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% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
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% Document Info
\author{benvegass12}
\pdfinfo{
  /Title (open-source-crm-for-small-business.pdf)
  /Creator (Cheatography)
  /Author (benvegass12)
  /Subject (Open-Source CRM for Small Business Cheat Sheet)
}

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\noindent
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    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
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    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{Open-Source CRM for Small Business Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{benvegass12} via \textcolor{DarkBackground}{\uline{cheatography.com/202333/cs/42941/}}}
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  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}benvegass12 \\
  \uline{cheatography.com/benvegass12} \\
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  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Published 4th April, 2024.\\
   Updated 4th April, 2024.\\
   Page {\thepage} of \pageref{LastPage}.
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  Measure your website readability!\\
  www.readability-score.com
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\begin{document}
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% Set font size to small. Switch to any value
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% www.emerson.emory.edu/services/latex/latex_169.html
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\begin{multicols*}{3}

\begin{tabularx}{5.377cm}{X}
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Sales and Marketing}}  \tn
\SetRowColor{white}
\mymulticolumn{1}{x{5.377cm}}{CRM tools bridge the gap between sales and marketing teams, facilitating seamless collaboration and alignment of efforts. Marketing teams can leverage CRM data to segment audiences, personalize campaigns, and measure their impact more effectively. Meanwhile, sales teams can prioritize leads, track interactions, and tailor their pitches based on valuable insights gleaned from the CRM system. This synergy between departments leads to more targeted outreach, higher conversion rates, and ultimately, increased revenue generation.% Row Count 11 (+ 11)
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Analytics and Reporting}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{CRM tools provide valuable insights through analytics and reporting features. Businesses can track key performance metrics, identify trends, and forecast future sales opportunities. This data-driven approach enables more informed decision-making and strategy development.}  \tn 
\hhline{>{\arrayrulecolor{DarkBackground}}-}
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Better customer relationships}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{With access to rich customer data, businesses can help to build stronger, more meaningful relationships with their clientele. CRM tools empower teams to deliver personalized experiences, anticipate needs, and provide timely support, fostering loyalty and satisfaction. By nurturing these relationships, businesses can increase customer retention rates and drive repeat business, ultimately boosting revenue and profitability.% Row Count 9 (+ 9)
} \tn 
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Personalization}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{With access to detailed customer profiles, businesses can personalize interactions and tailor their offerings to meet individual needs. Whether it's sending personalized email campaigns or offering targeted promotions, CRM software like EspoCRM https://www.espocrm.com empowers businesses to build stronger relationships with their customers, fostering loyalty and repeat business.% Row Count 8 (+ 8)
} \tn 
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\mymulticolumn{1}{x{5.377cm}}{\bf\textcolor{white}{Communication and Task Management}}  \tn
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\mymulticolumn{1}{x{5.377cm}}{CRM tools offer a suite of features designed to streamline communication and task management within organizations. Integration with email platforms, calendar applications, and collaboration tools ensures that team members stay connected and coordinated in their interactions with customers. Automated workflows and reminders further enhance productivity by eliminating manual tasks and ensuring no lead or opportunity falls through the cracks.% Row Count 9 (+ 9)
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% That's all folks
\end{multicols*}

\end{document}