The goal of the HRCS was not to simply define HR competencies, but to understand which HR competencies create positive outcomes, the researchers explain.
"We have shown that different HR competencies have different impacts on three outcomes: personal effectiveness of the HR professional, impact on key stakeholders and business results. HR is not about HR and HR competencies are not about the competencies, but about how they deliver key outcomes."
Unlike many studies that use self-reporting, the HRCS explored how HR competencies are perceived by others. "People generally judge themselves by their intent; others judge them by their behavior, so it is important to evaluate both intent and behavior," the researchers note.