\documentclass[10pt,a4paper]{article}

% Packages
\usepackage{fancyhdr}           % For header and footer
\usepackage{multicol}           % Allows multicols in tables
\usepackage{tabularx}           % Intelligent column widths
\usepackage{tabulary}           % Used in header and footer
\usepackage{hhline}             % Border under tables
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\usepackage{setspace}           % For line height
\usepackage{lastpage}           % Needed for total page number
\usepackage{seqsplit}           % Splits long words.
%\usepackage{opensans}          % Can't make this work so far. Shame. Would be lovely.
\usepackage[normalem]{ulem}     % For underlining links
% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
\usepackage{amsmath}            % Symbols
\usepackage{MnSymbol}           % Symbols
\usepackage{wasysym}            % Symbols
%\usepackage[english,german,french,spanish,italian]{babel}              % Languages

% Document Info
\author{chuckreis}
\pdfinfo{
  /Title (test1234.pdf)
  /Creator (Cheatography)
  /Author (chuckreis)
  /Subject (Test1234 Cheat Sheet)
}

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% Commands
\newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour
\newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols
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% Header and Footer
\pagestyle{fancy}
\fancyhead{} % Set header to blank
\fancyfoot{} % Set footer to blank
\fancyhead[L]{
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{C}
    \SetRowColor{DarkBackground}
    \vspace{-7pt}
    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
    }
\end{tabulary}
\columnbreak
\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Test1234 Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{chuckreis} via \textcolor{DarkBackground}{\uline{cheatography.com/57862/cs/15319/}}}
\end{tabulary}
\end{multicols}}

\fancyfoot[L]{ \footnotesize
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{LL}
  \SetRowColor{FootBackground}
  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}chuckreis \\
  \uline{cheatography.com/chuckreis} \\
  \end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Not Yet Published.\\
   Updated 29th March, 2018.\\
   Page {\thepage} of \pageref{LastPage}.
\end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
  \SetRowColor{white}
  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
\end{tabulary}
\end{multicols}}




\begin{document}
\raggedright
\raggedcolumns

% Set font size to small. Switch to any value
% from this page to resize cheat sheet text:
% www.emerson.emory.edu/services/latex/latex_169.html
\footnotesize % Small font.

\begin{multicols*}{4}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{ACD Agent Login}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1.	To log into ACD from your Polycom phone, dial 9997. \newline % Row Count 2 (+ 2)
2.	Press 1 for Agent Login or 2 for Supervisor Login. \newline % Row Count 4 (+ 2)
3.	When prompted, enter your Agent Extension (XXX) and PIN. XXXXX (Your Agent PIN is the same as your voicemail PIN) \newline % Row Count 7 (+ 3)
4.	Press 1 to Login. \newline % Row Count 8 (+ 1)
5.	When valid code and password are used, you get the "Agent logged in" message.% Row Count 10 (+ 2)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{ACD Agent Logout}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{1.	To Log off ACD from your Polycom phone, dial 9997.  \newline % Row Count 2 (+ 2)
2.	When prompted, enter your Agent Number (XXX)  and PIN. XXXXX (Agent Number is the same as your extension, Your ACD PIN is the same as your voicemail PIN) \newline % Row Count 6 (+ 4)
3.	Press 2 to Log off. \newline % Row Count 7 (+ 1)
4.	When valid code and password are used, you get the "Agent logged out" message.% Row Count 9 (+ 2)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Direct Call Pickup}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{Any user can pick up any ringing call of another user by dialing *53 followed by the extension of the user.% Row Count 3 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Group Call Pickup}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{Any user in a group can pick up a ringing call of a group by dialing *54 followed by the extension of the group.% Row Count 3 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{p{1.06423 cm} x{2.36877 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Phone Commands}}  \tn
% Row 0
\SetRowColor{LightBackground}
9999 & Voicemail \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
9998 & Greetings \tn 
% Row Count 2 (+ 1)
% Row 2
\SetRowColor{LightBackground}
9997 & ACD Login \tn 
% Row Count 3 (+ 1)
% Row 3
\SetRowColor{white}
9996 & Park Call \tn 
% Row Count 4 (+ 1)
% Row 4
\SetRowColor{LightBackground}
9995 & Hoteling \tn 
% Row Count 5 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{x{1.95681 cm} x{1.47619 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Call ID}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Caller ID Blocking}} & *67 + Phone Number \tn 
% Row Count 2 (+ 2)
% Row 1
\SetRowColor{white}
{\bf{Caller ID Unblocking}} & *82 + Phone Number \tn 
% Row Count 4 (+ 2)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Call Return}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{Dialing *69 generates a call to the latest received inbound call (does not work if latest caller had ID blocked).% Row Count 3 (+ 3)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Intercom}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{*96 + Extension of the person you want to intercom% Row Count 1 (+ 1)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Transfer To Voicemail}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{Dialing \#*55 followed by the extension transfers received inbound call to the voicemail of that extension. This is available for calls coming through the AutoAttendant.% Row Count 4 (+ 4)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Transfer To Voicemail}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{Dialing \#*55 followed by the extension transfers received inbound call to the voicemail of that extension. This is available for calls coming through the AutoAttendant.% Row Count 4 (+ 4)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{p{0.3433 cm} x{3.0897 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Voicemail Menu: \#1 Listen To Messages}}  \tn
% Row 0
\SetRowColor{LightBackground}
1 & Listen to Next Message \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
2 & Repeat Current Message \tn 
% Row Count 2 (+ 1)
% Row 2
\SetRowColor{LightBackground}
3 & Previous Message \tn 
% Row Count 3 (+ 1)
% Row 3
\SetRowColor{white}
4 & No Action \tn 
% Row Count 4 (+ 1)
% Row 4
\SetRowColor{LightBackground}
5 & Forward to Another User (1 Prepend 2 No Prepend) \tn 
% Row Count 6 (+ 2)
% Row 5
\SetRowColor{white}
6 & No Action \tn 
% Row Count 7 (+ 1)
% Row 6
\SetRowColor{LightBackground}
7 & Delete Message \tn 
% Row Count 8 (+ 1)
% Row 7
\SetRowColor{white}
8 & Call Back \tn 
% Row Count 9 (+ 1)
% Row 8
\SetRowColor{LightBackground}
9 & Save Message \tn 
% Row Count 10 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{p{0.3433 cm} x{3.0897 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Voicemail Menu: \#2 Change Folders}}  \tn
% Row 0
\SetRowColor{LightBackground}
0 & New Messages \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
1 & Old Messages \tn 
% Row Count 2 (+ 1)
% Row 2
\SetRowColor{LightBackground}
2 & Work Messages \tn 
% Row Count 3 (+ 1)
% Row 3
\SetRowColor{white}
3 & Family Messages \tn 
% Row Count 4 (+ 1)
% Row 4
\SetRowColor{LightBackground}
4 & Friend Messages \tn 
% Row Count 5 (+ 1)
% Row 5
\SetRowColor{white}
5 & Cancel \tn 
% Row Count 6 (+ 1)
% Row 6
\SetRowColor{LightBackground}
3 & More Options \tn 
% Row Count 7 (+ 1)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{p{0.3433 cm} x{3.0897 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Voicemail Menu:  \#3 More Options}}  \tn
% Row 0
\SetRowColor{LightBackground}
1 & Record Unavailable Message \tn 
% Row Count 1 (+ 1)
% Row 1
\SetRowColor{white}
2 & Record Busy Messsage \tn 
% Row Count 2 (+ 1)
% Row 2
\SetRowColor{LightBackground}
3 & Record Name \tn 
% Row Count 3 (+ 1)
% Row 3
\SetRowColor{white}
4 & Change Password \tn 
% Row Count 4 (+ 1)
% Row 4
\SetRowColor{LightBackground}
 & Options 1 through 4: \{\{nl\}\}1 Accept Recording\{\{nl\}\}2 Listen to Recording\{\{nl\}\}3 Re-Record \tn 
% Row Count 7 (+ 3)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Accessing Group Voicemail}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{3.833cm}}{To access a group's voicemail messages, simply use the group's mailbox extension and PIN. Your Account Administrator can \newline % Row Count 3 (+ 3)
provide this information to you.% Row Count 4 (+ 1)
} \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{X}
\SetRowColor{DarkBackground}
\mymulticolumn{1}{x{3.833cm}}{\bf\textcolor{white}{Transferring Calls}}  \tn
% Row 0
\SetRowColor{LightBackground}
\mymulticolumn{1}{x{3.833cm}}{} \tn 
% Row Count 0 (+ 0)
\hhline{>{\arrayrulecolor{DarkBackground}}-}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{3.833cm}{x{1.47619 cm} x{1.95681 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Transfering A Call}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Transferring Calls using \#}} & During a call, press \# followed by the number or extension to which the call is to be transferred. \tn 
% Row Count 5 (+ 5)
% Row 1
\SetRowColor{white}
{\bf{Blind Transfer}} & 1. During a call, press the Transfer button or the Transfer soft key which appears for a connected call. \{\{nl\}\}2. Press the Blind soft key in the menu which appears. \{\{nl\}\}3. Enter the number to which you want to transfer the call. Use the Dial soft key to complete the call. \tn 
% Row Count 18 (+ 13)
% Row 2
\SetRowColor{LightBackground}
{\bf{Supervised Transfer}} & 1. During a call, press the Transfer button or Transfer soft key to place the call on hold. \{\{nl\}\}2. Dial the number to which you want to transfer the call. Use the Dial soft key to complete the call. \{\{nl\}{]}3. Press the Transfer soft key on approval with second caller. With this action, you will be disconnected with the call. 4. Cancel transferring the call at any time by pressing the Cancel soft key. Press Resume to return to the active call. \tn 
% Row Count 39 (+ 21)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{3.833cm}{x{1.47619 cm} x{1.95681 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{3.833cm}}{\bf\textcolor{white}{Transfering A Call (cont)}}  \tn
% Row 3
\SetRowColor{LightBackground}
{\bf{Transfer to Voicemail}} & WORLDSMART allows you to transfer a connected call directly as voicemail to one of your colleagues. To do this on your Polycom VVX Phone:\{\{nl\}\}1. Press \#*55 followed by user's extension.\{\{nl\}\}2. This sends your caller to the voicemail box of your colleague, and you are disconnected on your phone.\{\{nl\}\}3. During an ACD call, press \# 2 \# followed by the number or extension to forward a call directly to a user's Voicemail. \tn 
% Row Count 20 (+ 20)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}