1. Assess risks and vulnerabilities: Those can include performing annual risk assessments, determining potential vulnerabilities, developing emergency plans and forming teams to assess potential threats.
2, Prevention and response: Understand what actions it would take to keep a threat at bay, and your ability to perform them, and to stabilize the situation while transitioning to recovery. Who is part of your crisis response team if a situation snowballs?
3. Reducing workplace violence: Train for whatever potential incidents may arise, and then press forward with even harder challenges. Work in concert with security and emergency management, and gain leadership support early in the process.
4. Plan a mock drill exercise and training: Such as demonstrating your ability to manage casualties, practicing your response to the media, and putting in place an employee support plan.
5. Collaborate with outside law enforcement: Understand the availability of external responders who may assist in an emergency, and ensure that they have given input into your planning process.
6. Communication and crisis awareness: Hospitals must use common terms for first responders to avoid confusion, and test their incident command system as frequently as possible. IAHSS experts also urged hospitals to use the three-step response of running/escape if possible, hiding if not, and fighting the attacker only as a last resort.
7. Recovery and debriefing: This last step would include preparing to speak with the media, compiling “after action” reports, staying in constant communication with staff and patients, and determining which spaces should stay closed and for how long