\documentclass[10pt,a4paper]{article} % Packages \usepackage{fancyhdr} % For header and footer \usepackage{multicol} % Allows multicols in tables \usepackage{tabularx} % Intelligent column widths \usepackage{tabulary} % Used in header and footer \usepackage{hhline} % Border under tables \usepackage{graphicx} % For images \usepackage{xcolor} % For hex colours %\usepackage[utf8x]{inputenc} % For unicode character support \usepackage[T1]{fontenc} % Without this we get weird character replacements \usepackage{colortbl} % For coloured tables \usepackage{setspace} % For line height \usepackage{lastpage} % Needed for total page number \usepackage{seqsplit} % Splits long words. %\usepackage{opensans} % Can't make this work so far. Shame. Would be lovely. \usepackage[normalem]{ulem} % For underlining links % Most of the following are not required for the majority % of cheat sheets but are needed for some symbol support. \usepackage{amsmath} % Symbols \usepackage{MnSymbol} % Symbols \usepackage{wasysym} % Symbols %\usepackage[english,german,french,spanish,italian]{babel} % Languages % Document Info \author{Bayan (Bayan.A)} \pdfinfo{ /Title (comptia-itf-fundamentals-essentials.pdf) /Creator (Cheatography) /Author (Bayan (Bayan.A)) /Subject (CompTIA ITF + Fundamentals Essentials Cheat Sheet) } % Lengths and widths \addtolength{\textwidth}{6cm} \addtolength{\textheight}{-1cm} \addtolength{\hoffset}{-3cm} \addtolength{\voffset}{-2cm} \setlength{\tabcolsep}{0.2cm} % Space between columns \setlength{\headsep}{-12pt} % Reduce space between header and content \setlength{\headheight}{85pt} % If less, LaTeX automatically increases it \renewcommand{\footrulewidth}{0pt} % Remove footer line \renewcommand{\headrulewidth}{0pt} % Remove header line \renewcommand{\seqinsert}{\ifmmode\allowbreak\else\-\fi} % Hyphens in seqsplit % This two commands together give roughly % the right line height in the tables \renewcommand{\arraystretch}{1.3} \onehalfspacing % Commands \newcommand{\SetRowColor}[1]{\noalign{\gdef\RowColorName{#1}}\rowcolor{\RowColorName}} % Shortcut for row colour \newcommand{\mymulticolumn}[3]{\multicolumn{#1}{>{\columncolor{\RowColorName}}#2}{#3}} % For coloured multi-cols \newcolumntype{x}[1]{>{\raggedright}p{#1}} % New column types for ragged-right paragraph columns \newcommand{\tn}{\tabularnewline} % Required as custom column type in use % Font and Colours \definecolor{HeadBackground}{HTML}{333333} \definecolor{FootBackground}{HTML}{666666} \definecolor{TextColor}{HTML}{333333} \definecolor{DarkBackground}{HTML}{A30903} \definecolor{LightBackground}{HTML}{FCF7F7} \renewcommand{\familydefault}{\sfdefault} \color{TextColor} % Header and Footer \pagestyle{fancy} \fancyhead{} % Set header to blank \fancyfoot{} % Set footer to blank \fancyhead[L]{ \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{C} \SetRowColor{DarkBackground} \vspace{-7pt} {\parbox{\dimexpr\textwidth-2\fboxsep\relax}{\noindent \hspace*{-6pt}\includegraphics[width=5.8cm]{/web/www.cheatography.com/public/images/cheatography_logo.pdf}} } \end{tabulary} \columnbreak \begin{tabulary}{11cm}{L} \vspace{-2pt}\large{\bf{\textcolor{DarkBackground}{\textrm{CompTIA ITF + Fundamentals Essentials Cheat Sheet}}}} \\ \normalsize{by \textcolor{DarkBackground}{Bayan (Bayan.A)} via \textcolor{DarkBackground}{\uline{cheatography.com/122738/cs/34506/}}} \end{tabulary} \end{multicols}} \fancyfoot[L]{ \footnotesize \noindent \begin{multicols}{3} \begin{tabulary}{5.8cm}{LL} \SetRowColor{FootBackground} \mymulticolumn{2}{p{5.377cm}}{\bf\textcolor{white}{Cheatographer}} \\ \vspace{-2pt}Bayan (Bayan.A) \\ \uline{cheatography.com/bayan-a} \\ \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Cheat Sheet}} \\ \vspace{-2pt}Not Yet Published.\\ Updated 5th October, 2022.\\ Page {\thepage} of \pageref{LastPage}. \end{tabulary} \vfill \columnbreak \begin{tabulary}{5.8cm}{L} \SetRowColor{FootBackground} \mymulticolumn{1}{p{5.377cm}}{\bf\textcolor{white}{Sponsor}} \\ \SetRowColor{white} \vspace{-5pt} %\includegraphics[width=48px,height=48px]{dave.jpeg} Measure your website readability!\\ www.readability-score.com \end{tabulary} \end{multicols}} \begin{document} \raggedright \raggedcolumns % Set font size to small. Switch to any value % from this page to resize cheat sheet text: % www.emerson.emory.edu/services/latex/latex_169.html \footnotesize % Small font. \begin{multicols*}{3} \begin{tabularx}{5.377cm}{x{1.96811 cm} x{1.96811 cm} p{0.64078 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.1}}}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{{\bf{Compare/contrast common OS's, functions \& features}}} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} & {\bf{Mobile types:}} & Apple iOS \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} & & \seqsplit{Android} \tn % Row Count 6 (+ 2) % Row 3 \SetRowColor{white} & & \seqsplit{Windows} Phone \tn % Row Count 9 (+ 3) % Row 4 \SetRowColor{LightBackground} & & \seqsplit{Blackberry} \tn % Row Count 11 (+ 2) % Row 5 \SetRowColor{white} & {\bf{Workstation types:}} & \seqsplit{Windows} \tn % Row Count 13 (+ 2) % Row 6 \SetRowColor{LightBackground} & & Mac \tn % Row Count 14 (+ 1) % Row 7 \SetRowColor{white} & & Linux \tn % Row Count 15 (+ 1) % Row 8 \SetRowColor{LightBackground} & & \seqsplit{Chrome} OS \tn % Row Count 17 (+ 2) % Row 9 \SetRowColor{white} & Open source vs commercial & \tn % Row Count 19 (+ 2) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{{\bf{Software compatibility for different OS types and versions}}} \tn % Row Count 21 (+ 2) % Row 11 \SetRowColor{white} Awareness of hardware compatibility for OS support & 32bit vs. 64bit operating systems & \tn % Row Count 24 (+ 3) % Row 12 \SetRowColor{LightBackground} Basic functions of an operating system & Interface between user and machine & \tn % Row Count 27 (+ 3) % Row 13 \SetRowColor{white} & Coordination of hardware components & \tn % Row Count 30 (+ 3) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{5.377cm}{x{1.96811 cm} x{1.96811 cm} p{0.64078 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.1}} (cont)}} \tn % Row 14 \SetRowColor{LightBackground} & Provides environment for software to function & \tn % Row Count 3 (+ 3) % Row 15 \SetRowColor{white} & Monitors system health and functionality & \tn % Row Count 6 (+ 3) % Row 16 \SetRowColor{LightBackground} & Displays structure / directories for data management & \tn % Row Count 10 (+ 4) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{0.9154 cm} x{1.41887 cm} x{2.24273 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.2}}}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{dentify common programs, applications and their purpose} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Types: & \seqsplit{Productivity} Software & - Word processing \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} & & - Spreadsheet software \tn % Row Count 6 (+ 2) % Row 3 \SetRowColor{white} & & - Email software \tn % Row Count 7 (+ 1) % Row 4 \SetRowColor{LightBackground} & & - Basic database software \tn % Row Count 9 (+ 2) % Row 5 \SetRowColor{white} & & - PDF viewers/creators \tn % Row Count 11 (+ 2) % Row 6 \SetRowColor{LightBackground} & & - Presentation software \tn % Row Count 13 (+ 2) % Row 7 \SetRowColor{white} & & - Desktop publishing software \tn % Row Count 15 (+ 2) % Row 8 \SetRowColor{LightBackground} & & - Personal Information Manager \tn % Row Count 17 (+ 2) % Row 9 \SetRowColor{white} & & - Remote desktop software \tn % Row Count 19 (+ 2) % Row 10 \SetRowColor{LightBackground} & \seqsplit{Collaboration} Software & - Online workspace \tn % Row Count 21 (+ 2) % Row 11 \SetRowColor{white} & & - Document storage/sharing \tn % Row Count 23 (+ 2) % Row 12 \SetRowColor{LightBackground} & & - Screen sharing software \tn % Row Count 25 (+ 2) % Row 13 \SetRowColor{white} & & - Video conferencing software \tn % Row Count 27 (+ 2) % Row 14 \SetRowColor{LightBackground} & & - nstant messaging software \tn % Row Count 29 (+ 2) % Row 15 \SetRowColor{white} & & - Email software \tn % Row Count 30 (+ 1) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{5.377cm}{x{0.9154 cm} x{1.41887 cm} x{2.24273 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.2}} (cont)}} \tn % Row 16 \SetRowColor{LightBackground} & Utility Software & - Utility Software \tn % Row Count 2 (+ 2) % Row 17 \SetRowColor{white} & & - Software firewalls \tn % Row Count 4 (+ 2) % Row 18 \SetRowColor{LightBackground} & & - \seqsplit{Diagnostic/maintenance} software \tn % Row Count 6 (+ 2) % Row 19 \SetRowColor{white} & & - Compression software \tn % Row Count 8 (+ 2) % Row 20 \SetRowColor{LightBackground} & Specialized Software & - CAD \tn % Row Count 10 (+ 2) % Row 21 \SetRowColor{white} & & - Graphic design \tn % Row Count 11 (+ 1) % Row 22 \SetRowColor{LightBackground} & & - Medical \tn % Row Count 12 (+ 1) % Row 23 \SetRowColor{white} & & - Scientific \tn % Row Count 13 (+ 1) % Row 24 \SetRowColor{LightBackground} & & - Financial \tn % Row Count 14 (+ 1) % Row 25 \SetRowColor{white} & & - Gaming \tn % Row Count 15 (+ 1) % Row 26 \SetRowColor{LightBackground} & & - Entertainment \tn % Row Count 16 (+ 1) % Row 27 \SetRowColor{white} & Open source vs. commercial & \tn % Row Count 19 (+ 3) % Row 28 \SetRowColor{LightBackground} \seqsplit{Platforms} & Mobile & \tn % Row Count 21 (+ 2) % Row 29 \SetRowColor{white} & Desktop & \tn % Row Count 22 (+ 1) % Row 30 \SetRowColor{LightBackground} & Web-based & \tn % Row Count 23 (+ 1) % Row 31 \SetRowColor{white} Common \seqsplit{file-types} & Documents & txt, rtf, doc/docx, xls/xlsx, ppt/pptx, pdf \tn % Row Count 26 (+ 3) % Row 32 \SetRowColor{LightBackground} & Audio & mp3, wav, flac, aac, m4a \tn % Row Count 28 (+ 2) % Row 33 \SetRowColor{white} & Images & jpg, gif, tiff, pag, bmp \tn % Row Count 30 (+ 2) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{5.377cm}{x{0.9154 cm} x{1.41887 cm} x{2.24273 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.2}} (cont)}} \tn % Row 34 \SetRowColor{LightBackground} & Video & mpg, mp4, flv, wmv, avi \tn % Row Count 2 (+ 2) % Row 35 \SetRowColor{white} & Executables & exe, msi, app, bat, scexe \tn % Row Count 4 (+ 2) % Row 36 \SetRowColor{LightBackground} & Compression formats & rar, tar, zip, dmg, iso, 7zip/7z, gzip/gz, jar \tn % Row Count 7 (+ 3) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.60889 cm} x{1.51041 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.3}}}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Given a scenario, use software management best practices} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} nstall / uninstall & OS features & \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} & Applications & \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} & Drivers & \tn % Row Count 5 (+ 1) % Row 4 \SetRowColor{LightBackground} Patching / updates for OS, drivers, applications and security software & Scheduling & \tn % Row Count 9 (+ 4) % Row 5 \SetRowColor{white} & Frequency & \tn % Row Count 10 (+ 1) % Row 6 \SetRowColor{LightBackground} & Automatics updates & \tn % Row Count 12 (+ 2) % Row 7 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Software version identification and compatibility} \tn % Row Count 13 (+ 1) % Row 8 \SetRowColor{LightBackground} Licensing & Products keys & \tn % Row Count 14 (+ 1) % Row 9 \SetRowColor{white} & \seqsplit{Single/multi-license} & \tn % Row Count 16 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.87657 cm} x{2.24273 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{{\bf{1.4}}}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Identify the following alternative technologies and their purpose} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Virtualization & Physical machine vs. virtual machine & \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} Cloud Computing & Streaming media(audio/video) & \tn % Row Count 6 (+ 2) % Row 3 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Web applications} \tn % Row Count 7 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{VoIP} \tn % Row Count 8 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Telepresence} \tn % Row Count 9 (+ 1) % Row 6 \SetRowColor{LightBackground} Gesture-based interaction & Swiping & \tn % Row Count 11 (+ 2) % Row 7 \SetRowColor{white} & Pinch-to-zoom & \tn % Row Count 12 (+ 1) % Row 8 \SetRowColor{LightBackground} & Kinetics & \tn % Row Count 13 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.9908 cm} x{2.9862 cm} } \SetRowColor{DarkBackground} \mymulticolumn{2}{x{5.377cm}}{\bf\textcolor{white}{1.5}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Explain the basic software features and functions of wireless devices} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Unlocking/security} \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} Bluetooth pairing & Hands free \tn % Row Count 5 (+ 2) % Row 3 \SetRowColor{white} & Data transfer \tn % Row Count 6 (+ 1) % Row 4 \SetRowColor{LightBackground} Wireless connection setup & Verify wireless capabilities \tn % Row Count 8 (+ 2) % Row 5 \SetRowColor{white} & Turn on WiFi \tn % Row Count 9 (+ 1) % Row 6 \SetRowColor{LightBackground} & Locate SSID \tn % Row Count 10 (+ 1) % Row 7 \SetRowColor{white} & Enter wireless password(if applicable) \tn % Row Count 12 (+ 2) % Row 8 \SetRowColor{LightBackground} & Verify Internet connection \tn % Row Count 14 (+ 2) % Row 9 \SetRowColor{white} Email configuration & POP3 \tn % Row Count 16 (+ 2) % Row 10 \SetRowColor{LightBackground} & IMAP \tn % Row Count 17 (+ 1) % Row 11 \SetRowColor{white} & SMTP \tn % Row Count 18 (+ 1) % Row 12 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Screen orientation} \tn % Row Count 19 (+ 1) % Row 13 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Synchronization configuration} \tn % Row Count 20 (+ 1) % Row 14 \SetRowColor{LightBackground} \mymulticolumn{2}{x{5.377cm}}{Airplane mode} \tn % Row Count 21 (+ 1) % Row 15 \SetRowColor{white} \mymulticolumn{2}{x{5.377cm}}{Stores for mobile applications} \tn % Row Count 22 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}--} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.41887 cm} x{1.60195 cm} x{1.55618 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{2.0}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Identify basic wired and wireless peripherals and their purpose} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Putput devices & Printer: & - Laser \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} & & - Inkjet \tn % Row Count 5 (+ 1) % Row 3 \SetRowColor{white} & & - Thermal \tn % Row Count 6 (+ 1) % Row 4 \SetRowColor{LightBackground} & Display devices: & - Flatscreen \tn % Row Count 8 (+ 2) % Row 5 \SetRowColor{white} & & - CRT \tn % Row Count 9 (+ 1) % Row 6 \SetRowColor{LightBackground} & & - Projection \tn % Row Count 10 (+ 1) % Row 7 \SetRowColor{white} & Speakers & \tn % Row Count 11 (+ 1) % Row 8 \SetRowColor{LightBackground} Input devices & Keyboard & \tn % Row Count 13 (+ 2) % Row 9 \SetRowColor{white} & Pointing devices & Mouse \tn % Row Count 15 (+ 2) % Row 10 \SetRowColor{LightBackground} & & Touchpad \tn % Row Count 16 (+ 1) % Row 11 \SetRowColor{white} & & - Joystick \tn % Row Count 17 (+ 1) % Row 12 \SetRowColor{LightBackground} & & Stylus pen \tn % Row Count 18 (+ 1) % Row 13 \SetRowColor{white} & & Trackball \tn % Row Count 19 (+ 1) % Row 14 \SetRowColor{LightBackground} & Scanner & \tn % Row Count 20 (+ 1) % Row 15 \SetRowColor{white} & Microphone & \tn % Row Count 21 (+ 1) % Row 16 \SetRowColor{LightBackground} & Webcam & \tn % Row Count 22 (+ 1) % Row 17 \SetRowColor{white} Input \& Output devices & Fax & \tn % Row Count 24 (+ 2) % Row 18 \SetRowColor{LightBackground} & External storage devices & Flash drive \tn % Row Count 26 (+ 2) % Row 19 \SetRowColor{white} & & External hard drive \tn % Row Count 28 (+ 2) % Row 20 \SetRowColor{LightBackground} & & \seqsplit{CD/DVD/Blu-Ray} \tn % Row Count 30 (+ 2) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{5.377cm}{x{1.41887 cm} x{1.60195 cm} x{1.55618 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{2.0 (cont)}} \tn % Row 21 \SetRowColor{LightBackground} & & Network Attached Storage \tn % Row Count 2 (+ 2) % Row 22 \SetRowColor{white} & & Memory card \tn % Row Count 3 (+ 1) % Row 23 \SetRowColor{LightBackground} & & Mobile media players \tn % Row Count 5 (+ 2) % Row 24 \SetRowColor{white} & & Smart phone \tn % Row Count 6 (+ 1) % Row 25 \SetRowColor{LightBackground} & Touchscreen display & \tn % Row Count 8 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.50347 cm} x{3.61583 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{2.2}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Compare and contrast common computer connector types} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Video & VGA, DVI, HDMI, Display port/Thunderbolt, USB, S-video, Component - RGB & \tn % Row Count 5 (+ 3) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{FireWire} \tn % Row Count 6 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{eSATA} \tn % Row Count 7 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Thunderbolt} \tn % Row Count 8 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{USB} \tn % Row Count 9 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{PS/2} \tn % Row Count 10 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Parallel} \tn % Row Count 11 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Serial} \tn % Row Count 12 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{RJ-45} \tn % Row Count 13 (+ 1) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{RJ-11} \tn % Row Count 14 (+ 1) % Row 11 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Audio} \tn % Row Count 15 (+ 1) % Row 12 \SetRowColor{LightBackground} Power & AC/DC & \tn % Row Count 17 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.01388 cm} x{2.10542 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{2.3}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Identify the purpose of internal computer components} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{CPU} \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Power Supply} \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{RAM} \tn % Row Count 5 (+ 1) % Row 4 \SetRowColor{LightBackground} Storage & - Optical drive & \tn % Row Count 6 (+ 1) % Row 5 \SetRowColor{white} & - Hard drive & \tn % Row Count 7 (+ 1) % Row 6 \SetRowColor{LightBackground} & - Solid state drive & \tn % Row Count 9 (+ 2) % Row 7 \SetRowColor{white} Expansion cards & - Video card & \tn % Row Count 10 (+ 1) % Row 8 \SetRowColor{LightBackground} & - Audio card & \tn % Row Count 11 (+ 1) % Row 9 \SetRowColor{white} & - NEtwork card & \tn % Row Count 12 (+ 1) % Row 10 \SetRowColor{LightBackground} & - Modem & \tn % Row Count 13 (+ 1) % Row 11 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Motherboard/mainboard} \tn % Row Count 14 (+ 1) % Row 12 \SetRowColor{LightBackground} System cooling & - Case fans & \tn % Row Count 15 (+ 1) % Row 13 \SetRowColor{white} & CPU fans & \tn % Row Count 16 (+ 1) % Row 14 \SetRowColor{LightBackground} & Liquid cooling & \tn % Row Count 17 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.87657 cm} x{2.24273 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{3.1 Security}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Define basic security threats} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Malware & Virus & \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} & Trojan & \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} & Spyware & \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} & Ransomware & \tn % Row Count 5 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Phishing} \tn % Row Count 6 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Social engineering} \tn % Row Count 7 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Spam} \tn % Row Count 8 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Password cracking} \tn % Row Count 9 (+ 1) % Row 9 \SetRowColor{white} Physical security & - Hardware theft & \tn % Row Count 11 (+ 2) % Row 10 \SetRowColor{LightBackground} & - Software/license theft & \tn % Row Count 13 (+ 2) % Row 11 \SetRowColor{white} & - Shoulder surfing & \tn % Row Count 14 (+ 1) % Row 12 \SetRowColor{LightBackground} & - Dumpster diving & \tn % Row Count 15 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.23579 cm} x{2.10542 cm} x{1.23579 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{3.2}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Given a scenario, use security best practices} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Password \seqsplit{management} & Password complexity & \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} & Change default passwords & \tn % Row Count 5 (+ 2) % Row 3 \SetRowColor{white} & Password confidentiality & \tn % Row Count 7 (+ 2) % Row 4 \SetRowColor{LightBackground} & Password expiration & \tn % Row Count 9 (+ 2) % Row 5 \SetRowColor{white} & Password reuse & \tn % Row Count 10 (+ 1) % Row 6 \SetRowColor{LightBackground} & Awareness of Single Sign On & \tn % Row Count 12 (+ 2) % Row 7 \SetRowColor{white} Device hardening & Disable unused features & - Disable Bluetooth \tn % Row Count 14 (+ 2) % Row 8 \SetRowColor{LightBackground} & & - Disable NFC \tn % Row Count 16 (+ 2) % Row 9 \SetRowColor{white} & Timeout/lock options & \tn % Row Count 18 (+ 2) % Row 10 \SetRowColor{LightBackground} & Enable security oftware/features & - Software firewall \tn % Row Count 20 (+ 2) % Row 11 \SetRowColor{white} & & - \seqsplit{Anti-malware} \tn % Row Count 22 (+ 2) % Row 12 \SetRowColor{LightBackground} & Encryption options & \tn % Row Count 23 (+ 1) % Row 13 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Open WiFi vs. secure WiFi} \tn % Row Count 24 (+ 1) % Row 14 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Multifactor authentication} \tn % Row Count 25 (+ 1) % Row 15 \SetRowColor{white} \seqsplit{Suspicious} emails & - Attachments & \tn % Row Count 27 (+ 2) % Row 16 \SetRowColor{LightBackground} & - Hyperlinks & \tn % Row Count 28 (+ 1) % Row 17 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Act on security software alerts} \tn % Row Count 29 (+ 1) % Row 18 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Admin vs.user vs. guest account} \tn % Row Count 30 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.41887 cm} x{1.69349 cm} x{1.46464 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{3.3}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Given a scenario, use web-browsing best practices} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \seqsplit{Recognize...} & ... a secure \seqsplit{connection/website} & https, lock symbol \tn % Row Count 4 (+ 3) % Row 2 \SetRowColor{LightBackground} & ... invalid certificate warnings & \tn % Row Count 7 (+ 3) % Row 3 \SetRowColor{white} & ...suspicious links & \tn % Row Count 9 (+ 2) % Row 4 \SetRowColor{LightBackground} & ...suspicious banner ads & \tn % Row Count 11 (+ 2) % Row 5 \SetRowColor{white} & ...adware symptoms & - constant popups \tn % Row Count 13 (+ 2) % Row 6 \SetRowColor{LightBackground} & & - homepage redirection \tn % Row Count 15 (+ 2) % Row 7 \SetRowColor{white} & & - Search engine \seqsplit{redirections} \tn % Row Count 18 (+ 3) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Limit the use of personal information (PII)} \tn % Row Count 19 (+ 1) % Row 9 \SetRowColor{white} Update browsers and plugins & - Avoid use of legacy browsers & \tn % Row Count 22 (+ 3) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Disable unneeded/suspicious browser plugins, toolbars and extensions} \tn % Row Count 24 (+ 2) % Row 11 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Disable autofill forms/passwords} \tn % Row Count 25 (+ 1) % Row 12 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Clear browser cache/history/cookies} \tn % Row Count 26 (+ 1) % Row 13 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Recognize untrusted source warnings} \tn % Row Count 27 (+ 1) % Row 14 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Risks of using public workstations} \tn % Row Count 28 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.4577 cm} x{3.6616 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{4.1}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Given a scenario, set up and configure a basic SOHO router (wired / wireless)} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} & - Verify wired connection, if applicable & \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} & Set WEP vs. WPA vs. WPA2 & \tn % Row Count 5 (+ 1) % Row 3 \SetRowColor{white} & Change SSID from default & \tn % Row Count 6 (+ 1) % Row 4 \SetRowColor{LightBackground} & Apply a new wireless password & \tn % Row Count 7 (+ 1) % Row 5 \SetRowColor{white} & Change admin password for router & \tn % Row Count 9 (+ 2) % Row 6 \SetRowColor{LightBackground} & Connect to the new network & \tn % Row Count 10 (+ 1) % Row 7 \SetRowColor{white} & Verify internet connectivity & \tn % Row Count 11 (+ 1) % Row 8 \SetRowColor{LightBackground} & Update firmware if necessary & \tn % Row Count 12 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{p{0.4577 cm} x{3.6616 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{4.2}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Compare and contrast cellular, wireless and wired data connections} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} & High vs. low mobility & \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} & High vs. low availability & \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} & High vs. low throughput/bandwidth & \tn % Row Count 6 (+ 2) % Row 4 \SetRowColor{LightBackground} & High vs. low reliability & \tn % Row Count 7 (+ 1) % Row 5 \SetRowColor{white} & Connection delay & \tn % Row Count 8 (+ 1) % Row 6 \SetRowColor{LightBackground} & Number of concurrent connections & \tn % Row Count 9 (+ 1) % Row 7 \SetRowColor{white} & Levels of security & \tn % Row Count 10 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.23579 cm} x{1.41887 cm} x{1.92234 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{4.3}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Compare and contrast different methods of sharing and storage} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} HTTP vs. HTTPS & - \seqsplit{Browser-based} file downloads & \tn % Row Count 5 (+ 3) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{FTP vs. FTPS vs. SFTP (Secure File Transfer Protocol)} \tn % Row Count 7 (+ 2) % Row 3 \SetRowColor{white} Local vs. hosted storage & Cloud-based services & - Cloud-based collaborative applications \tn % Row Count 10 (+ 3) % Row 4 \SetRowColor{LightBackground} & & Cloud-based storage \tn % Row Count 12 (+ 2) % Row 5 \SetRowColor{white} & File and print sharing & Workgroup \tn % Row Count 14 (+ 2) % Row 6 \SetRowColor{LightBackground} & & Homegroup \tn % Row Count 15 (+ 1) % Row 7 \SetRowColor{white} & Network drives & \tn % Row Count 17 (+ 2) % Row 8 \SetRowColor{LightBackground} & Netword attached storage & \tn % Row Count 19 (+ 2) % Row 9 \SetRowColor{white} & Direct attached storage & \tn % Row Count 21 (+ 2) % Row 10 \SetRowColor{LightBackground} & External hard drives & \tn % Row Count 23 (+ 2) % Row 11 \SetRowColor{white} \seqsplit{Peer-to-peer} & Local adhoc network & - Bluetooth sharing \tn % Row Count 25 (+ 2) % Row 12 \SetRowColor{LightBackground} & Direct \seqsplit{link(PC-to-PC)} & \tn % Row Count 27 (+ 2) % Row 13 \SetRowColor{white} & Online \seqsplit{peer-to-peer} network & \tn % Row Count 30 (+ 3) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{5.377cm}{x{1.23579 cm} x{1.41887 cm} x{1.92234 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{4.3 (cont)}} \tn % Row 14 \SetRowColor{LightBackground} Network vs. local printing & USB & \tn % Row Count 3 (+ 3) % Row 15 \SetRowColor{white} & \seqsplit{Wireless/wired} network & \tn % Row Count 5 (+ 2) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.51735 cm} x{1.60195 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{5.1}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Perform appropriate steps to set up a basic workstation} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Plug in cables} \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Power on computer} \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} Follow initial operating system setup wizard & -Localization settings & \tn % Row Count 6 (+ 2) % Row 4 \SetRowColor{LightBackground} & - Screen resolution & \tn % Row Count 8 (+ 2) % Row 5 \SetRowColor{white} & - Audio settings & \tn % Row Count 10 (+ 2) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Install security software} \tn % Row Count 11 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Configure peripherals (if applicable)} \tn % Row Count 12 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Uninstall unneeded software (if applicable)} \tn % Row Count 13 (+ 1) % Row 9 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Configure and verify internet connection} \tn % Row Count 14 (+ 1) % Row 10 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Install additional software (if applicable)} \tn % Row Count 15 (+ 1) % Row 11 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Run software and security updates} \tn % Row Count 16 (+ 1) % Row 12 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Other user accounts (if applicable)} \tn % Row Count 17 (+ 1) % Row 13 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Basic cable management} \tn % Row Count 18 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.97505 cm} p{1.14425 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{5.2}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Explain the basic methods of navigating an operating system} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Executing programs} \tn % Row Count 3 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Difference between shortcuts and files} \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} Manipulating files & Open & \tn % Row Count 5 (+ 1) % Row 4 \SetRowColor{LightBackground} & Edit & \tn % Row Count 6 (+ 1) % Row 5 \SetRowColor{white} & Save & \tn % Row Count 7 (+ 1) % Row 6 \SetRowColor{LightBackground} & Move & \tn % Row Count 8 (+ 1) % Row 7 \SetRowColor{white} & Copy & \tn % Row Count 9 (+ 1) % Row 8 \SetRowColor{LightBackground} & Cut & \tn % Row Count 10 (+ 1) % Row 9 \SetRowColor{white} & Paste & \tn % Row Count 11 (+ 1) % Row 10 \SetRowColor{LightBackground} & Delete & \tn % Row Count 12 (+ 1) % Row 11 \SetRowColor{white} & Rename & \tn % Row Count 13 (+ 1) % Row 12 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Read-only vs. modifiable files} \tn % Row Count 14 (+ 1) % Row 13 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Navigate a file structure} \tn % Row Count 15 (+ 1) % Row 14 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Search, sort and display files} \tn % Row Count 16 (+ 1) % Row 15 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Create screen captures} \tn % Row Count 17 (+ 1) % Row 16 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Navigate with hot keys} \tn % Row Count 18 (+ 1) % Row 17 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Folder and file size} \tn % Row Count 19 (+ 1) % Row 18 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Accessibility options} \tn % Row Count 20 (+ 1) % Row 19 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Folder and file permissions} \tn % Row Count 21 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{2.24273 cm} x{1.87657 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{5.3}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Given a scenario, implement basic support concepts} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} Check for external issues & Loose cables / connections & \tn % Row Count 3 (+ 2) % Row 2 \SetRowColor{LightBackground} & Power & \tn % Row Count 4 (+ 1) % Row 3 \SetRowColor{white} & Physical damage & \tn % Row Count 5 (+ 1) % Row 4 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Manufacturer documentation} \tn % Row Count 6 (+ 1) % Row 5 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Manufacturer websites} \tn % Row Count 7 (+ 1) % Row 6 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Technical community groups} \tn % Row Count 8 (+ 1) % Row 7 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Internet search engine} \tn % Row Count 9 (+ 1) % Row 8 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Contact technical support} \tn % Row Count 10 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.69349 cm} x{2.42581 cm} p{0.4577 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{5.4}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Explain basic backup concepts} \tn % Row Count 1 (+ 1) % Row 1 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Importance of backups} \tn % Row Count 2 (+ 1) % Row 2 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Scheduling} \tn % Row Count 3 (+ 1) % Row 3 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Frequency} \tn % Row Count 4 (+ 1) % Row 4 \SetRowColor{LightBackground} Storage mediums & - Locally attached storage & \tn % Row Count 6 (+ 2) % Row 5 \SetRowColor{white} & - Offsite/cloud-based & \tn % Row Count 7 (+ 1) % Row 6 \SetRowColor{LightBackground} & -Network attached storage & \tn % Row Count 9 (+ 2) % Row 7 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Backup verification and testing} \tn % Row Count 10 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} \begin{tabularx}{5.377cm}{x{1.41887 cm} x{2.15119 cm} x{1.00694 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{5.5}} \tn % Row 0 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Describe the importance and impact of various environmental and safety concepts} \tn % Row Count 2 (+ 2) % Row 1 \SetRowColor{white} Propoer disposal methods & RoHS & \tn % Row Count 4 (+ 2) % Row 2 \SetRowColor{LightBackground} & CRT monitors & \tn % Row Count 5 (+ 1) % Row 3 \SetRowColor{white} & Scanners & \tn % Row Count 6 (+ 1) % Row 4 \SetRowColor{LightBackground} & Batteries & \tn % Row Count 7 (+ 1) % Row 5 \SetRowColor{white} & Ink/Toner & \tn % Row Count 8 (+ 1) % Row 6 \SetRowColor{LightBackground} & Hard drives & \tn % Row Count 9 (+ 1) % Row 7 \SetRowColor{white} Power & Energy efficient devices & \tn % Row Count 11 (+ 2) % Row 8 \SetRowColor{LightBackground} & Power profiles & Power options \tn % Row Count 13 (+ 2) % Row 9 \SetRowColor{white} & & \seqsplit{Sleep/Hibernation} \tn % Row Count 16 (+ 3) % Row 10 \SetRowColor{LightBackground} & UPS vs surge protector vs power strip & Power \seqsplit{limitations} \tn % Row Count 19 (+ 3) % Row 11 \SetRowColor{white} & International power differences & \tn % Row Count 21 (+ 2) % Row 12 \SetRowColor{LightBackground} Device placement & Airflow & \tn % Row Count 23 (+ 2) % Row 13 \SetRowColor{white} & Humidity & \tn % Row Count 24 (+ 1) % Row 14 \SetRowColor{LightBackground} & Temperature & \tn % Row Count 25 (+ 1) % Row 15 \SetRowColor{white} & Dust accumulation & \tn % Row Count 26 (+ 1) % Row 16 \SetRowColor{LightBackground} & EMI & \tn % Row Count 27 (+ 1) % Row 17 \SetRowColor{white} \mymulticolumn{3}{x{5.377cm}}{Electrostatic discharge concepts} \tn % Row Count 28 (+ 1) % Row 18 \SetRowColor{LightBackground} Ergonomic concepts & Proper keyboard and mouse placement & \tn % Row Count 30 (+ 2) \end{tabularx} \par\addvspace{1.3em} \vfill \columnbreak \begin{tabularx}{5.377cm}{x{1.41887 cm} x{2.15119 cm} x{1.00694 cm} } \SetRowColor{DarkBackground} \mymulticolumn{3}{x{5.377cm}}{\bf\textcolor{white}{5.5 (cont)}} \tn % Row 19 \SetRowColor{LightBackground} & Sitting positions & \tn % Row Count 1 (+ 1) % Row 20 \SetRowColor{white} & Monitor level placement & \tn % Row Count 3 (+ 2) % Row 21 \SetRowColor{LightBackground} \mymulticolumn{3}{x{5.377cm}}{Follow manufacturer safety guidelines} \tn % Row Count 4 (+ 1) \hhline{>{\arrayrulecolor{DarkBackground}}---} \end{tabularx} \par\addvspace{1.3em} % That's all folks \end{multicols*} \end{document}