Guiding Principles describe the organization’s beliefs and philosophy pertaining to quality assurance and performance improvement. The principles should guide what the organization does, why it does it and how. For example:
Guiding Principle #1: QAPI has a prominent role in our management and Board functions, on par with monitoring reimbursement and maximizing revenue.
Guiding Principle #2: Our organization uses quality assurance and performance improvement to make decisions and guide our day-to-day operations.
Guiding Principle #3: The outcome of QAPI in our organization is the quality of care and the quality of life of our residents.
Guiding Principle #4: In our organization, QAPI includes all employees, all departments and all services provided.
Guiding Principle #5: QAPI focuses on systems and processes, rather than individuals. The emphasis is on identifying system gaps rather than on blaming individuals.
Guiding Principle #6: Our organization makes decisions based on data, which includes the input and experience of caregivers, residents, health care practitioners, families, and other stakeholders.
•Guiding Principle #7:** Our organization sets goals for performance and measures progress toward those goals.
Guiding Principle #8: Our organization supports performance improvement by encouraging our employees to support each other as well as be accountable for their own professional performance and practice.
Guiding Principle #9: Our organization has a culture that encourages, rather than punishes, employees who identify errors or system breakdowns.