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Ways to Achieve Engagement Cheat Sheet (DRAFT) by [deleted]

How to engage employees

This is a draft cheat sheet. It is a work in progress and is not finished yet.

Introd­uction

Senior leaders are the visible face of the organi­zation. They set strategic and cultural goals and steer the company in the right direction to achieve their vision. Through positive attitudes and actions they can build a culture of engagement that involves and inspires all employees. Sixty percent of employees who have confidence in the abilities of senior leaders and think that senior leaders are moving the organi­zation in the right direction are fully engaged, compared with less than a third who disagree with the statement.

Employees want to be able to voice their opinions and to know that their opinions matter. Employees who say their company encourages open and honest commun­ication are more engaged. They welcome the opport­unity to share concerns and work together to find solutions. Sixty-one percent of employees who say they are satisfied with the amount of input they have in decisions affecting their work are engaged. When employees feel they lack opport­unities to express opinions or they feel their voice is unheard, they tend to become unmoti­vated.

Actions

Give employees the big picture and get out of their way. Sit down with your employees, give them the clear leadership vision and mandate of what is expected, and allow true employee ownership in helping make the strategy happen.
People who plan together generally stay togeth­er. Engage your employees by involving them in planning sessions and goal setting exercises. Ask them how they see their roles in helping their business units or depart­ments reach perfor­mance targets.
Get ideas from the people on the front lines. Take consis­tent, scheduled, or sponta­neous time out for creative brains­torming exercises to tackle business challenges or form innovative products and services.
 

Employee Engagement

Actions continued

Act with speed and agility. When ideas and new ways of doing things are generated, don't wait to implement them. Cultivate employee commitment by explaining the rationale for a new process or product and ask for their refine­ments before putting it into action.
Tweet it! You don’t have to wait for cyclical and routinely scheduled compan­y-wide meetings or town halls to share news. Use social networking tools to commun­icate immedi­ate­ly—the good and the bad—and make sure your managers do too.
Focus on employee strengths and manage weakne­sses. Work with each employee to examine how he or she can build up expertise in his or her talent area. Don’t become fixated on weaknesses when the strengths produce solid results. Minimize the weakness areas and provide the employee tools to compen­sate.
Develop talent any way you can. With limited funds available for education and training, look for internal mentors, seek opport­unities to fill conference rooms for training webinars, and even invite retired employees to come back and share what they know.
Reward innovative ideas and soluti­ons. When employees design and execute ideas that improve produc­tivity and profits, reward them to encourage more initiative and engage­ment.
Appreciate your people and recognize what they do. Employees want to know they are respected and valued.
Courtesy should be consis­tently demons­tra­ted. Positive actions, behavi­ours, and contri­butions performed on a daily basis should receive spoken or written words of apprec­iation. Saying thank you is still a powerful engagement technique.
Take time out together to celebrate succes­ses. There is no better way to engage employees than stopping work and taking time out to share in the success of it all. Whether it is organizing a company gathering with refres­hments or making announ­cements at an annual event, show thanks loudly!