5. Your people describe working in silos (and you don’t run a farm!). A lack of Collaboration & Teamwork among staff and work units suggests an organization in need of cultural repair. After all, the best results come from the “we”, not the “I”.
6. Your people don’t feel that they have what they need to perform at their best. Staff must be enabled to get their jobs done. Innovation & Enablement comes by having the tools, technologies and freedom required to re-invent the way work is done. Often overlooked as a cultural element, but a firm’s innovation bias can make or break a business.
7. Your people don’t feel like they “own” the results. As discussed in last week’s article, the sense of Ownership & Responsibility can be enhanced by empowering people to use their own free will to exceed all expectations. Many leaders underestimate the importance of empowerment in their cultures, don’t be one of them!
8. Your people carp about the lack of positive feedback. The absence of Feedback & Recognition within an organization suggests that it is a tough place to work. Tough places of work are often the ones riddled with deep rooted culture challenges that, if left unchecked, can lead to their total collapse.
9. Your people are critical of the lack of opportunity that exists in the firm. Career stagnation is often a characteristic of an organization that lacks a commitment to Learning & Development. Personnel feel handcuffed to current roles and can’t move up because they’re not presented with the opportunities needed to develop the skills required to advance.
10. Your people’s loudest gripe is about job burnout. A culture that lacks a deliberate focus on maintaining a healthy Work/Life Balance is often characterized by low staff morale, high employee burn-out and lower than average production from the workforce. It’s a quality of an organization in need of cultural transformation.