\documentclass[10pt,a4paper]{article}

% Packages
\usepackage{fancyhdr}           % For header and footer
\usepackage{multicol}           % Allows multicols in tables
\usepackage{tabularx}           % Intelligent column widths
\usepackage{tabulary}           % Used in header and footer
\usepackage{hhline}             % Border under tables
\usepackage{graphicx}           % For images
\usepackage{xcolor}             % For hex colours
%\usepackage[utf8x]{inputenc}    % For unicode character support
\usepackage[T1]{fontenc}        % Without this we get weird character replacements
\usepackage{colortbl}           % For coloured tables
\usepackage{setspace}           % For line height
\usepackage{lastpage}           % Needed for total page number
\usepackage{seqsplit}           % Splits long words.
%\usepackage{opensans}          % Can't make this work so far. Shame. Would be lovely.
\usepackage[normalem]{ulem}     % For underlining links
% Most of the following are not required for the majority
% of cheat sheets but are needed for some symbol support.
\usepackage{amsmath}            % Symbols
\usepackage{MnSymbol}           % Symbols
\usepackage{wasysym}            % Symbols
%\usepackage[english,german,french,spanish,italian]{babel}              % Languages

% Document Info
\author{Bayan (Bayan.A)}
\pdfinfo{
  /Title (euc-engineer.pdf)
  /Creator (Cheatography)
  /Author (Bayan (Bayan.A))
  /Subject (EUC Engineer Cheat Sheet)
}

% Lengths and widths
\addtolength{\textwidth}{6cm}
\addtolength{\textheight}{-1cm}
\addtolength{\hoffset}{-3cm}
\addtolength{\voffset}{-2cm}
\setlength{\tabcolsep}{0.2cm} % Space between columns
\setlength{\headsep}{-12pt} % Reduce space between header and content
\setlength{\headheight}{85pt} % If less, LaTeX automatically increases it
\renewcommand{\footrulewidth}{0pt} % Remove footer line
\renewcommand{\headrulewidth}{0pt} % Remove header line
\renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit
% This two commands together give roughly
% the right line height in the tables
\renewcommand{\arraystretch}{1.3}
\onehalfspacing

% Commands
\newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour
\newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols
\newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns
\newcommand{\tn}{\tabularnewline} % Required as custom column type in use

% Font and Colours
\definecolor{HeadBackground}{HTML}{333333}
\definecolor{FootBackground}{HTML}{666666}
\definecolor{TextColor}{HTML}{333333}
\definecolor{DarkBackground}{HTML}{A3A3A3}
\definecolor{LightBackground}{HTML}{F3F3F3}
\renewcommand{\familydefault}{\sfdefault}
\color{TextColor}

% Header and Footer
\pagestyle{fancy}
\fancyhead{} % Set header to blank
\fancyfoot{} % Set footer to blank
\fancyhead[L]{
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{C}
    \SetRowColor{DarkBackground}
    \vspace{-7pt}
    {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent
        \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}}
    }
\end{tabulary}
\columnbreak
\begin{tabulary}{11cm}{L}
    \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{EUC Engineer Cheat Sheet}}}} \\
    \normalsize{by \textcolor{DarkBackground}{Bayan (Bayan.A)} via \textcolor{DarkBackground}{\uline{cheatography.com/122738/cs/47340/}}}
\end{tabulary}
\end{multicols}}

\fancyfoot[L]{ \footnotesize
\noindent
\begin{multicols}{3}
\begin{tabulary}{5.8cm}{LL}
  \SetRowColor{FootBackground}
  \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}}  \\
  \vspace{-2pt}Bayan (Bayan.A) \\
  \uline{cheatography.com/bayan-a} \\
  \end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}}  \\
   \vspace{-2pt}Not Yet Published.\\
   Updated 11th November, 2025.\\
   Page {\thepage} of \pageref{LastPage}.
\end{tabulary}
\vfill
\columnbreak
\begin{tabulary}{5.8cm}{L}
  \SetRowColor{FootBackground}
  \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}}  \\
  \SetRowColor{white}
  \vspace{-5pt}
  %\includegraphics[width=48px,height=48px]{dave.jpeg}
  Measure your website readability!\\
  www.readability-score.com
\end{tabulary}
\end{multicols}}




\begin{document}
\raggedright
\raggedcolumns

% Set font size to small. Switch to any value
% from this page to resize cheat sheet text:
% www.emerson.emory.edu/services/latex/latex_169.html
\footnotesize % Small font.

\begin{multicols*}{3}

\begin{tabularx}{5.377cm}{x{0.9954 cm} x{3.9816 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Intune}}  \tn
% Row 0
\SetRowColor{LightBackground}
\seqsplit{Overview} & - Intune (part of Microsoft Endpoint Manager or MEM) is the centralized cloud solution for Unified Endpoint Management (UEM). \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
 & - It enables administrators to remotely manage device configuration and security settings. \tn 
% Row Count 7 (+ 3)
% Row 2
\SetRowColor{LightBackground}
 & - Troubleshooting complex issues, such as application blocks or compliance failures, typically begins in the Troubleshooting + support page of the MEM admin center. \tn 
% Row Count 13 (+ 6)
% Row 3
\SetRowColor{white}
 & - This page is used to validate policy assignments and user licensing \tn 
% Row Count 16 (+ 3)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{Interview Prep:} \tn 
% Row Count 17 (+ 1)
% Row 5
\SetRowColor{white}
\seqsplit{Situation:} & An Autopilot enrollment failed for a user stuck at the Enrollment Status Page (ESP), indicating a required application or policy deployment had timed out. \tn 
% Row Count 22 (+ 5)
% Row 6
\SetRowColor{LightBackground}
Task: & I needed to quickly diagnose the cause of the failure using centralized tools and ensure the user was licensed and receiving the necessary security configurations. \tn 
% Row Count 28 (+ 6)
% Row 7
\SetRowColor{white}
Action: & I navigated to the Troubleshooting + support blade, confirmed the user held an Intune license, and reviewed the Device resource reports to identify the specific failed Configuration profile assignment. \tn 
% Row Count 35 (+ 7)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{0.9954 cm} x{3.9816 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Intune (cont)}}  \tn
% Row 8
\SetRowColor{LightBackground}
Result & By remediating the identified policy failure and monitoring the device status, the ESP successfully completed, allowing the user to reach a fully configured and secured desktop. \tn 
% Row Count 6 (+ 6)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.24425 cm} x{3.73275 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Active Directory}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Overview:}} & - Active Directory (AD) is an extensible directory service providing centralized management of network resources \tn 
% Row Count 4 (+ 4)
% Row 1
\SetRowColor{white}
 & - It utilizes logical components like Domains and Organizational Units (OUs) to structure the directory. \tn 
% Row Count 8 (+ 4)
% Row 2
\SetRowColor{LightBackground}
 & - Certain critical, single-master operations (FSMO roles) must be carefully controlled on authoritative domain controllers. \tn 
% Row Count 13 (+ 5)
% Row 3
\SetRowColor{white}
 & - Examples of FSMO roles include the Schema master (for making schema changes) and the PDC emulator (responsible for processing and replicating password changes). \tn 
% Row Count 19 (+ 6)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Interview Prep:}}} \tn 
% Row Count 20 (+ 1)
% Row 5
\SetRowColor{white}
{\bf{Situation}} & The Schema master role holder was failing due to disk corruption, jeopardizing the integrity of the directory schema and preventing necessary modifications. \tn 
% Row Count 26 (+ 6)
% Row 6
\SetRowColor{LightBackground}
{\bf{Task}} & I needed to quickly perform a forcible seizure of the Schema master role to a standby domain controller to restore the ability to make forest-wide schema changes. \tn 
% Row Count 32 (+ 6)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{1.24425 cm} x{3.73275 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Active Directory (cont)}}  \tn
% Row 7
\SetRowColor{LightBackground}
{\bf{Action}} & I used the NTDSUTIL command-line utility to seize the Schema master role onto a prepared domain controller, bypassing the standard transfer process due to the failure of the original server. \tn 
% Row Count 7 (+ 7)
% Row 8
\SetRowColor{white}
{\bf{Result}} & The critical single-master operation was immediately restored on a new domain controller, ensuring the integrity and functionality of the directory schema across the forest. \tn 
% Row Count 13 (+ 6)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.29402 cm} x{3.68298 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Citrix}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Overview}} & - In virtual desktop environments (like those managed by Citrix), performance optimization tools are needed to achieve high user density and fast logon times. \tn 
% Row Count 6 (+ 6)
% Row 1
\SetRowColor{white}
 & - Ivanti Environment Manager (EM) is frequently used, employing a unique multi-threaded engine that delivers fast logon times. \tn 
% Row Count 11 (+ 5)
% Row 2
\SetRowColor{LightBackground}
 & - EM provides granular, contextual policy control and personalization. \tn 
% Row Count 14 (+ 3)
% Row 3
\SetRowColor{white}
 & - This dynamic policy delivery is more precise and generally faster than relying solely on traditional Microsoft Group Policy Objects (GPOs) \tn 
% Row Count 19 (+ 5)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Interview Prep}}} \tn 
% Row Count 20 (+ 1)
% Row 5
\SetRowColor{white}
{\bf{Situation:}} & Users in a XenApp session host farm experienced erratic desktop personalization and slow application start times because traditional GPOs lacked the necessary granularity and context awareness. \tn 
% Row Count 27 (+ 7)
% Row 6
\SetRowColor{LightBackground}
{\bf{Task:}} & I was required to implement Ivanti Environment Manager to deliver a consistent, personalized desktop experience with fine-grained contextual control, thereby accelerating logon times. \tn 
% Row Count 34 (+ 7)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{1.29402 cm} x{3.68298 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Citrix (cont)}}  \tn
% Row 7
\SetRowColor{LightBackground}
{\bf{Action:}} & I configured EM to decouple the user's settings and applied contextual policy based on factors like user group membership, leveraging its dynamic policy engine instead of slower, sequential GPO processing. \tn 
% Row Count 8 (+ 8)
% Row 8
\SetRowColor{white}
{\emph{*Result:}} & The implementation resulted in faster possible logon times and ensured that users maintained the same personalized desktop experience as they moved between different session hosts. \tn 
% Row Count 15 (+ 7)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}

\begin{tabularx}{5.377cm}{x{1.29402 cm} x{3.68298 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Laptop building process to Windows 11}}  \tn
% Row 0
\SetRowColor{LightBackground}
{\bf{Overview}} & - The modern deployment process uses Windows Autopilot for corporate laptops running Windows 11rn process for deploying corporate laptops to Windows 11 uses Windows Autopilot, which pre-registers the device hash and automates the Out-of-box experience (OOBE) into MEM management. \tn 
% Row Count 10 (+ 10)
% Row 1
\SetRowColor{white}
 & - Autopilot pre-registers the device hash and automates the Out-of-box experience (OOBE) into MEM management \tn 
% Row Count 14 (+ 4)
% Row 2
\SetRowColor{LightBackground}
 & - The Enrolment Status Page (ESP) is a critical phase that delays desktop access. \tn 
% Row Count 17 (+ 3)
% Row 3
\SetRowColor{white}
 & - This delay ensures that essential security settings, such as those meeting Cyber Essentials requirements, are successfully applied before the user gains control \tn 
% Row Count 23 (+ 6)
% Row 4
\SetRowColor{LightBackground}
\mymulticolumn{2}{x{5.377cm}}{{\bf{Interview Prep:}}} \tn 
% Row Count 24 (+ 1)
% Row 5
\SetRowColor{white}
{\bf{Situation:}} & During the deployment of a new batch of Windows 11 laptops via Autopilot, we needed to ensure all devices met the Secure Configuration criteria of Cyber Essentials immediately. \tn 
% Row Count 31 (+ 7)
\end{tabularx}
\par\addvspace{1.3em}

\vfill
\columnbreak
\begin{tabularx}{5.377cm}{x{1.29402 cm} x{3.68298 cm} }
\SetRowColor{DarkBackground}
\mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{Laptop building process to Windows 11 (cont)}}  \tn
% Row 6
\SetRowColor{LightBackground}
{\bf{Task:}} & The specific requirement was to enforce the mandatory use of device unlocking credentials, requiring a minimum PIN length of at least 6 characters. \tn 
% Row Count 6 (+ 6)
% Row 7
\SetRowColor{white}
{\bf{Action:}} & I used Intune's Compliance Policy or a Device Restriction Profile to enforce the minimum length requirement for device unlocking credentials, targeting the Windows 11 device group. \tn 
% Row Count 13 (+ 7)
% Row 8
\SetRowColor{LightBackground}
{\bf{Result:}} & The policy successfully applied during the ESP, ensuring all new devices automatically enforced the strong device access control required to meet the necessary security baseline upon first user login. \tn 
% Row Count 20 (+ 7)
\hhline{>{\arrayrulecolor{DarkBackground}}--}
\end{tabularx}
\par\addvspace{1.3em}


% That's all folks
\end{multicols*}

\end{document}