\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{kipp} \pdfinfo{ /Title (personal-servicenow-syntax-macros.pdf) /Creator (Cheatography) /Author (kipp) /Subject (Personal ServiceNow Syntax Macros Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{0000FF} \definecolor{LightBackground}{HTML}{EFEFFF} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Personal ServiceNow Syntax Macros Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{kipp} via \textcolor{DarkBackground}{\uline{cheatography.com/22363/cs/4566/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}kipp \\ \uline{cheatography.com/kipp} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Published 7th July, 2015.\\ Updated 1st December, 2017.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{2} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{ajax}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{var ga = new \seqsplit{GlideAjax('CLASS\_NAME\_HERE');} \newline ga.addParam('sysparm\_name', 'FUNCTION\_NAME\_HERE'); \newline ga.addParam('sysparm\_PARAMNAME', 'PARAMATER\_VALUE'); \newline ga.getXML(callBackParse); \newline \newline function callBackParse(response) \{ \newline var answer = \seqsplit{response.responseXML.documentElement.getAttribute('answer');} \newline \newline //insert processing code for answer here \newline \$0 \newline \newline \}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{Inserts the client side ajax code} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{doc}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{/{\emph{ \newline }} DESCRIPTION: Supply a description of this script, function, procedure, class etc. \newline {\emph{ NOTES: None \newline }} None \newline {\emph{ UPDATES: \newline }} 01/05/16 John Doe Original Version \newline {\emph{ 01/15/16 John Doe Fixed screw-ups \newline }}/} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{Documentation header for scripts} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{for}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{for (var i=0; i\textless{} myArray.length; i++) \{ \newline //myArray{[}i{]}; \newline \}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{get}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{var gr = new GlideRecord('\$0'); \newline gr.get(sys\_id\_of\_record\_here); \newline //Do something with the record returned \newline if (gr.category == 'software') \{ \newline gs.log('Category is ' + gr.category); \newline \}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{'Get' Query Shortcut (used to get a single GlideRecord)} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{getref}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{\$0var caller = \seqsplit{current.caller\_id.getRefRecord();} //Returns the GlideRecord for the value populated in the 'caller\_id' field \newline caller.email = 'test@test.com'; \newline caller.update();} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{'getRefRecord' Query Shortcut (used to get a single GlideRecord referenced in a reference field)} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{grq}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{var gr = new GlideRecord("\$0"); \newline gr.addQuery("name", "value"); \newline gr.query(); \newline if (gr.next()) \{ \newline \newline \}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{GlideRecord Query with optional field parameter} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{grqor}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{var gr = new GlideRecord('\$0'); \newline var qc = gr.addQuery('field', 'value1'); \newline qc.addOrCondition('field', 'value2'); \newline gr.query(); \newline while (gr.next()) \{ \newline \newline \}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{GlideRecord Query with optional field parameter and OR parameter} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{gslog}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{gs.log('VAR=' + \$0, 'John Doe');} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{IIFE}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{(function () \{ \newline \$0 \newline \})();} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{Immediately-Invoked Function Expression, or IIFE} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{method}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{/{\emph{ \newline }} Description: \newline {\emph{ Parameters: \newline }} Returns: \newline */ \newline \$0methodName: function(paramOne, paramTwo) \{ \newline \newline \},} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{JavaScript class method template} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{stdrun}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{//Code to insert in a Run Script step. \newline //The below sets the RITM short\_description \& description values with sample fields from the Catalog Item variables. \newline //You can copy from a catalog item form field or fill with your own description. \newline //"stdtask" syntax editor macro could follow in a CATTSK populating the short\_description \& description from the RITM values assigned here. \newline //REF: "stdtask" syntax editor macro. \newline \newline //example... \newline //set the short description for the workflow \newline //current.short\_description = \seqsplit{current.short\_description+'} - \seqsplit{'+current.variables.short\_description;} \newline //current.short\_description = \seqsplit{current.variables.request\_type.getDisplayValue()+'} - \seqsplit{'+current.short\_description;} //get a form value example \newline current.description = \seqsplit{current.variables.description;} //set the description equal to the short\_description \newline \newline //another example... \newline //set the short\_description \& description on the RITM \newline current.short\_description = current.cat\_item.name+' - '+current.variables.db+' / \seqsplit{'+current.variables.environment;} \newline //current.description = \seqsplit{current.short\_description;}} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{'Run Script' code to initialize workflow variables} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{X} \SetRowColor{DarkBackground} \mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{stdtask}} \tn \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{//Code to insert in a CATTSK \newline //The below sets the CATTSK due\_date, short\_description \& description values. \newline //It copies the values from the RITM values which would work in concert with the UI Macro "strrun" \newline //"stdrun" would previously have populated the RITM from the Catalog Item variables. \newline //REF: "stdrun" syntax editor macro. \newline \newline //set the task due date to the request item due date \newline task.due\_date = current.due\_date; \newline \newline //set the short description to match the requested item \newline task.short\_description = \seqsplit{current.short\_description;} \newline \newline //set the description to match the requested item description \newline task.description = current.description;} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \SetRowColor{LightBackground} \mymulticolumn{1}{x{8.4cm}}{Script code to populate the CATTSK with RITM values} \tn \hhline{>{\arrayrulecolor{DarkBackground}}-} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}