\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{cherryjune} \pdfinfo{ /Title (mktg-380-test-three-fall-19.pdf) /Creator (Cheatography) /Author (cherryjune) /Subject (MKTG 380 Test Three (Fall 19) Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{A3A3A3} \definecolor{LightBackground}{HTML}{F3F3F3} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{MKTG 380 Test Three (Fall 19) Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{cherryjune} via \textcolor{DarkBackground}{\uline{cheatography.com/93644/cs/21337/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}cherryjune \\ \uline{cheatography.com/cherryjune} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Published 6th December, 2019.\\ Updated 6th December, 2019.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{2} \begin{tabularx}{8.4cm}{x{3.04 cm} x{4.96 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 10:Price}} \tn % Row 0 \SetRowColor{LightBackground} pricing objectives & profit, sales, market share, comparative effect, customer satisfaction, image enhancement \tn % Row Count 4 (+ 4) % Row 1 \SetRowColor{white} factors in price setting & costs, demands, revenue, pricing environment \tn % Row Count 6 (+ 2) % Row 2 \SetRowColor{LightBackground} steps to estimate demand & number of buyers x avg amt buyer is likely to spend, est mkt share \tn % Row Count 9 (+ 3) % Row 3 \SetRowColor{white} price elasticity formula & \% change in quantity demanded/ \% change in price \tn % Row Count 11 (+ 2) % Row 4 \SetRowColor{LightBackground} cross elasticity & subs and complements \tn % Row Count 13 (+ 2) % Row 5 \SetRowColor{white} variable costs & per-unit costs of production \tn % Row Count 15 (+ 2) % Row 6 \SetRowColor{LightBackground} fixed costs & costs of production that doesn't change \tn % Row Count 17 (+ 2) % Row 7 \SetRowColor{white} break-even analysis & \# of units that a firm must produce and sell @ given price to cover costs \tn % Row Count 21 (+ 4) % Row 8 \SetRowColor{LightBackground} break-even point & total revenue \& total profit are equal (beyond: firm makes profit, below: firm makes loss) \tn % Row Count 25 (+ 4) % Row 9 \SetRowColor{white} BEP formula (units) & total fixed costs/ contribution per unit to fixed costs \tn % Row Count 28 (+ 3) % Row 10 \SetRowColor{LightBackground} BEP forumla (dollars) & total fixed costs/ (1-(variable cost per unit/price)) \tn % Row Count 31 (+ 3) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{8.4cm}{x{3.04 cm} x{4.96 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 10:Price (cont)}} \tn % Row 11 \SetRowColor{LightBackground} gross margin & markup amt added to cost of product to cover fixed costs and leave amt for profit \tn % Row Count 4 (+ 4) % Row 12 \SetRowColor{white} retailer margin & margin added by retailer \tn % Row Count 5 (+ 1) % Row 13 \SetRowColor{LightBackground} wholesaler margin & margin added by wholesaler \tn % Row Count 7 (+ 2) % Row 14 \SetRowColor{white} target costing & firms id qualitity, functionality, cost before production \tn % Row Count 10 (+ 3) % Row 15 \SetRowColor{LightBackground} yield management & charging diff prices to diff cust to manage capacity \& max revenues (hotels) \tn % Row Count 14 (+ 4) % Row 16 \SetRowColor{white} value pricing/EDLP & setting prices to provided ult value to cust \tn % Row Count 16 (+ 2) % Row 17 \SetRowColor{LightBackground} high/low pricing (promo) & setting prices at list price but holdiing promos frequently \tn % Row Count 19 (+ 3) % Row 18 \SetRowColor{white} skimming price & high premium price for new product \tn % Row Count 21 (+ 2) % Row 19 \SetRowColor{LightBackground} penetration pricing & new product at low price to encourage more cust \tn % Row Count 23 (+ 2) % Row 20 \SetRowColor{white} trial pricing & pricing new product low for limited period of time \tn % Row Count 26 (+ 3) % Row 21 \SetRowColor{LightBackground} surge pricing & price rises as demand rises and vice versa \tn % Row Count 28 (+ 2) % Row 22 \SetRowColor{white} bundling & selling 2/+ products as single pkg \tn % Row Count 30 (+ 2) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{8.4cm}{x{3.04 cm} x{4.96 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 10:Price (cont)}} \tn % Row 23 \SetRowColor{LightBackground} captive pricing & one item is priced low and other is priced high (printer \& ink) \tn % Row Count 3 (+ 3) % Row 24 \SetRowColor{white} odd-even pricing & 1.99 works better than 2.00 to make sales \tn % Row Count 5 (+ 2) % Row 25 \SetRowColor{LightBackground} price lining & setting a limited number of diff specific prices (price points) for items in a product line \tn % Row Count 9 (+ 4) % Row 26 \SetRowColor{white} \seqsplit{prestige/premium} pricing & keeping prices artificially high to maintain image \tn % Row Count 12 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{x{3.52 cm} x{4.48 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 11: Distribution Strategy}} \tn % Row 0 \SetRowColor{LightBackground} breaking bulk & dividing larger quantities of goods into smaller lots to meet needs of buyers \tn % Row Count 4 (+ 4) % Row 1 \SetRowColor{white} risk-taking functions & chance retailers take on loss of product when they buy from manuf \tn % Row Count 7 (+ 3) % Row 2 \SetRowColor{LightBackground} transportation and storage & occurs when retailers move good from production pt to other locations where they hold them \tn % Row Count 12 (+ 5) % Row 3 \SetRowColor{white} facilitating functions & functions of channel intermediaries that make purchase process for cust \& manuf \tn % Row Count 16 (+ 4) % Row 4 \SetRowColor{LightBackground} create assortments & to provide a variety of products in 1 loc to meet needs of buyers \tn % Row Count 19 (+ 3) % Row 5 \SetRowColor{white} comm and transaction functions & happens when channel members develop and execute both promo \& other types of comm among members of channel \tn % Row Count 24 (+ 5) % Row 6 \SetRowColor{LightBackground} dual and hybrid distribution sys & participating in more than 1 distribution sys \tn % Row Count 27 (+ 3) % Row 7 \SetRowColor{white} steps in distribution planning & develop distribution objs, eval int \& ext environmental influences, choose distribution strategy, develop distribution tatics \tn % Row Count 33 (+ 6) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{8.4cm}{x{3.52 cm} x{4.48 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 11: Distribution Strategy (cont)}} \tn % Row 8 \SetRowColor{LightBackground} convention mkting sys & mult lvl distribution channel where channel members wk independantly \tn % Row Count 4 (+ 4) % Row 9 \SetRowColor{white} vertical mkting sys (VMS) & channel of dist w/ formal coop among members of manuf, wholesale, \& retail \tn % Row Count 8 (+ 4) % Row 10 \SetRowColor{LightBackground} administered VMS & remain independant but wk together bc of 1 single channel member \tn % Row Count 11 (+ 3) % Row 11 \SetRowColor{white} corporate VMS & single firm owns manuf, wholesale, and retail ops \tn % Row Count 14 (+ 3) % Row 12 \SetRowColor{LightBackground} contractual VMS & cooperation is enforced by contracts \tn % Row Count 16 (+ 2) % Row 13 \SetRowColor{white} horizontal mkting sys (HMS) & arrangement w/in channel of distribution in which 2/+ firms at same channel lvl wk together \tn % Row Count 21 (+ 5) % Row 14 \SetRowColor{LightBackground} intensive distribution & selling a product thru all suitable wholesalers or retailers \tn % Row Count 24 (+ 3) % Row 15 \SetRowColor{white} exclusive distribution & selling a product only thru a single outlet in a particular region \tn % Row Count 27 (+ 3) % Row 16 \SetRowColor{LightBackground} selective distribution & distribution using fewer outlets than intensive distribution but more than exclusive dist \tn % Row Count 32 (+ 5) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{8.4cm}{x{3.52 cm} x{4.48 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 11: Distribution Strategy (cont)}} \tn % Row 17 \SetRowColor{LightBackground} channel cooperation & occurs when producers, wholesalers, and retailers depend on another \tn % Row Count 4 (+ 4) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{8.4cm}{x{3.36 cm} x{4.64 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{8.4cm}}{\bf\textcolor{white}{Chpt 12: Cust Experience}} \tn % Row 0 \SetRowColor{LightBackground} characteristics of service & intangibility, perishablity, variability, inseparability \tn % Row Count 3 (+ 3) % Row 1 \SetRowColor{white} servicescape & actual phys facility where service is perfomed \tn % Row Count 5 (+ 2) % Row 2 \SetRowColor{LightBackground} SERVQUAL & mult item scale used to measure service quality across dimension of tangibles, reliability, responsiveness, assurance, \& empathy \tn % Row Count 11 (+ 6) % Row 3 \SetRowColor{white} diminsions of service quality & tangibles, reliability, responsiveness, assurance, empathy \tn % Row Count 14 (+ 3) % Row 4 \SetRowColor{LightBackground} mkting ppl & pure selling, product improvement, mkt fulfillment \tn % Row Count 17 (+ 3) % Row 5 \SetRowColor{white} place mkting & attract biz, ppl to place \tn % Row Count 19 (+ 2) % Row 6 \SetRowColor{LightBackground} idea mkting & seek to gain mkt share for \seqsplit{concept/philosophy/issue} \tn % Row Count 22 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}