Row Count 8 (+ 3)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Allowances need to be made in project for any additional work needed due to changes} \tn 
% Row Count 10 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
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\par\addvspace{1.3em}


% That's all folks
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