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%\usepackage{opensans}          % Can't make this work so far. Shame. Would be lovely.
\usepackage[normalem]{ulem}     % For underlining links
% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
\usepackage{amsmath}            % Symbols
\usepackage{MnSymbol}           % Symbols
\usepackage{wasysym}            % Symbols
%\usepackage[english,german,french,spanish,italian]{babel}              % Languages

% Document Info
\author{hjchoi91}
\pdfinfo{
  /Title (voice-and-text-messaging.pdf)
  /Creator (Cheatography)
  /Author (hjchoi91)
  /Subject (Voice \& Text Messaging Cheat Sheet)
}

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% Header and Footer
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\fancyhead[L]{
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{C}
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    \vspace{-7pt}
    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Voice \& Text Messaging Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{hjchoi91} via \textcolor{DarkBackground}{\uline{cheatography.com/23954/cs/5393/}}}
\end{tabulary}
\end{multicols}}

\fancyfoot[L]{ \footnotesize
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{LL}
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}hjchoi91 \\
  \uline{cheatography.com/hjchoi91} \\
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\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Published 13th October, 2015.\\
   Updated 9th May, 2016.\\
   Page {\thepage} of \pageref{LastPage}.
\end{tabulary}
\vfill
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
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  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
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\end{multicols}}




\begin{document}
\raggedright
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% Set font size to small. Switch to any value
% from this page to resize cheat sheet text:
% www.emerson.emory.edu/services/latex/latex_169.html
\footnotesize % Small font.

\begin{multicols*}{2}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Workflow}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{1) Check eCW Global Alerts (check if patient has already declined)} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{2) Approach Patient (Refer to "When Consenting Patients")} \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{3) Confirm Patient Phone \#} \tn 
% Row Count 5 (+ 1)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{4) Obtain Consent for either voice OR text messaging {\bf{(not both)}}} \tn 
% Row Count 7 (+ 2)
% Row 4
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\mymulticolumn{1}{x{8.4cm}}{5) Activate Patient on eCM} \tn 
% Row Count 8 (+ 1)
% Row 5
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\mymulticolumn{1}{x{8.4cm}}{6) Scan Consent Form into Patient Chart} \tn 
% Row Count 9 (+ 1)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{7) Deactivate Patient if Patient Opts-out (within 48 hours) and create a note in global alerts} \tn 
% Row Count 11 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
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\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{When Consenting Patients (Talking Points):}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{We are now offering a new service where you can receive appointment reminders through text OR voice messages {\bf{(only one, not both)}}} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{In the future, we will use this service to send health tips such as screenings, health maintenance and more!} \tn 
% Row Count 6 (+ 3)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{If you are interested, please sign this consent form.} \tn 
% Row Count 8 (+ 2)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Depending on your phone service provider or plan, you may be charged for these messages.} \tn 
% Row Count 10 (+ 2)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{Please be aware that family \seqsplit{members/friends/strangers} may be able to hear or view your messages.} \tn 
% Row Count 12 (+ 2)
% Row 5
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Please do not respond to these messages; if you have any questions or would like to stop receiving these messages, call our clinic office.} \tn 
% Row Count 15 (+ 3)
% Row 6
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{You can cancel these messages at any time.} \tn 
% Row Count 16 (+ 1)
% Row 7
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Please also let us know as soon as possible if you lose your cell phone so we know to stop sending these messages.} \tn 
% Row Count 19 (+ 3)
% Row 8
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{To make sure we have enrolled the correct phone number, could you please tell me your current phone number? (cell or home depending on text or voice messages)} \tn 
% Row Count 23 (+ 4)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
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\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Messages}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{All messages are recorded in patients' medical records. All staff are expected to use appropriate and professional language.% Row Count 3 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
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\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{FAQs}}  \tn
% Row 0
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\mymulticolumn{1}{x{8.4cm}}{Available Languages?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{English and Spanish}}} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{When will I receive the appointment reminders?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{Appointment reminders will be sent out 1 day before your scheduled appointment with time, date and location.}}} \tn 
% Row Count 6 (+ 4)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{What kind of health tips will I get?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{An example of a helpful tip (sent in the future) is letting you know that it's flu season and we invite you to come in for your flu shot. Other examples include getting information about the importance of getting a mammogram, cancer screening, diet, nutrition, etc.}}} \tn 
% Row Count 13 (+ 7)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{How often will I get voice/text messages?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{In addition to appointment reminders, you will receive no more than 2-3 voice/text messages per month.}}} \tn 
% Row Count 17 (+ 4)
% Row 4
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\mymulticolumn{1}{x{8.4cm}}{Can I get voice/text messages for my children's appointments?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{As of now, we can only sent out voice/text messages to adult patients, ages 18 and above. We apologize for any inconvenience.}}} \tn 
% Row Count 22 (+ 5)
% Row 5
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{How do I cancel?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{You can cancel {\bf{anytime}} by calling our health clinic and letting our staff members know.}}} \tn 
% Row Count 25 (+ 3)
% Row 6
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\mymulticolumn{1}{x{8.4cm}}{Can I receive these messages from other clinics/health centers?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}{\emph{Please ask your other clinics/health centers if this service is available. Certain clinics cannot send these messages due to sensitive services provided (ie. mental health, substance abuse etc.)}}} \tn 
% Row Count 32 (+ 7)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
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\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
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\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Scan Patient Consent}}  \tn
% Row 0
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\mymulticolumn{1}{x{8.4cm}}{Scan and Save under: Patient Documents -\textgreater{} Consent Forms} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Name file as: "Date Name-Clinic" (ie. 2015-10-30 eCM-ENT)} \tn 
% Row Count 4 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}