\documentclass[10pt,a4paper]{article}

% Packages
\usepackage{fancyhdr}           % For header and footer
\usepackage{multicol}           % Allows multicols in tables
\usepackage{tabularx}           % Intelligent column widths
\usepackage{tabulary}           % Used in header and footer
\usepackage{hhline}             % Border under tables
\usepackage{graphicx}           % For images
\usepackage{xcolor}             % For hex colours
%\usepackage[utf8x]{inputenc}    % For unicode character support
\usepackage[T1]{fontenc}        % Without this we get weird character replacements
\usepackage{colortbl}           % For coloured tables
\usepackage{setspace}           % For line height
\usepackage{lastpage}           % Needed for total page number
\usepackage{seqsplit}           % Splits long words.
%\usepackage{opensans}          % Can't make this work so far. Shame. Would be lovely.
\usepackage[normalem]{ulem}     % For underlining links
% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
\usepackage{amsmath}            % Symbols
\usepackage{MnSymbol}           % Symbols
\usepackage{wasysym}            % Symbols
%\usepackage[english,german,french,spanish,italian]{babel}              % Languages

% Document Info
\author{mst}
\pdfinfo{
  /Title (ob-262-final.pdf)
  /Creator (Cheatography)
  /Author (mst)
  /Subject (OB 262 final Cheat Sheet)
}

% Lengths and widths
\addtolength{\textwidth}{6cm}
\addtolength{\textheight}{-1cm}
\addtolength{\hoffset}{-3cm}
\addtolength{\voffset}{-2cm}
\setlength{\tabcolsep}{0.2cm} % Space between columns
\setlength{\headsep}{-12pt} % Reduce space between header and content
\setlength{\headheight}{85pt} % If less, LaTeX automatically increases it
\renewcommand{\footrulewidth}{0pt} % Remove footer line
\renewcommand{\headrulewidth}{0pt} % Remove header line
\renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit
% This two commands together give roughly
% the right line height in the tables
\renewcommand{\arraystretch}{1.3}
\onehalfspacing

% Commands
\newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour
\newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols
\newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns
\newcommand{\tn}{\tabularnewline} % Required as custom column type in use

% Font and Colours
\definecolor{HeadBackground}{HTML}{333333}
\definecolor{FootBackground}{HTML}{666666}
\definecolor{TextColor}{HTML}{333333}
\definecolor{DarkBackground}{HTML}{A3A3A3}
\definecolor{LightBackground}{HTML}{F3F3F3}
\renewcommand{\familydefault}{\sfdefault}
\color{TextColor}

% Header and Footer
\pagestyle{fancy}
\fancyhead{} % Set header to blank
\fancyfoot{} % Set footer to blank
\fancyhead[L]{
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{C}
    \SetRowColor{DarkBackground}
    \vspace{-7pt}
    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
    }
\end{tabulary}
\columnbreak
\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{OB 262 final Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{mst} via \textcolor{DarkBackground}{\uline{cheatography.com/214159/cs/46615/}}}
\end{tabulary}
\end{multicols}}

\fancyfoot[L]{ \footnotesize
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{LL}
  \SetRowColor{FootBackground}
  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}mst \\
  \uline{cheatography.com/mst} \\
  \end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Not Yet Published.\\
   Updated 17th June, 2025.\\
   Page {\thepage} of \pageref{LastPage}.
\end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
  \SetRowColor{white}
  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
\end{tabulary}
\end{multicols}}




\begin{document}
\raggedright
\raggedcolumns

% Set font size to small. Switch to any value
% from this page to resize cheat sheet text:
% www.emerson.emory.edu/services/latex/latex_169.html
\footnotesize % Small font.

\begin{multicols*}{3}

\begin{tabularx}{5.377cm}{x{2.33919 cm} x{2.63781 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Organizational Structure and change}}  \tn
% Row 0
\SetRowColor{LightBackground}
Organizational strategy & How company will allocate resources to achieve goals \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
Work specialization & Subdivided tasks \tn 
% Row Count 5 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\seqsplit{Departmentalization} & Grouping jobs together \tn 
% Row Count 7 (+ 2)
% Row 3
\SetRowColor{white}
Chain of command & Whos reporting to who \tn 
% Row Count 8 (+ 1)
% Row 4
\SetRowColor{LightBackground}
Span of control & How many people can be directed \tn 
% Row Count 10 (+ 2)
% Row 5
\SetRowColor{white}
Centralization and decentralization & Decision making authority \tn 
% Row Count 12 (+ 2)
% Row 6
\SetRowColor{LightBackground}
Formalization & Rules and regulations \tn 
% Row Count 13 (+ 1)
% Row 7
\SetRowColor{white}
Lewins 3 Step process & Unfreezing, Moving, Refreezing \tn 
% Row Count 15 (+ 2)
% Row 8
\SetRowColor{LightBackground}
Simple Structure & Low departmentalization, wide spans of control, little formalization. Flexible but can slow down \tn 
% Row Count 20 (+ 5)
% Row 9
\SetRowColor{white}
Bureaucracy & Pyramid, lower quality employees, obsessive concern with rules \tn 
% Row Count 23 (+ 3)
% Row 10
\SetRowColor{LightBackground}
Matrix structure & 2 boses, more communication but power struggles \tn 
% Row Count 26 (+ 3)
% Row 11
\SetRowColor{white}
Boundary Spanning & building relationships, diverse networks, resources \tn 
% Row Count 29 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.94103 cm} x{3.03597 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Power And politics}}  \tn
% Row 0
\SetRowColor{LightBackground}
Power & Potential to influence \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
Those without power & More stress/Lower job security/Burnout \tn 
% Row Count 3 (+ 2)
% Row 2
\SetRowColor{LightBackground}
High vs LowPower Distance & High=Formalities and titles: Low=More informal \tn 
% Row Count 5 (+ 2)
% Row 3
\SetRowColor{white}
Where does power come from & Others, Situational powers (Control over resources) Depsndencies (Control over access) \tn 
% Row Count 9 (+ 4)
% Row 4
\SetRowColor{LightBackground}
Zero sum & Expanding others power with out makes our power less threatening \tn 
% Row Count 12 (+ 3)
% Row 5
\SetRowColor{white}
Connection power & Power over formal and informal relationships/networks \tn 
% Row Count 15 (+ 3)
% Row 6
\SetRowColor{LightBackground}
Rational Persuasions & Logical arguments and facts \tn 
% Row Count 17 (+ 2)
% Row 7
\SetRowColor{white}
Inspirational appeals & Appeal to one's values and goals, arouses enthusiasm \tn 
% Row Count 20 (+ 3)
% Row 8
\SetRowColor{LightBackground}
Consultation & Involve the target in planning and decision making \tn 
% Row Count 23 (+ 3)
% Row 9
\SetRowColor{white}
Ingratiation & Flattery \tn 
% Row Count 24 (+ 1)
% Row 10
\SetRowColor{LightBackground}
Personal Appeals & Appeal to friendship \tn 
% Row Count 26 (+ 2)
% Row 11
\SetRowColor{white}
Exchange & Mutual benefit \tn 
% Row Count 27 (+ 1)
% Row 12
\SetRowColor{LightBackground}
Coalition tactics & Aid or support of others \tn 
% Row Count 29 (+ 2)
% Row 13
\SetRowColor{white}
Pressure & Threats and demands \tn 
% Row Count 30 (+ 1)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{1.94103 cm} x{3.03597 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Power And politics (cont)}}  \tn
% Row 14
\SetRowColor{LightBackground}
Legitmating tactics & Rely on authority \tn 
% Row Count 2 (+ 2)
% Row 15
\SetRowColor{white}
Dependency & Key to power \tn 
% Row Count 3 (+ 1)
% Row 16
\SetRowColor{LightBackground}
Self interested politics & Working to shift outcomes in your best inerest \tn 
% Row Count 5 (+ 2)
% Row 17
\SetRowColor{white}
What causes politics & Scarcity, performance outcomes, goals \tn 
% Row Count 7 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.89126 cm} x{3.08574 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Communication Skills}}  \tn
% Row 0
\SetRowColor{LightBackground}
Barriers to Communication & Language, filtering, Perception, Defensiveness, Emotions, Info overload, silence, lying \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
Denotation & Translation of words \tn 
% Row Count 5 (+ 1)
% Row 2
\SetRowColor{LightBackground}
Metaphors & Figure of speach \tn 
% Row Count 6 (+ 1)
% Row 3
\SetRowColor{white}
Rhetorical questions & Questions to make a point \tn 
% Row Count 8 (+ 2)
% Row 4
\SetRowColor{LightBackground}
Moral conviction & Using your morals to influence \tn 
% Row Count 10 (+ 2)
% Row 5
\SetRowColor{white}
Nonverbal communication & Body Position, facial expressions, Body position, eye contact, other physical gestures \tn 
% Row Count 14 (+ 4)
% Row 6
\SetRowColor{LightBackground}
Joint problem solving & Turning a problem into an objective \tn 
% Row Count 16 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.18988 cm} x{2.78712 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Relationships or networks}}  \tn
% Row 0
\SetRowColor{LightBackground}
Leader Member Exchange (LMX) & Theory of manager subordinate relationship quality (Higher=More trust) \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
Team Member Exchange (TMX) & Theory of Team members ability to contribute \tn 
% Row Count 6 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Boundary Spanning Relationships & Hierarchal=Top/Mid level managers \tn 
% Row Count 8 (+ 2)
% Row 3
\SetRowColor{white}
Social Exchange & Building relationships through reciprocal interactions \tn 
% Row Count 11 (+ 3)
% Row 4
\SetRowColor{LightBackground}
Reciprocity & Exchanging things with others for mutual benefit \tn 
% Row Count 14 (+ 3)
% Row 5
\SetRowColor{white}
Components of reciprocity & Equivalence (fairness) Immediacy Interest \tn 
% Row Count 16 (+ 2)
% Row 6
\SetRowColor{LightBackground}
Networks & System of interconnected relationships \tn 
% Row Count 18 (+ 2)
% Row 7
\SetRowColor{white}
Dyadd, Triad, Clique & 2 People, 3 people, 4+ \tn 
% Row Count 20 (+ 2)
% Row 8
\SetRowColor{LightBackground}
Network centrality & Does actor have ties with others \tn 
% Row Count 22 (+ 2)
% Row 9
\SetRowColor{white}
Network density & Are all actors connected \tn 
% Row Count 24 (+ 2)
% Row 10
\SetRowColor{LightBackground}
Intrumental ties & Professional ties \tn 
% Row Count 25 (+ 1)
% Row 11
\SetRowColor{white}
Expressive ties & Friendship ties \tn 
% Row Count 26 (+ 1)
% Row 12
\SetRowColor{LightBackground}
Simmelian ties & Relationship between 2 actors \tn 
% Row Count 28 (+ 2)
% Row 13
\SetRowColor{white}
Homophily & Tendency for actors to form connections with similar people \tn 
% Row Count 31 (+ 3)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.18988 cm} x{2.78712 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Relationships or networks (cont)}}  \tn
% Row 14
\SetRowColor{LightBackground}
Cohesive network & People are connected \tn 
% Row Count 1 (+ 1)
% Row 15
\SetRowColor{white}
Bridging network & Connected to people who arent connected \tn 
% Row Count 3 (+ 2)
% Row 16
\SetRowColor{LightBackground}
Brokering network & Connecting others to access of goods or info \tn 
% Row Count 5 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Leader and follower}}  \tn
% Row 0
\SetRowColor{LightBackground}
Leadership & 2 or more people depending on an INFLUENCE \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
Leadership Vs Following & Leading=Influencing Following: Accepting influence \tn 
% Row Count 6 (+ 3)
% Row 2
\SetRowColor{LightBackground}
Shared Leadership & Leadership and followship roles rotate \tn 
% Row Count 8 (+ 2)
% Row 3
\SetRowColor{white}
Distrubuted leadership & Influence distrubuted throughout institution \tn 
% Row Count 11 (+ 3)
% Row 4
\SetRowColor{LightBackground}
Co Leadership & No Single person has unilateral power \tn 
% Row Count 13 (+ 2)
% Row 5
\SetRowColor{white}
Legitimate power & Formal Power \tn 
% Row Count 14 (+ 1)
% Row 6
\SetRowColor{LightBackground}
Coercive power & TO punish or threaten \tn 
% Row Count 16 (+ 2)
% Row 7
\SetRowColor{white}
Expert Power & Smart in an area \tn 
% Row Count 17 (+ 1)
% Row 8
\SetRowColor{LightBackground}
Informational power & has all info \tn 
% Row Count 18 (+ 1)
% Row 9
\SetRowColor{white}
Reward power & Can reward employees \tn 
% Row Count 19 (+ 1)
% Row 10
\SetRowColor{LightBackground}
Referent Power & Gives leaders ability to inspire \tn 
% Row Count 21 (+ 2)
% Row 11
\SetRowColor{white}
Trait Theories & Focus on traits that make a leader \tn 
% Row Count 23 (+ 2)
% Row 12
\SetRowColor{LightBackground}
Behavioural theories & Specific behaviours differentiate leaders from non leaders: Leadership can be taught to anyone \tn 
% Row Count 28 (+ 5)
% Row 13
\SetRowColor{white}
Contingency theories & Focus on all outcomes in a crisis \tn 
% Row Count 30 (+ 2)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.4885 cm} x{2.4885 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Leader and follower (cont)}}  \tn
% Row 14
\SetRowColor{LightBackground}
Fielder contingency model & An individuals leadership style is fixed \tn 
% Row Count 2 (+ 2)
% Row 15
\SetRowColor{white}
Hersey Blanchard & Focuses on follower readiness \tn 
% Row Count 4 (+ 2)
% Row 16
\SetRowColor{LightBackground}
(Inspirational) Charismatic leadership & Inspire thru words ideas and behaviours \tn 
% Row Count 6 (+ 2)
% Row 17
\SetRowColor{white}
(Inspirational) Transactional Leadership & Rely on rewards in exchange for accomplishment of goal \tn 
% Row Count 9 (+ 3)
% Row 18
\SetRowColor{LightBackground}
(Inspirational) Transformational Leadership & Transcend self interest for good of organization \tn 
% Row Count 12 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{2.28942 cm} x{2.68758 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Conflict Negotiation Decision Making}}  \tn
% Row 0
\SetRowColor{LightBackground}
Functional Conflict & Supports goals and improves performance \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Dysfunctional Conflict & hinders group performance \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Substantive conflict & Fundamental disagreement \tn 
% Row Count 6 (+ 2)
% Row 3
\SetRowColor{white}
Emotional conflict & Interpersonal Difficulties \tn 
% Row Count 8 (+ 2)
% Row 4
\SetRowColor{LightBackground}
Relationship conflict & Emotional conflict over incompatibility \tn 
% Row Count 10 (+ 2)
% Row 5
\SetRowColor{white}
Status conflict & Heirarchial struggle between lower and higher power person \tn 
% Row Count 13 (+ 3)
% Row 6
\SetRowColor{LightBackground}
Process confllict & over how work gets done \tn 
% Row Count 15 (+ 2)
% Row 7
\SetRowColor{white}
Sources of conflict & Communication, Structure, Personal values \tn 
% Row Count 17 (+ 2)
% Row 8
\SetRowColor{LightBackground}
How to manage conflict & Problem solving, deloping goals, smoothing, compromising, avoidance \tn 
% Row Count 21 (+ 4)
% Row 9
\SetRowColor{white}
Negotiation & Making joint decisions when people have different prefrences \tn 
% Row Count 24 (+ 3)
% Row 10
\SetRowColor{LightBackground}
Bargaining power & Strength in position \tn 
% Row Count 25 (+ 1)
% Row 11
\SetRowColor{white}
Substance goals & Outcomes being negotiated \tn 
% Row Count 27 (+ 2)
% Row 12
\SetRowColor{LightBackground}
Relationship goals & How well people work after negotiation \tn 
% Row Count 29 (+ 2)
% Row 13
\SetRowColor{white}
Distributive bargaining (win-lose) & Dividing fixed resources \tn 
% Row Count 31 (+ 2)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{2.28942 cm} x{2.68758 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Conflict Negotiation Decision Making (cont)}}  \tn
% Row 14
\SetRowColor{LightBackground}
Integrative bargaining (win-win) & Seeking settlements \tn 
% Row Count 2 (+ 2)
% Row 15
\SetRowColor{white}
5 steps to negotiation & Develop Strategy: Define rules: Clarify/justify: Bargain/Problem Solve: Close and implement \tn 
% Row Count 7 (+ 5)
% Row 16
\SetRowColor{LightBackground}
BANTA & Best Alternative To a Negotiated Agreement \tn 
% Row Count 9 (+ 2)
% Row 17
\SetRowColor{white}
Differences in negotiation & Personality traits, moods, gender (women more cooperative) \tn 
% Row Count 12 (+ 3)
% Row 18
\SetRowColor{LightBackground}
Classical Decision Making & Logical and rational \tn 
% Row Count 14 (+ 2)
% Row 19
\SetRowColor{white}
Behavioural Decision making & Act in terms of perception \tn 
% Row Count 16 (+ 2)
% Row 20
\SetRowColor{LightBackground}
Systematic Decision making & Analytical approach \tn 
% Row Count 18 (+ 2)
% Row 21
\SetRowColor{white}
Intuitive decision making & Experience, learning based \tn 
% Row Count 20 (+ 2)
% Row 22
\SetRowColor{LightBackground}
Overconfidence bias & Too optimistic \tn 
% Row Count 22 (+ 2)
% Row 23
\SetRowColor{white}
Confirmation bias & Seek what we want to hear \tn 
% Row Count 24 (+ 2)
% Row 24
\SetRowColor{LightBackground}
Heuristics & Assessing a current event based on memory \tn 
% Row Count 26 (+ 2)
% Row 25
\SetRowColor{white}
Hindsight trap & Overestimate ability to predict events after they happened \tn 
% Row Count 29 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}