1. Strategy One: Operate a health care network that anticipates and meets the unique needs of enrolled Veterans, in general, and the service disabled and most vulnerable Veterans, in particular.
2. Strategy Two: Deliver high quality, Veteran-centered care that compares favorably to the best of private sector in measured outcomes, value, access, and patient experience.
3. Strategy Three: Leverage information technologies, analytics, and models ofhealth care delivery to optimize individual and population health outcomes.
4. Strategy Four: Grow an organizational culture, rooted in 4 core values and mission, that prioritizes the Veteran first; engaging and inspiring employees to their highest possible level of performance and conduct.
5. Strategy Five: Foster an environment of continuous learning, responsible risk-taking, and personal accountability.
6. Strategy Six: Advance health care that is personalized, proactive, and patient-driven, and engages and inspires Veterans to
their highest possible level of health and well-being.
7. Strategy Seven: Lead the nation in research and treatment of military service-related conditions.
8. Strategy Eight: Become a model integrated health services network through innovative academic, intergovernmental and community
relationships, information exchange, and public-private partnerships
9. Strategy Nine: Operate and communicate with integrity, transparency and accountability that earns and maintains the trust of Veterans, stewards of the system (Congress, Veterans Service Organizations) and the public.
10. Strategy Ten: Modernize management processes in human resources, procurement, payment, capital infrastructure, and information technology to operate with benchmark agility and efficiency.