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% Document Info
\author{colestolethechips}
\pdfinfo{
  /Title (mgmt704-exam.pdf)
  /Creator (Cheatography)
  /Author (colestolethechips)
  /Subject (MGMT704 Exam Cheat Sheet)
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\noindent
\begin{multicols}{3}
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    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{MGMT704 Exam Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{colestolethechips} via \textcolor{DarkBackground}{\uline{cheatography.com/146836/cs/48185/}}}
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\noindent
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}colestolethechips \\
  \uline{cheatography.com/colestolethechips} \\
  \end{tabulary}
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Not Yet Published.\\
   Updated 12th June, 2026.\\
   Page {\thepage} of \pageref{LastPage}.
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\vfill
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
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  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
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\begin{document}
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\begin{multicols*}{2}

\begin{tabularx}{8.4cm}{x{2.96 cm} x{5.04 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Volunteers}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Types of Volunteers}} & {\bf{Management Guidelines}} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Spot & Vs = essential to org \tn 
% Row Count 3 (+ 1)
% Row 2
\SetRowColor{LightBackground}
Regular & Org must involve/recognise Vs \tn 
% Row Count 5 (+ 2)
% Row 3
\SetRowColor{white}
Pressured to volunteer & V manager must be resourced \& supported \tn 
% Row Count 7 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Stakeholder Value}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{What is stakeholder value?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}How satisified a SH is from a specific activity or anything that has the potential to provide SHs value} \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{How is stakeholder value optimised?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}1) Maximisation of SV 2) Fairness in distribution} \tn 
% Row Count 7 (+ 3)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{What is shared value creation?} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}The creation of economic value through creating social value for others} \tn 
% Row Count 10 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{3.84 cm} x{4.16 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Stakeholder Management Process}}  \tn
% Row 0
\SetRowColor{LightBackground}
1) Identify SH & Who is affected? \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
2) Understand SH interests & What do they want/need? \tn 
% Row Count 3 (+ 2)
% Row 2
\SetRowColor{LightBackground}
3) Balance competing needs & Intersectionality matters \tn 
% Row Count 5 (+ 2)
% Row 3
\SetRowColor{white}
4) Create value & What is valuable to all SHs? \tn 
% Row Count 7 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Model of Social Entrepreneurship (4 Antecedents)}}  \tn
\SetRowColor{LightBackground}
\mymulticolumn{1}{p{8.4cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/colestolethechips_1781222501_Screenshot from 2026-06-12 12-00-30.png}}} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{2.16 cm} x{2.304 cm} x{2.016 cm} p{0.72 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{4}{x{8.4cm}}{\bf\textcolor{white}{Management Theories of Motivation}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Mazlow}} & {\bf{Herberg}} & {\bf{Myer-Brigg}} &  \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Needs & "Hygiene" & \seqsplit{Personality} &  \tn 
% Row Count 3 (+ 1)
% Row 2
\SetRowColor{LightBackground}
{\bf{Erikson}} & {\bf{McGregor}} & {\bf{McClelland}} &  \tn 
% Row Count 5 (+ 2)
% Row 3
\SetRowColor{white}
Lifecycles & Theories X/Y & 3 Needs &  \tn 
% Row Count 6 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}----}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{3.68 cm} x{4.32 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{4 Pillars of Sustainable Social Impact}}  \tn
% Row 0
\SetRowColor{LightBackground}
Open Circles & The capacity to welcome new SHs \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Focused Purpose Sharing & Shared purpose among SHs \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Mutuality of Success & Success is mutual but not equal \tn 
% Row Count 6 (+ 2)
% Row 3
\SetRowColor{white}
Persistant Change Perspective & Having tenancity and perserverance \tn 
% Row Count 8 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{1.44 cm} x{6.56 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Stakeholder Prioritisation}}  \tn
% Row 0
\SetRowColor{LightBackground}
Core & Necessary for the organisation's existence and survival \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\seqsplit{Strategic} & Necessary for success but not survival \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Enviro & Affects neither. Exists in the organisational background \tn 
% Row Count 6 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Stakeholder Identification}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{Dependency} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Who is (in)directly dependent on the org's activities?} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Responsibility} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Which groups does the org have legal, commercial, operational or ethical responsibilities with?} \tn 
% Row Count 7 (+ 4)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{Tension} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Who needs immediate attention regarding financial, economic, social or environmental issues?} \tn 
% Row Count 10 (+ 3)
% Row 3
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Influence} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Who can impact the org or a SH's decision making?} \tn 
% Row Count 13 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{Remember: DRTI: Don't Record The Igloo}  \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{{\bf{Creating Shared Value}}}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{Reconceiving products \& services} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Redesigning products to meet social needs} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{Redefining productivity in the supply chain} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Redesigning operations to benefit society} \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{8.4cm}}{Supporting local industry clusters} \tn 
\mymulticolumn{1}{x{8.4cm}}{\hspace*{6 px}\rule{2px}{6px}\hspace*{6 px}Strengthening the environment in which the business operates} \tn 
% Row Count 7 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{1.84 cm} x{6.16 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Danielle Le Gallais (Sunday Blessings)}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Activity}} & {\bf{Stakeholders}} \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Kai packs & Volunteers, homeless \& food insecure individuals, social workers, supermarkets, AKL council, central government \& other orgs \tn 
% Row Count 7 (+ 5)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{3.6 cm} x{4.4 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chloe Vos (Briscoe Group Limited)}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Activity}} & {\bf{Stakeholders}} \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
Recycled Textile Boxing Bag & ImpacTex, Will\&Able (disabled workers), BGL + RS staff \& customers \tn 
% Row Count 4 (+ 3)
% Row 2
\SetRowColor{LightBackground}
Responsible Sourcing Program & Factory owners \& workers, Briscoes \& customers \tn 
% Row Count 7 (+ 3)
% Row 3
\SetRowColor{white}
Product Returns Diversion Program & BGL staff, rescue recovery partners, NZ Foodnetwork, (Salvation Army) op-shops, communities in need \tn 
% Row Count 12 (+ 5)
% Row 4
\SetRowColor{LightBackground}
Pass it forward (Ball) & BGL/RS, sports clubs, customers, communities in need \tn 
% Row Count 15 (+ 3)
% Row 5
\SetRowColor{white}
Buy a blanket give a blanket & BGL/Briscoes, customers, communities in need \tn 
% Row Count 17 (+ 2)
% Row 6
\SetRowColor{LightBackground}
RS Grants \& Equipment donations & Community groups, sports clubs \& BGL/RS \tn 
% Row Count 19 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{1.656 cm} x{1.656 cm} x{1.728 cm} x{2.16 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{4}{x{8.4cm}}{\bf\textcolor{white}{Assessing Corporate Social Performance}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Responsibility}} & {\bf{Responsivene}}ss & {\bf{Issues Maturity}} & {\bf{Org. Implementation}} \tn 
% Row Count 3 (+ 3)
% Row 1
\SetRowColor{white}
Economic & Reactive & \seqsplit{Institutionalised} & Isolated \tn 
% Row Count 5 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Legal & \seqsplit{Defensive} & \seqsplit{Consolidating} & Managerial \tn 
% Row Count 7 (+ 2)
% Row 3
\SetRowColor{white}
Ethical & \seqsplit{Accomodative} & Emerging & Strategic \tn 
% Row Count 9 (+ 2)
% Row 4
\SetRowColor{LightBackground}
\seqsplit{Discretionary} & \seqsplit{Proactive} & Latent & Civic \tn 
% Row Count 11 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}----}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{2 cm} x{6 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{3 Mechanisms to Scale Social Impact}}  \tn
% Row 0
\SetRowColor{LightBackground}
\seqsplit{Dissemination} & Spreading awareness so others can replicate \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
\seqsplit{Affiliation} & Partnering with other orgs \tn 
% Row Count 4 (+ 2)
% Row 2
\SetRowColor{LightBackground}
Branching & Creating new parts of the org \tn 
% Row Count 5 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{8.4cm}}{Must consider the 5 Rs when branching: readiness, receptivity, resources, risks \& returns}  \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{What is stakeholder management?}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{8.4cm}}{"Stakeholder management is the process of managing relationships with the various groups, that are affected by an activity."% Row Count 3 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{8.4cm}}{\bf\textcolor{white}{Stakeholder Mapping}}  \tn
\SetRowColor{LightBackground}
\mymulticolumn{1}{p{8.4cm}}{\vspace{1px}\centerline{\includegraphics[width=5.1cm]{/web/www.cheatography.com/public/uploads/colestolethechips_1781226094_stakeholder mapping.png}}} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{2.96 cm} x{5.04 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Categorising Stakeholders (Model 2)}}  \tn
% Row 0
\SetRowColor{LightBackground}
Internal vs External & Internal are part of org, external are not \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Primary vs Secondary & Primary stakeholders have a direct connection with the organisation, whilst secondary stakeholders are indirectly connected to the organisation through a primary stakeholder. \tn 
% Row Count 9 (+ 7)
% Row 2
\SetRowColor{LightBackground}
Social and non-social & Social = can communicate needs, non-social = animals, environment \tn 
% Row Count 12 (+ 3)
% Row 3
\SetRowColor{white}
SHs vs \seqsplit{Non-Stakeholders} & SHs = related to the org, non-shs are not \tn 
% Row Count 14 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{8.4cm}{x{2.64 cm} x{5.36 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Categorising Stakeholders (Model 2)}}  \tn
% Row 0
\SetRowColor{LightBackground}
Internal vs External & Internal are part of org, external are not \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
Primary vs Secondary & Primary stakeholders have a direct connection with the organisation, whilst secondary stakeholders are indirectly connected to the organisation through a primary stakeholder. \tn 
% Row Count 9 (+ 7)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}