Respect the privacy of email addresses
When sending emails to multiple recipients, do not put in an email address in the To: or Cc: field if one or more recipients have no need to know that address. If you are sending an email to multiple recipients and you don’t want the recipients to see any other address, then put the list of addresses in the Bcc: field. Review other advice for email privacy.
Assume that your email will be forwarded on to someone you do not know
Anyone who receives an email from you may forward that email to others, usually without your knowledge. If the contents of an email would cause you embarrassment if it fell into the wrong hands, consider not sending the email in the first place.Using email in the workplace
Make sure the recipient can identify you
When you are sending email to someone you don’t know or don’t know well, make sure that the recipient can figure our who you are, how you found out about the recipient, what your want from the recipient, and why that recipient should respond to your email. You should compose the subject line and the first sentence of the email so that these questions are answered. Otherwise, your email may be quickly deleted. Review Basic Email Style and Grammar Tips for more detailed advice on how to compose an email.
Use plain text for the body of an email
While some email software allows recipients to view email formatted with HTML or other formatting codes, not every program has that option available, and if it is available it may not be activated by the recipient. On the other hand, a plain text email can be read by even the simplest of email programs.