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% Packages
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%\usepackage{opensans}          % Can't make this work so far. Shame. Would be lovely.
\usepackage[normalem]{ulem}     % For underlining links
% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
\usepackage{amsmath}            % Symbols
\usepackage{MnSymbol}           % Symbols
\usepackage{wasysym}            % Symbols
%\usepackage[english,german,french,spanish,italian]{babel}              % Languages

% Document Info
\author{frederick.tantowi}
\pdfinfo{
  /Title (bus140-midterm-2.pdf)
  /Creator (Cheatography)
  /Author (frederick.tantowi)
  /Subject (BUS140 MIDTERM \#2 Cheat Sheet)
}

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% Commands
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% Header and Footer
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\fancyhead[L]{
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{C}
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    \vspace{-7pt}
    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{BUS140 MIDTERM \#2 Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{frederick.tantowi} via \textcolor{DarkBackground}{\uline{cheatography.com/58380/cs/15439/}}}
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\fancyfoot[L]{ \footnotesize
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{LL}
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}frederick.tantowi \\
  \uline{cheatography.com/frederick-tantowi} \\
  \end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Not Yet Published.\\
   Updated 9th April, 2018.\\
   Page {\thepage} of \pageref{LastPage}.
\end{tabulary}
\vfill
\columnbreak
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  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
\end{tabulary}
\end{multicols}}




\begin{document}
\raggedright
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% Set font size to small. Switch to any value
% from this page to resize cheat sheet text:
% www.emerson.emory.edu/services/latex/latex_169.html
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\begin{multicols*}{4}

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\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Quality and Notable Names}}  \tn
% Row 0
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-	Quality: Ability of a product/service to consistently meet or exceed cust. Expectations & -	Sony promotes continuous, decisive efforts to enhance product quality and to reinforce its quality management system \tn 
% Row Count 6 (+ 6)
% Row 1
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\mymulticolumn{2}{x{3.833cm}}{-	Walter Shewart- "Father of statistical quality control"} \tn 
% Row Count 8 (+ 2)
% Row 2
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\mymulticolumn{2}{x{3.833cm}}{-	Edwards Deming- The 14 points of quality management} \tn 
% Row Count 10 (+ 2)
% Row 3
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\mymulticolumn{2}{x{3.833cm}}{-	Joseph Juran- Quality trilogy: quality planning, quality control, quality improvement} \tn 
% Row Count 12 (+ 2)
% Row 4
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\mymulticolumn{2}{x{3.833cm}}{-	Taiichi Ohno \& Shigeo Shingo - Toyota Executives- Developed philosophy and methods of kaizen} \tn 
% Row Count 14 (+ 2)
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\par\addvspace{1.3em}

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\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Performance Quality Dimensions:}}  \tn
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\mymulticolumn{2}{x{3.833cm}}{o	Performance- Main Features/ characteristics} \tn 
% Row Count 1 (+ 1)
% Row 1
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\mymulticolumn{2}{x{3.833cm}}{o	Aesthetics- appearance, feel, smell, etc} \tn 
% Row Count 2 (+ 1)
% Row 2
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\mymulticolumn{2}{x{3.833cm}}{o	Conformance- conforms to design specifications} \tn 
% Row Count 3 (+ 1)
% Row 3
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% Row Count 4 (+ 1)
% Row 4
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\mymulticolumn{2}{x{3.833cm}}{o	Durability} \tn 
% Row Count 5 (+ 1)
% Row 5
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\mymulticolumn{2}{x{3.833cm}}{o	Perceived Quality- Indirect evaluation of quality} \tn 
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% Row 6
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\mymulticolumn{2}{x{3.833cm}}{o	Serviceability- Handling of complaints or repairs} \tn 
% Row Count 9 (+ 2)
% Row 7
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\mymulticolumn{2}{x{3.833cm}}{o	Consistency- Quality} \tn 
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\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Who is Responsible for quality?}}  \tn
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\mymulticolumn{2}{x{3.833cm}}{Top Management} \tn 
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% Row 1
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\mymulticolumn{2}{x{3.833cm}}{Design} \tn 
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% Row 2
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% Row 3
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% Row 4
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% Row 5
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% Row 6
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% Row 7
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\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Costs of Quality}}  \tn
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\mymulticolumn{2}{x{3.833cm}}{Appraisal Costs- Costs of act. design to ensure quality or uncover defects} \tn 
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% Row 1
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Failure Costs- incurred by defective parts/products or faulty services & Internal- Costs to fix problems that are detected before the product/service is delivered \tn 
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 & External-  '' '' detected after service/ product is delivered \tn 
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% That's all folks
\end{multicols*}

\end{document}